Printful Reviews 7,534

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendly interface and seamless integration with various online stores like Etsy and Shopify, making the process of creating and publishing products simple and efficient. Many consumers highlight the excellent quality of the products and the consistent, professional print quality, which contributes to customer satisfaction. The ease of use and the ability to automate design, printing, packing, and shipping are frequently mentioned as significant benefits. However, some people were dissatisfied with certain aspects of the product and order process. A few customers reported issues with product quality, such as fading colors or poor fabric, and some experienced delays in order fulfillment without clear communication. There were also occasional mentions of the website being slow or crashing, and a few users found the user interface for certain tasks to be less intuitive or logical, particularly when trying to add colors to already published products or when making corrections.

What people talk about most

Product

People report ambiguous experiences with product. Some customers praise the quality, noting items like canvas... See more

User experience

Customers consistently note positive experiences with user experience, finding the platform easy to use, with... See more

Website

Reviewers highlight positive aspects of the website, often praising its ease of use and seamless integration... See more

Quality

Consumers find quality to be positive, with many praising the consistent print quality, professional... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers report significant issues such... See more

Based on these reviews

Rated 4 out of 5 stars

so far so good working with Etsy. I'd like more info on the Canvas and Poster printing process as well as images I can use to create info for my customers so they know whatv kind of material they are... See more

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Rated 4 out of 5 stars

I love the smooth transition from creating a product and uploading it to my shop. I would say the only thing I wish Printful would do is inform you that your product is first in drafts when you send i... See more

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Rated 4 out of 5 stars

Printful makes it super easy to start your own business where they help you design, print, pack and ship all of your products.

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Rated 4 out of 5 stars

My experience with Printful has been very positive. The platform is easy to use, especially when connecting to Etsy or Shopify. Uploading designs and publishing products is simple and beginner-f... See more

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Rated 5 out of 5 stars

The item 40 x 60 Gallery Wrapped Canvas and the smaller 8 x 10 Giclee Poster Print of "Secret Beach" arrived in perfect condition, with vivid crisp colors that looked even better than the prints I mad... See more

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Rated 5 out of 5 stars

Easy integration! Just fill out some info to connect your platform (Online Store), create a product, choose mock-ups, select title, quantity and click "Publish", it's that easy! I connected Printful t... See more

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Rated 5 out of 5 stars

Printful is such an easy company to use, a good range of products to print on and shipping available all over the world. Easy integration with my online shop with hands free connection when my custome... See more

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Rated 5 out of 5 stars

With a little (lot) of help from Claude Code everything is working just as I want it. Though the basic intergration is fine you can customise the Wordpress and Woocommerce side to get things to do exa... See more

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Rated 5 out of 5 stars

Most of the time I find the interface easy to use. Sometimes if I try to correct things, I end up losing my work and that's frustrating, so there is room for improvement. But I'm very impressed by how... See more

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Rated 5 out of 5 stars

My Story My name is Andrei, and Cornisho is more than just a shop — it’s an extension of my personality and the way I see the world. I’m inspired by simple and honest things: humor, irony, bold v... See more

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Rated 5 out of 5 stars

Printful is consistent in both product quality and customer service. Expectations for processing times are met and sometimes exceeded. My emails are being replied to promptly and any issues resolved a... See more

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Rated 3 out of 5 stars

I am using Printful since 2 weeks now every day and uploaded my Watercolor Paintings as Designs for Shirts. Homepage is often super slow and crashing. You appearently cannot add Colors to a Product th... See more

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Rated 5 out of 5 stars

Printful makes it possible for me, and countless other artists selling merch on our online stores to focus on our work (whether it be musical, visual, performance, or whatever) as they handle the busi... See more

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Rated 5 out of 5 stars

I just started using Printful & Etsy business program 1 day ago. This is the best investment I have ever made. In the near future, I'm going to a trading card company for my artwork worldwide!

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Rated 5 out of 5 stars

great experience designing clothes. good software for bespoke designs and fast delivery. I am trying to make a profit off my designs, so i wish they were a bit cheaper, and they offered templates clot... See more

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Rated 5 out of 5 stars

Easy integration with Shopify. Only issue is when you copy or duplicate a product the retail value keeps increasing. Otherwise a very good setup so far.

