Printerinkrefills Reviews 

119
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TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I had to call 4 times to get my cartridges. Took over 2 months. Do not buy these as the ones received did not print in black, HP printer. Tried 2 of the newly received refurbished cartridges and pr... See more

Rated 1 out of 5 stars

Terrible service. Did not send part of my order. They asked for proof of what was received and after sending right away did not respond until they were contacted again almost a week later. Then the... See more

Rated 1 out of 5 stars

i have used you for over 5 years, on my last order there was a problem when you switched my shipping from "ground" to "usps". I NEEDED CUSTOMER SEVICE but none of the phone numbers are in working o... See more

Company replied

Rated 3 out of 5 stars

I originally bought generic cartridges, but on one occasion a generic black cartridge resulted in poor quality documents.I ordered an OEM black cartridge. After a few days on the OEM black ink the do... See more

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2.7

Poor

TrustScore 2.5 out of 5

119 reviews

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2.7

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(119)

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Rated 5 out of 5 stars

So far so good

Printerinkrefills got rave reviews from 3 different sources so I took a chance. The cartridges I got look the same as the ones Yoyoink.com use but at a better price and the reviews all say that if there’s a problem, Printerinkrefills will resolve the problem immediately. I look forward to this not being necessary. I’ve already had a problem with a Yoyoink Black cartridge not working. And why are these cartridges so big? There certainly is not that much ink in them. My printer eats Cyan and Magenta at an alarming rate.

10 August 2015
Unprompted review
Rated 4 out of 5 stars

good and bad

I received the ink within a few days. Great. After reading all instructions, I opened my first cartridge and Kaboom - ink was all over my hands, desk, and floor. So much for the cyan. Now for the magenta and Kaboom - ink was all over my hands and the garbage can. Same thing with yellow. Note to clients - open the pressure strip before taking off the orange panel. My Canon MX922 did not recognize the cartridges, but the instructions were simple and it worked the first time. Ink looks good, too. I will buy again, but am aware of the potential mess.

25 July 2015
Unprompted review
Rated 5 out of 5 stars

Great Experience

I found it easy to find the right ink, ordering was easy and the order came sooner than expected. I have already used the color cartridge with no problems. I don't usually give reviews but in this case, they deserve it. I will use them in the future. Thanks

6 March 2015
Unprompted review
Rated 5 out of 5 stars

Great service

Website is easy to navigate.
I ordered my cartridges on Tuesday, and received them on Friday.
I could'nt ask for better service.

.

5 March 2015
Unprompted review
Rated 3 out of 5 stars

Ink cartridges for my Canon printer

The ordering, pricing and delivery time needed can only receive the highest mark. However, the quality of the product is not at the top of the ladder; the cartridge I am replacing still has ink in it (like a good 15%) and that is not right. I would have to reevaluate if I should order again from that vendor, because I am essentially paying more than the advertised price since ink is being wasted.

19 February 2015
Unprompted review
Printerinkrefills logo

Reply from Printerinkrefills

The ink measurement function is part of the printer function itself, the printer will not allow you to use a cartridge after it has printed the amount of pages that the printer believes it should have printed. Our cartridges are filled to the max capacity (and in some instances more than the max).

Rated 4 out of 5 stars

Pleasantly surprised

Dealing with a new internet vendor is like a blind date; scary is the norm and comfortable is the exception. For that reason I've never ventured far from the manufacturer's website when it came to ordering supplies. This time, however, I decided to step outside the box and went with Printerinkrefills for four reasons: I liked its website presentation, the ease of ordering, the pricing, and the fact that its physically located close to me.

So far the print quality is the same I've experienced from the more expensive manufacture, and have not noticed any problems with the cartridges (leakage, cracks, etc). So far, so good.

12 February 2015
Unprompted review
Rated 5 out of 5 stars

Very pleased with service, price and quality -- told my friends already!

I was overpaying tremendously for my ink, using the Dell cartridges bought from an office store and they are not even close to being as long lasting as yours.
One day, I needed some ink immediately for work and the store was actually sold out of series ! The clerk said "I can order some". That's when I found your website, after a friend's recommendation. I've told some of my co-workers this too!

23 January 2015
Unprompted review
Rated 2 out of 5 stars

I didn't get still the cartridges

I'm waiting for this product almost 10 days. This is my review.

