Prestigio Cars Ltd Reviews 

840
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly and professional staff members who make buying a car a completely straightforward and pleasant process. Many buyers truly appreciate the remarkably smooth vehicle delivery services, noting that drivers always arrive punctually and go above and beyond to help. However, some reviewers were not happy with the overall product quality, describing serious mechanical faults and significant issues discovered shortly after purchase. Consumers also noted frustrating experiences involving extended delivery delays and a complete lack of response from support teams when addressing post-sale complaints.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful staff members and a... See more

Product

Clients share ambiguous opinions on product, with some reviewers expressing great satisfaction and praising... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting promptness and polite drivers who... See more

Customer service

People report ambiguous experiences with customer service. While many reviewers praised helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such lovely people, as a young first time buyer I could feel the kindness radiating when I came in. Ziggy was incredibly helpful and knowledgeable about the vehicle. Can’t thank him enough would defin... See more

Company replied

Rated 5 out of 5 stars

I needed a new landrover after mine was written off in an accident Prestigio cars were excellent and very helpful. Car was good value and arrived with keshif on time and excellent with explaining ever... See more

Company replied

Rated 5 out of 5 stars

This company is so very helpful. Absolutely great, friendly customer service. Dealt so very well with selling me a car in a very friendly, helpful manner. Would very highly recommend.

Company replied

Rated 5 out of 5 stars

We would like to thank Ian for all his help with the test drive and the paperwork for the purchase of the car we purchased. We found all the staff were helpful, polite and professional when we were on... See more

Company replied


Company details

  1. Car Dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Bedford area, then you have reached the right place. Prestigio Cars Ltd are an award-winning used car and van dealership based in Bedfordshire. We are an AA-certified dealership and FCA approved. We are proud to offer you first class customer service and very competitive pricing, so please browse our stock list. At Prestigio Cars Ltd, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Bedford, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Prestigio Cars Ltd we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Bedford? We look forward to meeting you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

840 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(840)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just Great !

Great people , very helpful .
Thanks for a great van , and thanks to driver Ali for delivering it . Would recommend!
Thanks Again .

29 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for taking the time to leave us this wonderful feedback. We will pass this on to our whole team at Prestigio especially Ali on behalf of all of us. Have a great day.

Rated 5 out of 5 stars

Raja delivered my vehicle

Raja delivered my vehicle, very good service

28 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Aaron, thank you for taking the time out to leave us this wonderful feedback. We will pass this on to our whole team on behalf of all of us have a great day.

Rated 5 out of 5 stars

Excellent very friendly and helpful

Excellent very friendly and helpful

27 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Julie, thank you for taking the time as to leave us this wonderful feedback. We will pass this on to our whole team on behalf of all of us have a great day.

Rated 4 out of 5 stars

The process of getting a new car was…

The process of getting a new car was brilliant.

21 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi, thank you for taking the time to leave us this wonderful feedback. We will pass this on to our whole team on behalf of all of us have a great day.

Rated 5 out of 5 stars

Very easy to deal with great guys

20 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Garry, thank you for leaving a review of your experience at Prestigio. It is really pleasing to hear that everyone worked to succeed your expectation. We hope to see you again soon.

Rated 5 out of 5 stars

Its amazing to deal with prestigio cars…

Its amazing to deal with prestigio cars and ali is amazing

12 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with Prestigio Cars. Ali will be delighted to know his service made such a great impression. We truly appreciate your support and look forward to assisting you again!

Rated 1 out of 5 stars

Misled and Sold a Dangerous Van

Misled and Sold a Dangerous Van

I purchased a 2017 Peugeot Partner 1.6 HDi from this dealership and was extremely disappointed with my experience. When my mechanic inspected the van few weeks after purchase as I noticed something didn’t sound right in the engine bay. He also discovered several serious issues that were not disclosed at the time of sale:
• Severely worn CV joint
• Timing belt not correctly synced with the camshaft, which could have caused catastrophic engine damage

When I mentioned the issues to dealership they were rude, cocky and dismissive they refuse to reimburse me the money that I had to pay to correct the repairs .
I noticed the the heater wasn’t blowing out hot air I took it to my mechanic again as at first I thought the heater box might be disconnected but it turned out that it wasn’t working because the radiator on the engine is totally f*cked it was leaking coolant everywhere which my mechanic advise me to stop driving it Immediately otherwise the engine would completely seize which would write of the vehicle.

Spent nearly £1000 repairs to fix it

These are major safety and reliability concerns, and it’s unacceptable that they were not mentioned. The dealer misrepresented the condition of the van and clearly did not act in good faith.