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Rated 3 out of 5 stars

Weired Japanese translation, which makes us even more confuse. Update: editing the PNG image change nothing on BASE and the BASE website. Still need more changes to clear CSS/ux on Printful.

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Rated 5 out of 5 stars

“I enjoy using Printful for my business because it makes the process simple, reliable, and professional. From product quality to fast fulfillment, everything runs smoothly and helps me focus on growin... See more

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Rated 1 out of 5 stars

I placed an order and indicated that it arrived damaged. They told me it could be due to the poor condition of the machines, but when I asked for a solution, they stopped responding. I've sent them se... See more

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Rated 3 out of 5 stars

I found the tshirt design function excellent, as well as the range and the prices looked good. However, I ordered in bulk and no discount was applied. Additionally the goods were held at customs... See more

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Rated 5 out of 5 stars

Using Printful has made my creative workflow feel seamless and empowering. I love that I can upload my designs directly, customize them with precision, and then sync everything effortlessly to my... See more

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Rated 5 out of 5 stars

You has been a great partners: Helping bring my ideas to live is a milestone and a dream came through. i truly appreciate your all support and commitment to serve my business!

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Rated 5 out of 5 stars

Fun, easy to use platform. Lots of POD products to choose from. Good customer service. Highly recommend if you are looking for a POD supplier.

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Rated 5 out of 5 stars

I am currently using Printful to design my print-on-demand products, and the experience has been great so far. The design interface is very user-friendly, making it straightforward to create and set u... See more

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Rated 5 out of 5 stars

seamless and beautifully simple. I was able to take existing products from my shopify store & make templates, and repost onto my Etsy with ease.

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Rated 5 out of 5 stars

Items push over to the store easily. If you need to update a file, it also updates to Etsy instantly. Great experience.

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Rated 5 out of 5 stars

I like integration very much I am expecting sales on eBay soon. I am coming up with more ideas daily. So hopefully me and printful and eBay can make money

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Rated 5 out of 5 stars

This is Ideal for people who want their own products on tik tok shop. Shop with confidence with their seamless integration. Please. Enjoy. Thank. You.

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Rated 1 out of 5 stars

I placed an order with Printful on 02/15 and its 02/23 and the order still has not shipped. I placed orders with Apliiq and Tapstitch on 02/17 and 02/20 and they have already shipped. One of the Apl... See more

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Rated 5 out of 5 stars

I’ve had a really positive experience with Printful, especially with their integration with Etsy. The setup and connection between the two platforms has been smooth and seamless, making it easy to m... See more

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Rated 5 out of 5 stars

Great for woocommerce, tried other PoD websites also but they could not connect normally. Printful is the best for me

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Rated 5 out of 5 stars

It was very easy to link my products on Printful to ebay. One click and it was connected then just publish products to my ebay store and my products were listed. A purchase was made and the person got... See more

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Rated 5 out of 5 stars

I’ve been using Printful for my print-on-demand business, and my experience has been very positive so far. The platform is easy to use, even for beginners, and the integration with my store was sm... See more

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Rated 2 out of 5 stars

Yet again, with Printful, I'm having trouble getting support. Currently, I had another issue to pop up with a customer over pin buttons stating they did not receive all 5 buttons and only 4... See more

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Rated 5 out of 5 stars

After a few products its getting easier to use the interface, some of the stuff is starting to make more sense.

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Rated 5 out of 5 stars

Super helpful getting up and going selling products with ease. 0 issues setting up and linking accounts.

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Rated 4 out of 5 stars

The ease of syncing to my store is perfect. The only problem is if I wanted to put my design on a darker shirt, it would a different color to the my design, Which does not look good.

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Rated 4 out of 5 stars

The Integration is Great with Square Online. I get a lot of orders from my Printful designs. It is a little hard to get things lined up, when you are doing them by eye, and can't zoom in. But their... See more

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Rated 5 out of 5 stars

Very easy to use, and a wide range of products! The products that I've ordered have been delivered quickly and are great quality. Customer service is excellent too.

