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PRISTINE FITS Reviews 282

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the fast and efficient delivery of products. Many consumers are impressed with the quality and authenticity of the items received, often noting that they found desired products here when unavailable elsewhere. The overall shopping experience is frequently described as hassle-free and positive. However, some customers also noted issues with delivery, reporting that their orders were either significantly delayed or never received, despite tracking indicating delivery. A few other people also felt that communication was poor when issues arose, with some experiencing unhelpful responses or a lack of follow-up from customer service.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Consumers generally express satisfaction with the product quality. Many reviewers highlight that items are... See more

Order

Customers generally express satisfaction with their ordering experience. Many reviewers highlight the ease of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They had the correct design, style and size in stock and they were delivered fast what more could you want when ordering trainers, particularly for my teenage son were other online service never have... See more

Company replied

Rated 5 out of 5 stars

Was worried about buying as you get alot of fake websites, couldn't find my partners trainers anywhere due to being out of stock, ordered around 10am yesterday and they was delivered today 2pm! really... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say a massive thanks to this company for their excellent service. I had bought some trainers for my son from another retailer but they hadn't arrived in time for his holiday after bei... See more

Rated 5 out of 5 stars

Would 100% recommend ordering from Pristine Fits. Shoes arrived quickly and look great. Fit is good and really comfortable. Customer service was excellent too — they kept checking in with updates whic... See more

Company replied


Company details

  1. Sportswear Store
  2. Activewear Store
  3. Clothing Store
  4. Men's Clothing Store
  5. Shoe Store

Written by the company

Founded in 2023, Pristine Fits is a leading supplier of Luxury Sportswear based in the United Kingdom. With over 15,000 happy customers, we’re dedicated to delivering exceptional customer service every step of the way, while offering the highest quality products at unbeatable prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Received item on the date promised

Received item on the date promised
Great service

17 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Carla,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Quick shipping

Quick shipping, perfect!

17 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Ricky,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Brought a pair of p-6000’s for my son

Brought a pair of p-6000’s for my son. Was slightly sceptical as everywhere else was out of his size. Shoes came within a few days and the team were very helpful. Excellent service, would recommend.

8 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi D H,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

I have brought from them several times…

I have brought from them several times and never had any issues and away had fast delivery and quality trainers and I would buy again

16 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Bs,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

My trainers look amazing and they…

My trainers look amazing and they arrived so quickly. Customer support answered all my questions. Would definitely suggest Pristine Fits to friends looking for new gear.

13 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Leo,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

I ordered some shoes in the evening

I ordered some shoes in the evening, after about an hour I had a email from Royal Mail saying they have my order and I will be receiving them the next day. Unbelievable service from Pristine.

15 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Delivery was fast and the trainers are…

Delivery was fast and the trainers are great for an amazing price ! Perfect for Christmas.

3 December 2025
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Kimberley,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Thanks nice lady

Thanks nice lady

2 December 2025
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Jason,

Thank you so much for your trust and kind words. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Ordered a pair of Nike trainers

Ordered a pair of Nike trainers. Delivery was very quick and in pristine condition. Will definitely be using them again

11 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Gary,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Rapid delivery

Purchased the shoes Sunday night, they arrived Tuesday afternoon great quick service with a great discount on trainers purchased would recommend👍🏼

9 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Harrison,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Great

Good company, very honest

28 November 2025
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Jake,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Great service

Great service

28 November 2025
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Pk,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Delivery was quick esp when we live in…

Delivery was quick esp when we live in northern ireland

30 November 2025
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Danielle,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service

29 November 2025
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Jude,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

5 stars

Was worried about buying as you get alot of fake websites, couldn't find my partners trainers anywhere due to being out of stock, ordered around 10am yesterday and they was delivered today 2pm! really happy will deffo be purchasing from them again

2 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Hi Chloe,

Thank you so much for your trust and kind words! We’re glad your order arrived quickly and that you had a great experience with us. We look forward to serving you again.

Pristine FIts Team

Rated 5 out of 5 stars

Great service

Great service, everything was spot on. Definitely going to order again soon!

1 December 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Thank you for the great feedback. We're glad everything was spot on. Looking forward to your next order

Rated 5 out of 5 stars

Snagged a Nike jacket during a sale

Snagged a Nike jacket during a sale. Such good value and the packaging was solid. Everything was tracked and arrived safely. Will keep coming back for sure.

22 November 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

Thank you for the amazing feedback. Glad you loved the jacket and the smooth delivery experience. We appreciate your trust and look forward to having you back.

Rated 5 out of 5 stars

Very happy with the trainers I brought…

Very happy with the trainers I brought and fast delivery thank you.

17 November 2025
Unprompted review
PRISTINE FITS logo

Reply from PRISTINE FITS

We’re thrilled to hear your order arrived so quickly and that you’re enjoying the shoes. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Great fast delivery

Great fast delivery. Highly recommend

18 November 2025
PRISTINE FITS logo

Reply from PRISTINE FITS

We’re thrilled to hear your order arrived so quickly and that you’re enjoying the shoes. We truly appreciate your support and look forward to serving you again.

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