Primalash Reviews 

690
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordered from this company for about 4 years now since it very first started.. always very quick and helpful when ever there is an issue with order they sort it straight away no questions asked! Exactl... See more

Rated 2 out of 5 stars

I purchased the emerald mascara and was so excited to use it. Unfortunately there is nothing emerald about it at all , its very dull and more like a dark dirty green 😫 am So so disappointed as was e... See more

Rated 5 out of 5 stars

Super quick delivery, packaged safe and cosy in super cute, bubble packaging, to stop the lashes getting squidged on the way!! PHENOMINAL selection of lash styles, fantastically fluffy vegan range whi... See more

Company replied

Rated 5 out of 5 stars

Since qualifying to do make up 3 years ago I have always used Prima Lash for my strip lashes! I absolutely love them and all my clients compliment on how comfy they are to wear. They are so easy to... See more

Company details

  1. Fashion Accessories Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler

Written by the company

Welcome to PrimaLash.com, the UK’s largest independent lash brand. We have the biggest range of lashes with over 400 styles! At PrimaLash, we do things differently. We don’t up-sell cheaper products by paying celebrities to wear them. Instead, we are proud of our organic growth. The majority of new customers hear about us via word of mouth. We are proud of this ethos.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

690 reviews

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No recent history of asking for reviews

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4.3

All reviews

(690)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Love 💕 Love 💕 Love 💕

Love 💕 Love 💕 Love 💕
I’m an older woman who used to get extensions. I had to stop as I got eczema around side of my eye. I lost confidence, felt pretty down about it. I stumbled on Primalash on tiktoc. It’s changed things for me dramatically. Given me confidence to look people in the eye again as I flutter my lashes 🥰🥰💕💙💕💙. Thank you 🥹

27 August 2022
Unprompted review
Rated 5 out of 5 stars

Best lashes ever and I’ll stand by that!

I’m a MUA and these lashes are my absolute favourite for myself and clients! My clients always say how comfortable the lashes are and how they feel like there’s nothing on there eye! I agree with them! I never feel overwhelmed with the amount of lashes on there site it just makes me super excited to try them all!! Shipping is super fast and the emails they send you are super cute!

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous products

Fabulous products, quick delivery and great customer service. The MUA discount scheme is amazing too.

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I've used PrimaLash for years and never been disappointed. Excellent team, quick postage, easy to use website and of course amazing quality lashes for good prices! Perfect for a working MUA like myself. I always chose Prima Lash time and time again, they never fail!

13 August 2022
Unprompted review
Rated 5 out of 5 stars

Make up artist review

Since qualifying to do make up 3 years ago I have always used Prima Lash for my strip lashes! I absolutely love them and all my clients compliment on how comfy they are to wear.

They are so easy to apply and stay on all night long, sometime even overnight☺️ Would never get my lashes from anywhere else, they are so affordable and definitely worth the money!

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Great quality!

I have bought from prima lash multiple times for my every day lashes. Choice of black or clear bands and last a long time. They don’t malt which is great and glue is easy to pick off the lash band. I use ‘vacay’ 3D lashes which are very natural and fluffy! Amazing when deals are on!!!!

30 July 2022
Unprompted review
Rated 5 out of 5 stars

love love love these lashes

love love love these lashes! they’re such good quality and have a huge variety of styles to choose from! the quality is so good! i’ve been getting lashes from here for a while now and i’m never changing! these are also great for gifting to friends!

30 July 2022
Unprompted review
Rated 5 out of 5 stars

I've been using primalAsh since I first…

I've been using primalAsh since I first started my mua career so like 8 years ago. The best lash brand out there. Only a shame when they have certain style out of stock but thats how popular they are. The odd occasions I've ordered elsewhere when places have had sales and I regret it always! PrimalAsh is the best brand out thee with so many different styles. 2 of my orders have been lost in the post before and primalAsh have kindly sent out replacements. You won't regret it!

14 July 2022
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Really hard, really spiky, unbelievably difficult to remove. Pulled my eyelashes out trying to use cleanser to remove it.

8 July 2022
Unprompted review
Primalash logo

Reply from Primalash

Hi Sharon. We believe that you are referring to another business perhaps with a similar name.

Rated 5 out of 5 stars

The best lashes

Gorgeous lashes and such a huge range at great value. Packaged beautifully with care and arrives in good time. I even purchased a mystery box and the lashes I received were stunning. Would reccomend this company.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Favourite Lashes

I absolutely love Prima Lash, I’ve ordered so many pairs of lashes and also the glue, which is now my favourite glue to use since it has a brush applicator. I recently lost one of my Savage lashes which were my favourite, so I have reordered them along with a pair of the new demi lashes which I can’t wait to try out! I would recommend Prima Lash to anyone.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Prima are the best

Prima are the best! My go-to lashes for myself and clients. So many options from super natural and wispy to full and fluffy! 🥰

24 June 2022
Unprompted review
Rated 5 out of 5 stars

The best for me & my clients

I've been using this brand for over a year now and my clients absolutely love love love them. There's a style to suit every client from natural right through to dramatic. They love them and I love them even more as I can purchase in bulk without having to shop around different suppliers to have a variety and at a fantastic cost to keep my business expenses low which I'm truly greatful for.
The staff are super helpful when I had an issue with adhesive a replacement was sent out the same day with no extra cost. Delivery is always super fast. My only critique is that a lot that I fancy trying are sold out, but I think that shows how good and popular these lashes truly are and so far I haven't had an issue with my clients faves being sold out when I come to order so I can trust that I can keep providing my client's with the BEST 👌 and knowing this I'm prepared when I do a trial I make sure I have a full set aside for the day also. I hope to be a happy customer for as long as my joyful career continues and I will keep recommending Prima to all my client's and fellow MUA's (just not the names of my fave designs because I don't want them to sell out) haha.
Thank you Prima xXx

20 June 2022
Unprompted review
Rated 1 out of 5 stars

The worst seller I've ever seen in my…

The worst seller I've ever seen in my life. They increased the double price after ordering and paying for the order! in addition, I paid extra for the express within 4 days and they wrote me that it does not apply at all and that they can deliver it later ... terrible behavior, I do not recommend!

17 June 2022
Unprompted review
Primalash logo

Reply from Primalash

Sorry to hear that you were not happy with the response you received. We did explain that the shipping costs had increased due to circumstances beyond our control and due to the date you required your order, we could not guarantee delivery in time.

Rated 5 out of 5 stars

My first order came really quickly and lush lashes!

My first order came really quickly! Much faster than other lash brands I’ve bought which I was impressed with. Just placed my second order yesterday. T
The Demi 1/2 Fling lashes are perfect for my hooded eyes!! So happy I decided to order

25 May 2022
Unprompted review
Rated 5 out of 5 stars

Don't walk... RUN 🥰

Cannot explain the love I have for the lashes. I would not use anything else. Always amazing quality for every style of makeup my business sees. So so happy 😊

25 May 2022
Unprompted review

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