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Rated 1 out of 5 stars

Be careful. My order was supposed to arrive seven days ago, nobody knows where it is, the tracking number hasn't moved in eight days, and customer service just keeps telling me to keep waiting. The or... See more

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Rated 1 out of 5 stars

I ordered a custom gray shirt from Printful, and the quality was very disappointing. The color started fading and developed bleach-like spots the very first time I wore it — without any washing o... See more

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Rated 1 out of 5 stars

We made a big order that we needed for an event. On the actual order it gave us an estimated delivery time frame, which were in good time to go ahead with the order. 8 days later we got email that som... See more

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Rated 1 out of 5 stars

DO NOT USE! After using printful for years, they are turning into a full on 100% scam. While they advertise fulfilment times for specific products, they do not care about them at all. "Diane" at the... See more

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Rated 5 out of 5 stars

Nice mockup setup, and I like how its draft before posting so it can be edited first in Etsy.

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Rated 1 out of 5 stars

Customer service and pricing are terrible if you're a merchant trying to sell products from Printful. They list one price on their products page and then charge you 2-3x more in reality, and you never... See more

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Rated 5 out of 5 stars

This is the easiest integration that I have used to date, and I've been selling online since 2001.

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Rated 5 out of 5 stars

Well integrated service, I wouldn't be able to run my store and sell my products without them.

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Rated 3 out of 5 stars

Right now I seem to be have a big problems uploading new products to my website. I've got one right now that has be uploading for 1 and 1/2 hours and it still hasn't finished. Time for bed, will check... See more

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Rated 5 out of 5 stars

It was easy integration with my ETSY shop. Fast & convenient. It helps to create more designs in my Shop.

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Rated 1 out of 5 stars

We ordered 5 shirts—none of them printed correctly. They do not send a mockup of how it will be printed—they send an update for at least 1 day in quality control knowing they printed and have cut off... See more

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Rated 5 out of 5 stars

Adding products from Printful to my merch store is effortless, as is selling and fulfillment, which all happen automatically in the background without any interaction on my part.

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Rated 1 out of 5 stars

THE ABSOLUTE WORST CUSTOMER SERVICE EVER. Not only do they not have phone service, it takes forever to connect to a real person on chat. And, when they finally connect with you, you're with them for... See more

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Rated 5 out of 5 stars

Love this site. Very easy to design t-shirts. Selection is great. Interface either Etsy is seamless.

Company replied


Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service
  3. Custom T-Shirt Store
  4. Embroidery Service
  5. Screen Printer

Written by the company

We’re Printful, an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, home & living items, or any of the 340+ products available in our catalog for online businesses and people worldwide. Selling custom products is one of the fastest ways to build a new revenue stream, and with Printful, you can do it with no upfront or hidden costs. We’ll make, pack, and ship the products for you, on demand. This means you only pay when an order comes in. Printful integrates with top ecommerce platforms, online marketplaces, and custom websites or apps. Get the service and support you need under one roof. Access a global network of 15 in-house facilities, top-rated customer service, rapid status updates, and consistent quality control. Customers will see nothing but your branding on their products, packaging, or order tracking page. Add your own touch to the entire customer journey to build recognition and foster a stronger community of fans. It’s time for you to take full control of your ideas, time, and finances—start or expand your existing online business with Printful!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Honestly

Honestly, I have just started my business here, so until now everything is good, thank you.

16 March 2026
Unprompted review
Printful logo

Reply from Printful

We're glad you're off to a great start, welcome💜!

Rated 5 out of 5 stars

Easy to operate

Easy to operate, with the support of the features I need

14 March 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for yor review❤️! We're glad it's easy to use.

Rated 1 out of 5 stars

Good job I checked

I put in some dummy orders to see what be service my customers will get if I choose printful as my POD provider- the quality is good but their communication and delivery is worrisome. My order was estimated to arrive on the 3-7th of March, it’s now the 17th and not a single email to tell me that it’s running late.

17 March 2026
Unprompted review
Printful logo

Reply from Printful

We're sorry your order hasn't arrived🙏!
Please submit your order details through this form and our team will follow up: https://forms.gle/grBd4UvjvMhzADjWA

Thanks for giving us the chance to help💛!

Rated 5 out of 5 stars

Easy integration with Shopify

Easy integration with Shopify. Only issue is when you copy or duplicate a product the retail value keeps increasing. Otherwise a very good setup so far.

