Primed Pharmacy Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve been using PriMed Pharmacy for the past three months, and they’ve been wonderful. Shannon was incredibly helpful in setting up my account efficiently within a day. Since then, Naeem and his team... See more

Company replied

Rated 5 out of 5 stars

Starting using Primed recently - first impressions very good. I work as a Non Medical Prescriber and setup was easy and responsive with due governance applied. Followed up with phone call to check all... See more

Company replied

Rated 4 out of 5 stars

Staff are always helpful and the pharmacy portal is very easy to utilise with imagery for products etc

Rated 5 out of 5 stars

I am a Nurse Prescriber running a remote weight loss clinic. I have found the website easy to use and ordering straight forward. The only issues I have had have been with the courier service, and cust... See more

Company details

  1. Online Pharmacy

Written by the company

Primed Pharmacy is a leading partner for private medical clinics across the UK, dedicated to providing an exceptional digital experience that streamlines and enhances healthcare services. We empower healthcare professionals with a user-friendly, secure platform for prescribing a wide range of medications and medical devices, ensuring a safe, scalable, and efficient service for their patients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Aesthetic pharmacy

I’ve been using PriMed Pharmacy for the past three months, and they’ve been wonderful. Shannon was incredibly helpful in setting up my account efficiently within a day. Since then, Naeem and his team have been a pleasure to communicate with. They always have the supplies I need, ready for same-day collection, and their next-day delivery is excellent. Their cold chain service is reliable, and their prices are often better than national competitors. I’d highly recommend them to local professionals or anyone further afield looking for efficiency and great service!

15 April 2026
Unprompted review
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Reply from Primed Pharmacy

Really appreciate you taking the time to share this, Nilofer. It’s fantastic to hear Shannon got everything set up so smoothly and that Naeem and the team have continued to deliver such reliable support. We’re glad the service and pricing are working well for you - thanks again for the recommendation's!

Rated 5 out of 5 stars

10/10 sevice

I couldn't recommend Primed Pharmacy enough, and in particular Shannon - I've used several pharmacies as suppliers before, and the customer service I've received at Primed is just amazing. My orders are always on time, communication is always excellent, and nothing ever is too much of a hassle.

1 September 2025
Unprompted review
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Reply from Primed Pharmacy

Thank you so much for your kind words, we’re delighted to hear about your positive experience, and we’ll be sure to pass your feedback on to Shannon and the team. We really appreciate your continued support.

Rated 5 out of 5 stars

A* service - reliable, approachable and prompt!

Always had an excellent experience with Primed. Have been with them for over 2
years and they have always been very reliable, approachable and helpful. As a healthcare provider in this current climate patients always expect their treatment instantly. Primed has allowed me to meet that expectation for patients! A* service

18 December 2025
Unprompted review
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Reply from Primed Pharmacy

Thank you so much for taking the time to leave such a kind review. We’re really pleased to hear that you’ve had such a positive experience with Primed over the past two years.

Thanks again for your support - it genuinely means a lot to the whole team.

Rated 5 out of 5 stars

We’re a commercial men’s health…

We’re a commercial men’s health customer. Primed have reasonable prices and excellent customer service. Shannon my account manager is extremely efficient and approachable. She is an asset to the team.

21 November 2025
Unprompted review
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Reply from Primed Pharmacy

Thank you so much for your review! We’re glad to hear our pricing and service are meeting your expectations, and we truly appreciate your kind words about Shannon. We’re grateful for your business and are always here to support you.

Rated 5 out of 5 stars

Our Fulfilment Partner

As a commercial client of Primed Pharmacy, I honestly couldn’t be happier. Fulfilment is always smooth, their prices are spot on, and our account manager Shannon is absolutely fantastic – super responsive, supportive, and a pleasure to work with. She really makes everything feel effortless.

16 September 2025
Unprompted review
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Reply from Primed Pharmacy

Dear Keith,

Thank you so much for your kind words! We’re delighted to hear that you’re happy with our service and that Shannon has made your experience so smooth and enjoyable. We’ll be sure to share your feedback with the team!

Rated 5 out of 5 stars

I have used primed as one of our…

I have used primed as one of our medical clinic suppliers for a number of years. I cannot recommend them enough. A small team allows them to give attention detail and excellent customer service.

1 September 2025
Unprompted review
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Reply from Primed Pharmacy

Dear Astra,

We are grateful for your wonderful feedback and for choosing us as your trusted supplier over the years. Our small team truly values our partnerships , and we’re always here to support your clinic however we can.

Thank you

Rated 5 out of 5 stars

Starting using Primed recently

Starting using Primed recently - first impressions very good. I work as a Non Medical Prescriber and setup was easy and responsive with due governance applied. Followed up with phone call to check all ok and quick responses to email questions. Impressive so far - thank you. NP.

19 August 2025
Unprompted review
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Reply from Primed Pharmacy

Dear Neil,

Thank you for your positive feedback. We’re glad your setup experience was smooth and that our team could support you quickly—looking forward to continuing to work with you.

Rated 5 out of 5 stars

Excellent service and systems

Excellent communication and stock management.

I run a telehealth clinic with a focus currently on medical weight loss. Primed's systems have made integration with our own processes effortless. They have also been excellent in how they have been dealing with the continuous national supply issues of weight loss medications.

11 August 2025
Unprompted review
Primed Pharmacy logo

Reply from Primed Pharmacy

Dear Anthony,

Thank you for sharing your experience. It is great to hear that our systems have integrated seamlessly with your clinic’s processes. Supporting telehealth providers is something we’re proud to do, and we look forward to continuing our partnership.

Rated 5 out of 5 stars

Very reliable

I have been using primed pharmacy services for some years. they are very reliable and prompt in acting on my prescriptions. They are dependable and their communication is very good

4 August 2025
Unprompted review
Primed Pharmacy logo

Reply from Primed Pharmacy

Dear Simplyweight,

Thank you for your continued trust in our pharmacy services. We’re pleased to know that our reliability, prompt prescription handling, and clear communication have consistently met your expectations.

Rated 5 out of 5 stars

Excellent customer service

We work with Shannon and the team at primed pharmacy. They are quick and responsive and are always on hand to support our business. Fantastic to work with and would definitely recommendx

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I am a Nurse Prescriber running a remote weight loss clinic. I have found the website easy to use and ordering straight forward. The only issues I have had have been with the courier service, and customer service at Primed have been extremely helpful in sorting out any problems. Will continue to use their company going forward.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Remote Prescriber

I am a private clinic provider who prescribes remotely. My experience of ordering from Prime has been excellent, customer service is very quick to respond and my customers have not reported any issues with deliveries. The prices are also competitive.
The website while not the most attractive works well, and without bugs- unlike other pharmacy sites I've used.

PS I am UK based, but I am writing this review while in holiday!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience .

Great experience .. answer phone promote my if u have a problem . I live in Northern Ireland and sometimes delivery can take longer but Primed are always prompt to answer or resolve an issue ..

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Great pharmacy partner

Primed have been an excellent partner for our private weight loss clinic. They have shown flexibility and customer focus and a strong commitment to helping us deliver for our patients. Shannon has been particularly helpful demonstrating a good understanding of our business needs and making herself available to support our development at every step.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent pharmacy

Excellent pharmacy. Web site easy to use . Staff are very good , they are easy to speak to by telephone. Orders are sent out quickly .
Highly recommend.

21 July 2025
Unprompted review

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