Printpeak Reviews 

35
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We cannot recommend this printer enough. We have a sauce company ( Saucily ) and our sauces come in pouches which we were having to write the best before dates on by hand. Not only was the writing of... See more

Rated 1 out of 5 stars

I have used my handheld printer once. When I came to use a second time the screen stopped working. I have contacted PrintPeak via email on numerous occasions and they have completely ignored me.... See more

Rated 5 out of 5 stars

So glad we found this printer! We manage a small clothing shop, and keeping track of stock was getting messy. Now, each piece gets labeled right as it arrives. I wasn’t sure how well it would work on... See more

Rated 1 out of 5 stars

DON'T PURHASE a Printpeak This PRODUCT if u r looking for Professional Quality it is farm yard quality at best after 3 or 4 uses ink cartage quality fades stored as per instructions and still quality... See more

Company details

Written by the company

Print Peak is where innovation meets simplicity in the world of business printing. We help entrepreneurs, small businesses, and creators bring their ideas to life with reliable, easy-to-use printing solutions built for real-world needs. From product labeling to packaging, branding to logistics—we design tools that make professional printing more accessible, flexible, and efficient. Our products are crafted for quality, speed, and versatility, supporting multiple languages, surfaces, and use cases. As we grow, so does our mission: to provide smart, powerful tools that give businesses the freedom to create and scale on their own terms. With fast shipping, responsive support, and a satisfaction guarantee, Print Peak is here to back you every step of the way.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(35)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So glad we found this printer

So glad we found this printer! We manage a small clothing shop, and keeping track of stock was getting messy. Now, each piece gets labeled right as it arrives. I wasn’t sure how well it would work on fabric tags, but it’s been solid so far, and it’s also easy to switch the text or format without a hassle. It’s super quick, the battery holds up, and honestly, it’s just made life easier for us. Great little machine!

16 October 2024
Unprompted review
Rated 1 out of 5 stars

Dropshipping

The printer never arrived. Then they stopped replying to my messages. They only reason why I got some of my money back is because Paypal steped up.

13 July 2024
Unprompted review
Rated 1 out of 5 stars

I'm still waiting on my printer

I purchased it on September 9. I have yet to receive my printer. Had I known they would ship with regular mail, I would have never made a purchase. A company that takes pride in making sure that it knows that its product is top-class should at least use FedEx and DHL for shipping services. I'm still waiting on my package, which has been in US customs since Sept 26. Who knows when I'll receive it, and if I do, the printer is in good condition. This company website needs to be shut down.

9 September 2024
Unprompted review
Rated 1 out of 5 stars

Wish I had read the reviews before…

Wish I had read the reviews before buying. Printer not good for purpose and now they want 20% restocking fee plus won’t accept the ink back (and returns postage paid by me). Steer clear of this company unless you want to wait a month for something you can’t return or use properly. I shall be taking it further.

9 September 2024
Unprompted review
Printpeak logo

Reply from Printpeak

Please let us know the intended use of the printer, and we’d be happy to assist you. If you’re still unable to use it, we will waive the restocking fee. While our policy clearly states that a restocking fee applies to used products, we’re willing to make an exception in this case.

Rated 1 out of 5 stars

The advertising for the hand held…WRONG!

The advertising for the hand held printers did NOT say they were being sold with NO ink. That ink was an additional charge with taxes over $60 for just the ink.

14 August 2024
Unprompted review
Printpeak logo

Reply from Printpeak

The website clearly states that the purchase is for the printer only, and ink must be ordered separately. Additionally, we offer the option to cancel your order for a full refund. I’m sorry to hear that you feel this way, but please note that you are not obligated to purchase the ink. If you’d prefer, you can cancel the order, and we will promptly process your full refund.

Show reviews in all languages. (35 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look