Printerval Reviews 225

Lovely t-shirts. The colour I ordered were out of stock and In changing colour I accidently reordered two more resulting in me being charged more. The company were very quick to resolve the issue/send my refund and very very helpful. Impressed and would order again.

Doesn’t even deserve 1 star, do not use. I have asked for refund over 6 weeks ago and contacted them over 30 times to return the cheap quality tshirts sent. Still waiting on my refund 6 weeks later. DO NOT USE. Worst customer service i have ever experienced.

Placed an order on the 11th January 4 ABBA tee shirts not received concert gone no refund. They only respond with a standard prescripted email saying contact them we do and no response at all. I believe this is a sham company do not deal with them.

UK1059932 order number

Lynda

Ordered from here around 3 months ago, item was supposedly delayed in transit (which I wasn’t told until 2 months later after about 8 messages to customer services) and am still in the process of chasing a refund - most likely a con and would advise to steer clear of this site

I ordered a t-shirt from Prinerval co. I received a t-shirt I didn’t order, notified them immediately. They shipped the one out I ordered. According to email, they mailed & it was delivered. I never received the one they shipped 2nd time plus, I had to buy the one I did not order

Do not order from this website - I placed an order in December for a present for Christmas- I still haven’t received this order but have had an email saying it’s been delivered…
I’ve contacted them 3 times with no response but have had an email asking me to review the item!!!!!!! Do not waste your money!!!

I have not received my item and they don't reply to emails. I think they are scammers. Beware.

Do not buy from this company. Waited nearly 6 weeks for delivery (missed Christmas, thanks for that Printerval) Quality is awful and absolutely no response to multiple emails/tickets raised. AVOID at all costs please do not waste your money

I ordered 2 t-shirts for my son on 11th December and heard nothing…. I raised a ticket before Christmas which was not responded to and deleted from my account. I then checked again and they placed the order on 5th January which has been at the same status for 5 days and not moved…..
I wouldn’t recommend this company as there has been no answer to the ticket I raised where they state they endeavour to get back to you within 24 hours…..
Let’s just hope IF and when I receive it they are worth waiting for……

I ordered a hoodie from this company on December 22nd and without knowing that my wife had already purchased the same one as a gift for Christmas. I've been trying to contact them ever sense even via email so I can return it and they have not responded to any of my emails or phone calls. If I had known that this was an overseas company, I would have never ordered from them. Their customer service is horrible. I will never buy from them again.

Happy with the product but did not realise it was coming from China. Took about a month to receive my order

Placed an order on December 6 for UK delivery within 5-10 business days. It never showed up and raised multiple tickets that either went unanswered or the response was sorry it’s late, please can you wait 20 days? Then proceeds to ask if I still want to still go ahead with the order and they will hold my order until I confirm. A week goes by after my response of yes of course, I want my order yet nothing showed up and so forth for 5 weeks now. Ordered well advance for a Christmas present and still to date it’s hasn’t shown up. Finally got a response today that they were going to process my refund within 10 days. Well I’d like to see if that actually happens because clearly they have no intentions to provide a product just steal money. This company is clearly a scam and it should be shut down.

Pretty poor service.

Whilst I appreciate that the company is based far away(Vietnam I believe), the delivery time was way outside their own guidelines.

I ordered a single tee shirt on December 3rd, delivery was made January 2nd.

I contacted them and explained that I was not happy with the delivery time, their response was limited to “your item was delivered January 2nd”…nothing else.

The quality of the item is so,so definitely not good value or worth the wait. Just another tee shirt that will end up in recycling as it won’t fit next year!

Do yourself some time and hassle, don’t buy from them.

Awful company to deal with ... 4 weeks still no delivery .. can't get refund as they say it's in transit ... Don't buy from these

Appalling service. Ordered a LOTR tee on 22/12. Received product was nothing like what I ordered. No response to emails. Please avoid this company.

This is my second review regarding a previous order. Please DONT order from this company, they don't respond to emails or even when you raise a so called ticket to flag the issue with them. There is no UK local support team, the company is based in Vietnam. All I want to do is return a really poor quality sweatshirt that took over 2 weeks to arrive and get a refund. Honestly, please make your purchase elsewhere. Martin UK.

****SCAM ALERT****
Same as most of the comments here, ordered a few weeks before Christmas, no update on order progress still now. Contacted them 4 times with no reply. Is this company even real? Lack of contact leaves me to believe its fake.

No order received a absolute scam emails sent no replied 2 weeks ago I ordered a jumper still know email to say items been dispatched. Will be calling my bank to get a full refund on my item.
DO NOT BUY FROM THIS WEBSITE JUST WISH I HAD READ REVEIWS FIRST BEFORE GIVING THEM MY MONEY 😡😡😡

Deserves 0 stars. Ordered item on 13/11/23. Never arrived. This company needs to be barred. Random responses from enquiries all saying they were looking in to it. I want a refund!!

6th December put my order in, nothing back from them, 4 emails sent. AVOID!!!