Ordered from this company for about 4 years now since it very first started.. always very quick and helpful when ever there is an issue with order they sort it straight away no questions asked! Exactl... See more
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I purchased the emerald mascara and was so excited to use it. Unfortunately there is nothing emerald about it at all , its very dull and more like a dark dirty green 😫 am So so disappointed as was e... See more
Super quick delivery, packaged safe and cosy in super cute, bubble packaging, to stop the lashes getting squidged on the way!! PHENOMINAL selection of lash styles, fantastically fluffy vegan range whi... See more
Company replied
Since qualifying to do make up 3 years ago I have always used Prima Lash for my strip lashes! I absolutely love them and all my clients compliment on how comfy they are to wear. They are so easy to... See more
Company details
Written by the company
Welcome to PrimaLash.com, the UK’s largest independent lash brand. We have the biggest range of lashes with over 400 styles! At PrimaLash, we do things differently. We don’t up-sell cheaper products by paying celebrities to wear them. Instead, we are proud of our organic growth. The majority of new customers hear about us via word of mouth. We are proud of this ethos.
Contact info
Cronton Cottages, WA5 2JW, Warrington, United Kingdom
- 01925 790867
- sales@primalash.co.uk
- primalash.co.uk
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Best lashes I’ve ever used
Best lashes I’ve ever used. Plenty of sales on and cheap and fast delivery. Don’t use lashes from anywhere else now
Wouldn't use any others
Wouldn't use any others, these are comfortable affordable, 100% recommend them.
Amazing lashes and so affordable
AFFORDABLE QUALITY LASHES!!
PrimaLash will always always be my go to lashes! Best quality, best service and they have the most amazing sales going on throughout the year. The mink range is my absolute favourite, will never stop ordering from here. <3
always the best quality
always the best quality. my go-to lash company. i have a large collection and can’t stop buying more!! :)
Best lashes for clients&personal use!
Best lashes I’ve used both on clients and for personal use always last multiple wears and don’t feel too heavy on the eye plus there is always good discounts!
Amazing service/products and all round company!
Amazing customer service, products and deals. I will always choose prima for the variations of styles and quality products every time! My clients are obsessed with their lashes and so happy when I tell them they are re-usable. Thank you prima!
The best lashes..
I am a busy makeup artist and only use Primalashes. They have styles to suit every client and always come quickly. I choose the 5 packs as they are perfect for when I have weddings and saves alot of space in my kit.
The best lashes and good price.
I just love Prima Lashes
I just love Prima Lashes, my favourite is Sunkissed. They're are such good quality and look amazing on! My favourite lash company. Super fast delivery too!
Eyelashes wirth ordering
These eyelashes looked natural you could not tell they were false ar all, j would recommend them to anyone
Placed an order 15th December and never…
Placed an order 15th December and never received my order. Still hasn’t been sorted
10/10 my go-to lash shop x
Such a great brand to buy from, their lashes are always such amazing quality that I get several wears out of each pair! Everything comes packaged so gorgeously as well and super quick delivery. They also always have amazing discounts on. My go-to for lashes!
Brilliant service
Brilliant service, fast delivery and gorgeous products! Been using for over 5 years now and wouldn’t go anywhere else
Just brilliant!
I buy primalash for my daughter, and they’re just brilliant. I always order the mystery box, £25 for £86 worth of products and my daughter is never disappointed, everything she receives is great quality and variety. From ordering to receiving I just cannot fault primalash
Best strip lashes ever
Best strip lashes ever! I always use these for my clients I have been doing for years. Always amazing service definitely recommend
Items never arrived
Items never arrived. I contacted customer services who told me to wait as it can take up to 10 working days to be delivered, it was already 11 working days at the time I sent the email. I was asked to contact again in a few more days. I have it a week and still nothing. I emailed again to request a refund which I got but they are refusing to refund the postage costs. This is the response I received
‘As stated on our website all shipping methods are non-refundable. The reason being we have fulfilled our needs by shipping the order, once orders have left our warehouse they are no longer under our control, we cannot take liability for actions made via royal mail.’
I understand shipping costs aren’t refunded if I receive the items and want to return them but to be charged for delivery for something I never received is unacceptable.
Best lashes I’ve ever bought!
Best lashes I’ve ever bought! Will never go anywhere else. I’ve bought some pigments so yet to try them I’m sure they will be amazing!! 🥰🥰🥰
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