Disappointed: poor print quality (colours duller than those in my photos) For Christmas, I ordered some magnets. They were poorly cut, almost torn, and so thin they wouldn't stick to the fridge with... See more
Company replied
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Disappointed: poor print quality (colours duller than those in my photos) For Christmas, I ordered some magnets. They were poorly cut, almost torn, and so thin they wouldn't stick to the fridge with... See more
Company replied
Good service. Anyway a little disappointed by the result but this is mainly due to the original quality of the picture.
Company replied
Re your answer to my first claim, I've tried again to use my voucher ZBTHAFQOTBSW which I had bought from Groupon and it workef !!!. I had the same problem with previous orders and vouchers from... See more
Company replied
I am writing another review to let people know how Printerpix deals with negative feedback and reviews. You will get a generic apology email which they hope you will take no further, they promise to p... See more
Company replied
No recent history of asking for reviews
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Replied to 99% of negative reviews
Typically replies within 1 week
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I have been a printepix customer for several years. Untill to day I have never had any problems. This Time I ordered following an offer five wall calendars. I have had a voucher but after making my creation it was impossible to validate my voucher. I contacted your advisor and she was able to résolve the problem vey quickly. The only problem IS that it took me a long Time to find the contact.
Never received my order, for more than 50€ worth lost somewhere, they don't answer to any mail. Worst picture service ever.
Worst service ever !
The website does't work at all, when I enter my order number it says "invalid number" everytime. I have absolutely no way to track my order. When I email the customer service to ask about my order, they just copy paste the same email that DOESN'T answer my question at all ! I still can't track my order !
And then they dared to tell my that I "don't understand" basically telling me I am too stupid to understand that these things take time. I don't care about the delay I only care about having answers, which they don't provide at all.
Great experience. Very effective answer.
Clear and prompt.
Elise found a solution to my problem quickly and efficiently
well I appreciate Printerpix albums very much, and sometimes I forget some practice to organize my photographs and pages nicely.That's why I asked about how to manage and got a quick and helpful answer. And I was able to close an album in due time. Thanks to Jordan's help.
as many of your customers i supposed , I planned to make a lovely book , I worked step by step with no stress until I discovered that the date line to finish the book was arriving too quickly and that I was unable to finish my book without your gift of extra time ..for his reason I call on feb 8th and I was attended by Miss AYESHA who perfectly understood my stress by listening to me with peace and respect , and offered me extra time ..just a few weeks more , that was enough for me , and she transmitted to me hope and encouragement..I already have been your client , with full satisfaction for the quality of the book I received ..this time my full satisfaction is for the quality of the help offered by your staff , Miss AYESHA
I am very satisfied with the work, the contact and the solution to my problem. I highly recommend Printerpix
I am very satisfied with the effective help Frank Spencer will provide quickly,
I will surely recommend your company.
Thank you !
G.T
Excellent customer support from Paul Owens and Jennifer Wilson. Solution-oriented and customer -centric!
They managed to find a quick solution following my dissatisfaction. I will purchase again in a near future.
Kayla was very kind and very efficient! She solved my problem very quickly. Thanks to her
Following a printing problem on my order, the first since I ordered from printerpix, I contacted the online chat, which responded to my complaint perfectly well and showed great understanding. my order will be replaced soon, and I am delighted!
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