I ordered a pack of personalised wafers with our initials and wedding date on for our summer celebration. The ordering process on the website was straightforward and the delivery prompt. The print o... See more
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Printed Wafer is the UK’s premier supplier of colour messages in delicious wafer discs used in one of the world’s most popular treats - ice cream! After years of looking around the confectionery industry and seeing nothing but dull black print on wafer discs, we decided to change the game and add a little excitement with colour printing for your brand name, custom logos, or any other kind of message. Our team of designers uses advanced technology and the best ingredients to customize your logo wafers. Imagine having your logo on top of every ice cream served to customers walking around a city, drawing the hungry eyes of all ages back to your shop. With Printed Wafers, we give you the mouth-watering marketing you need to elevate your brand awareness. Not to mention it's just fun to have a unique message printed on ice cream with our wafers!
Contact info
https://www.printedwafer.co.uk, ML66JH, AIRDRIE, United Kingdom
- 07394105107
- sales@printedwafer.co.uk
- printedwafer.co.uk
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Replied to 100% of negative reviews
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Great communication Easy ordering
Great communication Easy ordering , received so quickly .great service .logo looks good .
University Ball ice cream order
The order was perfect and went down incredibly well with our attendees! Would definitely recommend.
Great Quality & Fast Turn Around
wafers look great, fast turnaround and carefully posted. Hardly lost any in handling (& those were just eaten!)
Amazing always use them
I have used this company over two years…
I have used this company over two years for wafers for our ice cream business, they have been amazing! Great communication and quality products every time we order, very satisfied, quality service and best in the game 👍
Disappointing Customer Service for a Special Occasion
I ordered the Ultimate Wedding Bundle for my daughter’s upcoming wedding and I have very mixed feelings about the experience.
On the positive side, two of the products themselves are lovely. The wafers look amazing and the little spoons included in the bundle are absolutely super cute.
Unfortunately, the printed labels arrived smudged and are totally unusable. For an "Ultimate" wedding package, you expect a high-quality finish, but these looked like a rushed job.
The real disappointment has been the aftercare. I have chased the company on numerous occasions (via their WhatsApp help system) regarding the labels. Each time, I was told that replacements had either just been sent (never turned up) or were about to be dispatched. Despite these promises, nothing has arrived.
I am running out of time and have now resorted to not being able to use the labels at all, which is a real shame for my daughter’s big day. It’s disheartening to be promised a solution multiple times only to be let down. Great products mean very little if the customer service doesn't stand behind them.
We loved our personalised wafers
We ordered personalised wafers for our wedding day in October. It was such a lovely touch to add to our gelato & our guests loved it
Amazing
Delicious tasting waffers, amazing personalisation & great customer service 10/10
Beautiful quality.
Beautiful quality.
Tasted delicious.
Amazed all our guests with the personalisation.
Nothing else to say!
AMAZING SERVICE and Quality wafers!
Great Product!
I ordered a pack of personalised wafers with our initials and wedding date on for our summer celebration.
The ordering process on the website was straightforward and the delivery prompt. The print on the wafers was exactly as suggested and added a unique touch to the ice cream that was severed on our wedding day. We would definitely order from them again.
Great product, quick delivery!
Excellent product and easy ordering process. Ordered in the afternoon and wafers were delivered next day, well packaged and all still intact.
50th birthday wafers!
It was amazing to be able to design my own wafers and get them printed for my birthday celebrations. They were delivered promptly and everyone loved them!
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