Prestigio Cars Ltd Reviews 

840
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and smooth delivery process, highlighting how helpful, polite, and professional employees are during vehicle purchases. Consumers note that cars arrive promptly on schedule and that representatives consistently go above and beyond to ensure a completely seamless transaction from start to finish. Some reviewers were not happy with mechanical problems, mentioning unexpected major car faults and extreme difficulties getting ongoing issues properly resolved. A few other people also felt that communication was poor when dealing with after-sales support, experiencing long delays, unhelpful responses, or significant vehicle damage.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as polite, professional,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting a straightforward, efficient, and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and helpful drivers... See more

Product

Clients share ambiguous opinions on product quality, as some reviewers express great satisfaction with their... See more

Customer service

Customers had ambiguous experiences with customer service, as some reviewers praised the helpful and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such lovely people, as a young first time buyer I could feel the kindness radiating when I came in. Ziggy was incredibly helpful and knowledgeable about the vehicle. Can’t thank him enough would defin... See more

Company replied

Rated 5 out of 5 stars

I needed a new landrover after mine was written off in an accident Prestigio cars were excellent and very helpful. Car was good value and arrived with keshif on time and excellent with explaining ever... See more

Company replied

Rated 5 out of 5 stars

This company is so very helpful. Absolutely great, friendly customer service. Dealt so very well with selling me a car in a very friendly, helpful manner. Would very highly recommend.

Company replied

Rated 5 out of 5 stars

We would like to thank Ian for all his help with the test drive and the paperwork for the purchase of the car we purchased. We found all the staff were helpful, polite and professional when we were on... See more

Company replied


Company details

  1. Car Dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Bedford area, then you have reached the right place. Prestigio Cars Ltd are an award-winning used car and van dealership based in Bedfordshire. We are an AA-certified dealership and FCA approved. We are proud to offer you first class customer service and very competitive pricing, so please browse our stock list. At Prestigio Cars Ltd, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Bedford, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Prestigio Cars Ltd we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Bedford? We look forward to meeting you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

840 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(840)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good experience!!!

Very good experience over all with every member of staff. They have been informative and communicates clearly throughout and tried to push things through as quickly as possible for me. Would recommend this firm!

9 September 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Lisa, we are happy to hear that you got exactly what you wanted out of your car buying experience with us at Prestigio. We wish you a safe travels in your new vehicle. I look forward to seeing you again.

Rated 5 out of 5 stars

I buy my van form prestigio very happy…

I buy my van form prestigio very happy very good service

8 September 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Igor, thank you for taking the time out to leave us this wonderful feedback. We will pass this on to our whole team.

Rated 1 out of 5 stars

Having found the car I was looking for

Having found the car I was looking for, a second car doubling up as a vehicle capable of transporting my large RC model aircraft, I decided to make the purchase with Prestigio cars. Having had a full hip replacement I needed to place my trust in this ( what appeared to be) a reputable car dealership ship. This turned out to be a colossal mistake and probably one of my biggest in 66 years! Due to my inability to drive for 6 weeks I decided to ask for the car to be delivered. A zero tax, 65-75mpg 1.5 Diesel estate is now quite rare as Dacia no longer produces this version of the Logan MCV. I paid over £4000 for this 2015 car. It should have been A.1 mint for that price. It was delivered filthy dirty inside and out with a foul smell of damp dog! One key only. It drove well but that was the only good part. I had to pay 1/2 towards a new cam belt as it was almost due and a full interior valet inside due to the stink and dog hair everywhere! I sold the car yesterday ( 6 months later) and it was a struggle to get £2000 from carwow. Apparently the front right side was aligned due to collision damage which to be honest I hadn’t noticed. In my opinion, based on these facts this company overcharged me for this vehicle and took full advantage of my need to have it delivered ( cost £400) My advice is to avoid Presigio cars as they are very dishonest and are not reputable. I feel totally justified in shaming them.

29 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Philip, thank you for the feedback We are always looking to improve the service we offer and would like to hear more about your experience by reading your review. It seems like you have sold your vehicle on car to another trader so it’s not true reflection of the evaluation of the vehicle we would have liked to hear about your experience shortly after the sales.

Rated 5 out of 5 stars

Very friendly

Very friendly, Very professional.
They told us everything we needed.
Was just what we were looking for.