I cannot recommend this dealership a bunch of cowboys. I have contacted my finance company, my credit card company under section 75 consumers right act to get my deposit back and will be being touch with trading standards too as I presume there’s a lot of customers who were victims of those scumbags. I’ve got enough evidence against them , they will not win!

7 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you are unhappy with your experience, and we take all concerns regarding vehicle condition and customer service seriously.

We always aim to ensure our vehicles are thoroughly inspected and safe for the road before sale, so we are concerned to hear about the issues you have described. Unfortunately, we have no record of receiving any independent inspection reports or repair invoices from you that would allow us to review the situation fully.

We would like the opportunity to look into this matter properly. Please contact us directly with the mechanic’s written report and the receipts for any work carried out. Once we have the necessary documentation, we can investigate the matter further and discuss the best way forward.

We appreciate your cooperation and hope to resolve this in a fair and constructive manner.

Rated 5 out of 5 stars

This guy means business,nice to deal…

This guy means business,nice to deal with people like this guys👍

6 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your kind words! We truly appreciate your feedback and are glad to hear you had a positive experience working with us. Looking forward to future collaborations!

Rated 5 out of 5 stars

Good family run business good selection…

Good family run business good selection of vans and cars

3 November 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your glowing review we take a great pride in running this family business on behalf of all of us have a great day!!

Rated 5 out of 5 stars

Reliable card good. Great price

I've purchased my car a while ago. The car has been very reliable and the after sale support was great. Friendly customer service with no rush. Thank you very much. J

13 March 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your wonderful feedback! We’re delighted to hear that your car has been reliable and that our team could provide friendly, supportive service. We truly appreciate your trust and hope you continue enjoying your c

Rated 5 out of 5 stars

Absolutely amazing service car was…

Absolutely amazing service car was delivered on time by nawaz lovely bloke went out of his way to help

31 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your car and that Nawaz went above and beyond to help. We’ll be sure to pass along your compliments—your feedback means a lot to u

Rated 5 out of 5 stars

Done a brilliant job well priced and…

Done a brilliant job well priced and out standing service

30 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with our service and pricing. Your kind words mean a lot to

Rated 5 out of 5 stars

Very good team work and polite

Very good team work and polite

29 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your kind words! We’re happy to hear you appreciated our team’s politeness and teamwork. Your feedback means a lot to

Rated 5 out of 5 stars

I purchased the car

I purchased the car, even tho having issues with Zuto it was handled and delivered by mr mawaz. From Bedford to Ipswich free of charge.

great service

27 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your kind words! We’re delighted that Mr. Mawaz could make the delivery smooth and hassle-free. We really appreciate your feedback and hope you enjoy your new car

Rated 1 out of 5 stars

Would never advise anyone to buy from…

Would never advise anyone to buy from here they sold me a car that had more than 25 major faults to it and I didn’t want to even help me get it back to them selfs
The car could of made me have a really bad crash luckily I found out by taking it to another garages due to a part of my car not working

3 September 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

We are very sorry to hear about your experience and take your concerns very seriously. Your safety is our highest priority, and we regret that the issues with your car caused such distress. We would like the opportunity to investigate this matter further and work with you toward a resolution. Please contact us directly at aftersales@prestigiocars.co.uk so we can assist you promptly.

Rated 5 out of 5 stars

The guys were amazing and very…

The guys were amazing and very efficient service providers,had a wonderful road test before taking the car,amazing experience!!

21 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your wonderful feedback! We’re delighted to hear you had a great experience with our team and enjoyed the road test. Your kind words mean a lot to us

Rated 5 out of 5 stars

Highly recommend

17 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your wonderful feedback! We’re delighted to hear you had a great experience with our team and enjoyed the road test. Your kind words mean a lot to us

Rated 5 out of 5 stars

Nice and easy process

Nice and easy process

19 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your feedback! We’re glad to hear you found the process nice and easy. We appreciate your kind wor

Rated 5 out of 5 stars

Help me to select my van

Help me to select my van, very happy with my purchase

19 October 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for your kind words! We’re delighted to hear you’re happy with your van and that we could help you find the right one. Enjoy your new vehicl

Rated 1 out of 5 stars

Disgraceful company

Disgraceful company
Sell dodgy vehicles to women
Put a complaint in and they just block you

25 July 2025
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

We are very concerned to hear about your experience and take allegations of this nature extremely seriously. This is not the standard of service we uphold, and we would like the opportunity to investigate and address your concerns directly. Please contact us at aftersales@prestigiocars.co.uk so we can look into this matter urgently

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