15 March 2026
Unprompted review
Printful logo

Reply from Printful

Thanks for the feedback💜! We're glad Shopify integration works well and we'll pass along the note on duplicated pricing.

Rated 5 out of 5 stars

Fun, easy to use platform

Fun, easy to use platform. Lots of POD products to choose from. Good customer service. Highly recommend if you are looking for a POD supplier.

14 March 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your review💛! We're glad you're enjoying the platform.

Rated 2 out of 5 stars

Shipping is ridiculously slow

Shipping is ridiculously slow. I ordered on a normal day of the week. No holidays or anything. Ordered Monday or it may have even been on a weekend and it took them 10 business days to get to me. That's insane. They said it would take 2 because they'd expedite my first order. Ha yeah no. And the shirts were fine. I think most products they offer to get printed on are disgustingly overpriced and you can't choose any options other than super expensive Columbia brand for a jacket or sweatshirt. I was unimpressed and regardless of my order finally getting to me (I live in the Continental US so I mean... Cool why did it take literally 2 weeks to get to me), they falsely told me they'd expedite my order and despite it being 30% off as my first order, 2 shirts and a sticker sheet were still $30 plus tax. I'll find someone else. The literal LEAST they could do was ship it when they said and they couldn't even do that. I have no clue why they have such high ratings. There are way faster, cheaper options out there. Unsure why I wasted my time other than the good reviews. Will not be ordering from again.

2 March 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback. Production times are based on the last 30 days and are shown as an average for reference. In general, orders may take 2–5 business days for fulfillment, followed by an additional 3–15 business days for shipping, depending on the destination and order size.

For the most accurate and up-to-date estimates, you can check this page: https://www.printful.com/shipping#shipping-rates-table

If you have any questions about your order, our support team is here to help 🙏.

Rated 5 out of 5 stars

Printful is very easy to use

Etsy and Printfull are working very well together, Way better than Printify. It is very easy to use, especially when you want to sell in the US, UK and EU.

14 March 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback🩷! We're glad Etsy and Printful are working great for you!

Rated 2 out of 5 stars

Purchase samples

I researched extensively prior to utilizing Printful including reading many reviews on Trustpilot.

An order was placed with Printful for three items. I wanted to check the quality of the garments and the stitching for embroidery.

Garments (hoodie and sweatshirt are of very good quality). The stitching and embroidery for the patches for the hoodie and sweatshirt is really good. I agreed to some changes by Printful to my image in order to produce the badge. Some pertinent details were deleted in order to meet Printful's guidelines. Still, the embroidery was very good for the sweatshirt and hoodie. The embroidery for a cap would be rated as a 1 of 5. The latter stems from the stitching Printful recommended stating the changes would result in a better image. The flat stitching on the badge resulted in an embroidered patch that left words that someone looking at the hat on another person's head unreadable. The stitching blends.

I reached out to Printful and explained the matter and included an image showing that the resulting product was less than standard due to the effect. I requested a remake/refund. The refund was to be used toward the purchase of another sample.

Printful did respond in a timely manner (within 24 hours using email). In Printful's response the decision was Printful could create another file image for me with raised stitching (mind you that is what I submitted at the onset) but because the image file was approved the item isn't bad and the cost would not be refunded.

Printful's lack of ability to see or take ownership that Printful made a bad suggestion that led to the production of a product that did not meet the purchaser's end goal is disappointing. Yes, I approved Printful's change based on the facts Printful noted that my image was outside of what Printful could produce and Printful's recommendatoinb would produce a better image. While I own the approval. I regret the approval because a better image was not produced (lettering is not clear).

When reaching out to Printful about this matter including accessing the file (using the online system) this evening a transfer to an agent did not occur. As a result, I felt I would share my experience with others.

Shipping was within the timeframe posted.

Overall, while the garments (hoodie and sweatshirt) are of premium quality and the embroidery on those items are great; the lack of ownership for giving bad direction gives lots of room for pause causing.... It definitely shatters trust.

11 March 2026
Unprompted review
Printful logo

Reply from Printful

Thank you for your feedback💙!
We want to make sure your concerns are seen and addressed. Please share your order details through this form and our team will personally follow up: https://forms.gle/grBd4UvjvMhzADjWA

Thank you for your honesty, it truly helps us grow😊!

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