The sales person is knowledgeble on the product thus able to recommend which suite your style and budget. However, it would be nice if he/she have knowledge of the coming event and advice customer a... See more
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Review summary
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Besides the good quality products, fast delivery, the next most important factor is Prism+ great customer service. Good and fast response, not to mention it gave good advise. The only disappointmen... See more
In both the purchases I made (Fridge and the Door Lock), the agents were clear and explained the features well. However, I would suggest them to be a bit more welcoming and cheerful. I got all the inf... See more
A great product with an affordable price. So it is possible to buy a high-end product within your budget. The service was superb, the delivery was on time. I recommend those buyers with reasonable b... See more
Company details
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PRISM+ entered the Singapore market in 2017 with gaming monitors at premium value. With the confidence and trust of its loyal fans and customers, PRISM+ now offers a myriad of consumer electronics and house appliances that include TVs, Monitors, Air-Conditioners, Sound Systems, and Ceiling Fans. PRISM+ is steadily investing in smart technology within its product offerings, with the goal of developing a functional ecosystem of home appliances and electronics that work hand in hand to create a relaxing living environment.
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4.0
Great
234 reviews
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From the moment i walk into Prisim …
From the moment i walk into Prisim store till my items arrived at my home everything was perfect with staffs and my items.
21 August 2026
Good price and worth of product
Good price and worth of product. Good customer support.
21 August 2026
The delivery process and installation…
The delivery process and installation is fast and hassle free. The washer dryer combo is sleek and color is nice. No noise and function is easy to navigate.
14 August 2026
Everything was good
11 August 2026
Great Workmanship & Smooth Transition
The process on Prism’s end was executed nicely. Scheduling & site survey was done in advance to avoid any unforeseen lapses. However, home owners need to do their portion as well like clarifying with HDB regrading approval and submission of documents (for 2nd compressor unit).
Installation was quite fast. The transition was smooth. Since i had a 2nd compressor unit installed, Prism customer service officer sent me the documents (to be submitted to HDB) the next day. Thank you for the positive experience. 👍👍👍
11 August 2026
Experience buying PRISM TV+
Bought a PRISM TV+. Resolution not as sharp. But could be due to programming. Still value for money given that I bought the lower range TV.
TV was delivered by Ben. Appreciate the service. Courteous and responsive. Willing to coordinate with family member as I was not around. Came on time. Was able to set it up quickly, which is most important. Thank you
7 August 2026
Unprompted review
Bought a 55inch TV for my parents and…
Bought a 55inch TV for my parents and the installer, Mr Ben, is super patient with us, as I wasn’t at my parents’ home, thus he have to communicate with me thru call or msg whenever my parents were confused with the TV usage😅😅
Thank you very much.
3 August 2026
Unprompted review
PRISM+ TV 55" QLED TV
The delivery came in great pqckaging & condition. Installer came according to the stipulated timing. He was very efficient in installing the bracket & TV. Overall,two thumbs up guys!
1 August 2026
A cinematic experience
The TV is affordable, the pic quality is sharp with vibrant colours. The acoustics is just awesome too.
3 August 2026
Bought Prism system 3 aircon and got a…
Bought Prism system 3 aircon and got a Q55’ google smart tv free. Aircon installation was good, very cooling 👍.
Tv fixed nicely too. Highly recommend… Thank you so much..
31 July 2026
Quick & efficient
31 July 2026
Amazing price and service
After visiting 2 stores, we already decided PRISM Monsoon washing machine. Awesome price for the almost the same functions with similar warranty offered by other brands.
They were also able to accommodate our delivery schedule. Installation and removal of old machine was hassle free.
24 July 2026
I bought this for my adult daughter with special needs.
I bought this for my adult daughter with special needs. She is very satisfied , as it is user friendly ; useful apps ; pro active with Google. Will use it as an assistive technology tool to support her living independently.
29 July 2026
I recently purchased and installed the…
I recently purchased and installed the PRISM+ Smart Lock Bundle. While I initially experienced some challenges with the installation scheduling and a minor issue after installation, I would like to commend the PRISM+ team for their excellent after-sales support and responsiveness.
The locks themselves are well-designed, solidly built, and look great on my door. After the installation, I encountered a technical issue that prevented the door from opening from the outside. Given that I was preparing to travel overseas for an extended period, this was understandably stressful.
However, the PRISM+ support team responded promptly, took my concerns seriously, and followed up quickly to ensure the issue was resolved.
What impressed me most was their commitment to customer satisfaction.
Although the installation process did not go as smoothly as expected, the after sales team was professional, attentive, and worked hard to address my concerns. Their fast response and willingness to help turned what could have been a negative experience into a positive one.
Overall, I am very satisfied with the product quality and especially with the customer service provided after the sale. Thank you to the PRISM+ support team for their dedication and speedy assistance. I would recommend PRISM+ to anyone looking for a reliable smart lock solution backed by a responsive support team.
28 July 2026
Fauzi from Tampines Mall store was…
Fauzi from Tampines Mall store was outstanding, his patience was out of this world. He explained to me everything in detailed and made necessary arrangements for my site survey and aircon nstallation. Followed up closely with me. Thank you Fauzi. You are awesome.
27 July 2026
The sales person is knowledgeable about…
The sales person is knowledgeable about their product and take time to explain to and suggest the best product.
27 July 2026
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