27 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Stephen, we are thrilled we could help on behalf of all of us have a great day

Rated 1 out of 5 stars

Bought a van earlier this year head…

Bought a van earlier this year head gasket went within 20 days they fixed it but sent it back with no coolant then in august a bolt fell out and the turbo has blown so I rang several times to get a refund which is law in the consumer rights act they Tod me I have warranty which I paid for so I rang as warranty only to be told there is no warranty on that van and they haven’t done anything in over a week and constantly ignore you.Please don’t buy anything from these guys they are completely useless and don’t have any after care at all

19 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Jamie, we are sorry to hear you were unhappy with your experience. My Prestigio did everything to make this right by collecting your vehicle repairing it and delivering it back to you and the Turbo failure according to your Mechanic was just a turbo hose what we are glad that we were able to solve this impeccable

Rated 5 out of 5 stars

Raja delivered my van today

Raja delivered my van today. Polite professional service. An asset to the company.

19 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi David, thank you for taking the time out to leave us this wonderful feedback on behalf of all of us at Prestigio. We wish you a great day.

Rated 1 out of 5 stars

If I could give less than 1* I…

If I could give less than 1* I absolutely would. I was delivered a car from them on 30th of July. Not only did it arrive DIRTY with crisps and McDonald’s rubbish in the boot as well as tree branches on the back seats and in the crevices of the doors. It had no screen wash in it, two flat tyres and a squeaky brake pedal. After 9 days I rejected the vehicle as not fit for purpose. Thank the Lord I did because as I got into the car to drive home, the car wouldn’t even start. All the dashboard lights came on. The car has been at a standstill for 9 days now. No response from there team. No confirmation or organisation of collection. I’m still having to pay for this car. They couldn’t care less about there customers. Harry wormwood springs to mind with this company. Absolutely diabolical group of people. Rude and ignorant when questioned on the cars they sell. Plenty of google reviews confirm selling broken and dirty cars is a common practice. Stay clear of this dealership. Horrendous.

9 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Katie we are sorry to hear you are unhappy with your experience but to arrange a recollection of your vehicle was an 10 hours round-trip so it took us a while to get that organised and we are glad we have done that and the issue with your vehicle was just a battery. We hope you would give us another chance in the future to make this right

Rated 5 out of 5 stars

Very happy with TM who delivered my…

Very happy with TM who delivered my Van, I'm so grateful to the team throughout the process, much appreciated.

16 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

I thank you for taking the time to leave us as wonderful feedback. We will pass this on to our whole team at Prestigio.

Rated 5 out of 5 stars

Very good experience

Very good experience. Gigi was very helpful

16 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Collin, thank you for taking the time out to leave us this wonderful feedback. We will pass this on to our whole team, especially Ziggy.

Rated 5 out of 5 stars

I recently bought a van from Prestigio…

I recently bought a van from Prestigio Cars and was very unlucky to have a couple of minor issues shortly after purchase – these were no fault of the dealer. The team were extremely helpful, handling everything professionally and getting the problems rectified quickly. Communication was excellent throughout, and I felt well looked after from start to finish. Highly recommend them for their great customer service and commitment to customer satisfaction.

30 July 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Mike, we are thrilled to read this wonderful feedback. This is exactly what we strive for as a business that deals in secondhand vehicles on behalf of all of us. Have a great day.

Rated 1 out of 5 stars

Disgusting customer service and dodgy…

Disgusting customer service and dodgy cars mis-sold to the public. Please avoid these dishonest crooks at all costs!

8 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Jack, we are sorry that you feel this way. Could you please be more specific when you bought the vehicle in which making and model it was?

Rated 5 out of 5 stars

Great

Great, fast service. Vehicle was delivered on the same day!

4 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Max, thank you for taking the time out to leave us this wonderful feedback. We will pass this on to our

Rated 5 out of 5 stars

This is the 2nd vehicle bought online…

This is the 2nd vehicle bought online from Prestigio in 3 weeks, and both purchases were faultless. Car was delivered by Nawaz, who was on time, knowledgeable and very helpful.

2 August 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Steve, we are thrilled to read this review we are glad that our team was able to help you with the second vehicle you would like to carry this trend to your third and fourth vehicle

Rated 5 out of 5 stars

Great service by Nawaz delivered on…

Great service by Nawaz delivered on time kept in touch

29 July 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

You would like to take this opportunity to thank you for your custom we will pass your feedback to our whole team

Rated 1 out of 5 stars

Cautionary Buying

Cautionary Buying! Purchased a van back last year. Had nothing but MAJOR issues with it. Do not attempt to have any professional customer experince total
COWBOYS ...

25 July 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Dom, we are sorry to hear you were unhappy with your experience and we would like to investigate this further relax if you like to send us your official complaint info including your contact details where it will be viewed by senior management we would be very grateful

Rated 5 out of 5 stars

Great experience buying with Ziggy and…

Great experience buying with Ziggy and delivery with Raja. Really nice guys and made everything very easy.

24 July 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

hi thank you for taking the time out to leave us this wonderful feedback. We will pass this on to Ziggy and Mr. Raja who are valuable members of our team.

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