23 January 2015
Unprompted review
Printerinkrefills logo

Reply from Printerinkrefills

Very sorry for the delay, the order was shipped within 24 hours of ordering, but USPS took a long time to deliver (https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9274893250802459811445). We really apologize for this USPS delay and would like to extend a discount to you on your next order so please call us ahead of ordering so we can take care of you.

Rated 3 out of 5 stars

Remanufactured Cartridges and Refill Kit

I purchased remanufactured cartridges for my Epson printer along with a refill kit from Printersinkrefills. This is the second time I have purchased remanufactured cartridges from them, they work great with my Epson XP-810 printer. My problem is with the refill kit, NO INSTRUCTIONS came with the kit when it said "COMES WITH INSTRUCTIONS" I will never buy anything other then the remanufactured cartridges from them again

23 January 2015
Unprompted review
Rated 1 out of 5 stars

bad customer service equals no future busines

i have used you for over 5 years, on my last order there was a problem when you switched my shipping from "ground" to "usps". I NEEDED CUSTOMER SEVICE but none of the phone numbers are in working order and the email "contact us" is labeled google and i got no response from anything.
in todays world there is no room for not supporting your service and customers.
I WILL BE GOING TO ONE OF THE OTHER HUNDREDS OF COMPANIES!!

19 January 2015
Unprompted review
Printerinkrefills logo

Reply from Printerinkrefills

Hello, thank you for being a long time customer, we are very sorry that you were so disappointed with your last order because it was sent USPS. The shipping method you selected was Free Ground Shipping, which is advertised as "4-10 working day delivery. Will be shipped by USPS or UPS Ground" , as shown on the checkout page https://cart.printerinkrefills.com/cic/basket.php after you have an item in the cart. So we did not switch the shipping method, however we do see that it was delivered late which was partly our delay and partly the USPS delay right out of the holidays. We apologize for this terrible inconvenience, and hope to make it up to you with a free Dell compatible cartridge on your next order (please call us up on this at 800-465-4128). The "contact us" button at http://www.printerinkrefills.com/contactus.php is a pop-up, we just tested and its working, perhaps you have popups blocked on your browser? You can unblock them for our site or email us at support@printerinkrefills.com directly. Our phone number is working, but we are only open 8am to 5pm PST, so please call us during that time if you prefer to talk with us. We are here for you and hope to solve your problem if you give us an opportunity to do so.

Rated 4 out of 5 stars

I have no opinion yet

I ordered the product on the 29 Dec 2014 and did not receive it yet (8 Jan 2015). According to the tracking information, it still sits in Compton, CA, US, since the 31 Dec 2014!

8 January 2015
Unprompted review
Rated 5 out of 5 stars

Great on delivery and support

My order came in less time than I expected. I also appreciate the support supplied with the cartridges. I have not yet installed them, but knowing the possible issues that may arise and solutions to try is a huge help. I hope they work. These are a much more inexpensive solution than factory cartridges. Thank you.

28 December 2014
Unprompted review
Rated 4 out of 5 stars

HP remanufactured ink cartridges

The value of the purchase was great. I checked several other sites and Printerinkrefills.com had the best prices. Also they have a great selection so you can find any ink for any printer you want. However, the shipping times were not that good. It took 2 weeks for me to get my order. Overall though I would recommend this site.

12 December 2014
Unprompted review
Rated 5 out of 5 stars

Printer Ink Refills

This company has been my main supply of printer ink for my Cannon. They have always responded to any concerns that I have expressed to them in the past. I trust the company to always have their customers goodwill in mind.

3 December 2014
Unprompted review
Rated 5 out of 5 stars

don't like the delay caused by transferring order from UPS to the post office

My printer is out of inc and as such all functions; scanning, printing are shut down. The package would have been delivered yesterday except for the fact that my order was transferred to the post office. I went to staples to by a new ink cartridge at twice the price. But price is not an issue if it means keeping my business running. But then, why order from printer ink refill? I guess if your order site had indicated that I can no longer count on the previous transit times, I may have handled my inc refill needs differently, maybe a smaller order from you and one replacement elsewhere. I like doing business with printer inc refills but remember you are my business partner and I rely on your company to keep my company up and running. Anyway, my two cents. Russ

3 December 2014
Unprompted review

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