Prestigio Cars Ltd Reviews 

840
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly and professional staff members who make buying a car a completely straightforward and pleasant process. Many buyers truly appreciate the remarkably smooth vehicle delivery services, noting that drivers always arrive punctually and go above and beyond to help. However, some reviewers were not happy with the overall product quality, describing serious mechanical faults and significant issues discovered shortly after purchase. Consumers also noted frustrating experiences involving extended delivery delays and a complete lack of response from support teams when addressing post-sale complaints.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, often highlighting helpful staff members and a... See more

Product

Clients share ambiguous opinions on product, with some reviewers expressing great satisfaction and praising... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting promptness and polite drivers who... See more

Customer service

People report ambiguous experiences with customer service. While many reviewers praised helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such lovely people, as a young first time buyer I could feel the kindness radiating when I came in. Ziggy was incredibly helpful and knowledgeable about the vehicle. Can’t thank him enough would defin... See more

Company replied

Rated 5 out of 5 stars

I needed a new landrover after mine was written off in an accident Prestigio cars were excellent and very helpful. Car was good value and arrived with keshif on time and excellent with explaining ever... See more

Company replied

Rated 5 out of 5 stars

This company is so very helpful. Absolutely great, friendly customer service. Dealt so very well with selling me a car in a very friendly, helpful manner. Would very highly recommend.

Company replied

Rated 5 out of 5 stars

We would like to thank Ian for all his help with the test drive and the paperwork for the purchase of the car we purchased. We found all the staff were helpful, polite and professional when we were on... See more

Company replied


Company details

  1. Car Dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Bedford area, then you have reached the right place. Prestigio Cars Ltd are an award-winning used car and van dealership based in Bedfordshire. We are an AA-certified dealership and FCA approved. We are proud to offer you first class customer service and very competitive pricing, so please browse our stock list. At Prestigio Cars Ltd, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Bedford, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Prestigio Cars Ltd we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Bedford? We look forward to meeting you!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

840 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(840)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I highly recommend prestigio cars thr staff are fantastic so kind and friendly and really helpful they answered all my questions and made sure i was completely happy, i went on a friday to look at their cars and was able to pick it up Saturday which is fantastic, having had a very very bad experience with a second hand car dealer i was nervous, but they put my nerves at ease right away, genuinely they are one of the very very best second hand dealers, and Ian was really really helpful aswell and I really couldn't ask for more and the car is fantastic to drive works really well, i highly recommend them to anyone looking for a second hand car

30 May 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Thank you for wonderful review, we are delighted to hear about your positive experience with us. We will pass this feedback to our whole team!

Rated 5 out of 5 stars

Very good was able to get the car I…

Very good was able to get the car I needed in excellent time, staff are very friendly and very helpful staff name Mohammed Awais

30 May 2026
Unprompted review
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Reply from Prestigio Cars Ltd

hi thank you for taking the time out to leave us this wonderful feedback!!!

Rated 5 out of 5 stars

Great customer service

Great customer service. Ian especially helpful. Sorted out car being delivered within 2 days as we couldn't get to their garage. Supplied all necessary paperwork.

13 May 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi, thank you for taking the time to leave us this wonderful feedback. We will pass this on to our whole team.

Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the transaction. Kashif was fantastic, really helpful. Delivery on time.

13 May 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi Steve, thank you for your kind words. We will pass this on to our whole team.

Rated 5 out of 5 stars

Outstanding service

Outstanding service, a huge range of quality reliable vehicles 👌

25 April 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi Adam, thank you for taking the time and to leave us this wonderful feedback. We will pass this on to our whole team.

Rated 4 out of 5 stars

They deliver the vehicle (free within…

They deliver the vehicle (free within 100 miles) - saved me a great deal of time and hassle.
Their representative was unfailingly polite, correct, and helpful in answering my questions. Queries were resolved speedily and without fuss. Rectification work (such as there was) was also handled very expeditiously. Final delivery was also prompt and helpful (it's been a long time since I previously purchased a vehicle!). A good experience overall.

7 May 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi Jim, we are clear to read this wonderful feedback on behalf of all of us. Wish you a lot of safe smiles in your new vehicle.

Rated 5 out of 5 stars

Excellent choice, not pushy, highly recommend.

From Stuart to finish, was impressed with range of vehicles to chose from, and my sales agent Ian was excellent, not pushy, gave me plenty of time. Very impressed

28 April 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Thank you for your. We are delighted to hear about your positive experience at Prestigio. Your kind words about our team are greatly appreciated.

Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with Prestigio Cars!
I recently purchased my BMW Z4 from them, and I couldn’t be happier with the entire process. From the moment we arrived, the team was welcoming, professional, and extremely efficient. What really stood out was how smooth and quick everything was — we made the decision and the deal was completed within just 30 minutes of being on site!
The car was exactly as described, in excellent condition, and the team was transparent and straightforward throughout. No pressure, no unnecessary back and forth — just a clean, honest deal which is rare these days.
A big thank you to the entire team for making the purchase so easy and enjoyable. Highly recommend Prestigio Cars to anyone looking for a quality vehicle and a hassle-free buying experience.

25 April 2026
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi thank you for your fantastic review and five star rating. We are delighted to hear that our team was able to provide you with excellent service. It is great to know you are happy with your purchase. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very satisfied with their service…

Very satisfied with their service provided smooth experience highly recommended

24 April 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Thank you for posting your review. We are delighted to hear about your positive experience with us.

Rated 1 out of 5 stars

Bought a Nissan GTR from the Guys at…

Bought a Nissan GTR from the Guys at Prestigio, car was priced competitively and was a great example for the price, given the vehicles age and mileage.

The team were great at communicating and not pressuring me into the sale, when I viewed the car I noticed some minor issues and the team got them fixed before the sale, which was great.

On reviews of any business you only ever see the really good or the really bad, an otherwise great experience can be ruined by poor after sales… for me, quite soon into ownership, I found faults, however the guys at Prestigio ensured I was happy and had the faults rectified, so a big thumbs up on their after sales.

All in all, can’t fault the experience from start to finish and I would purchase from Prestigio again and would recommend them to anyone.

Thanks again.

Update… had £7000 of repairs just 150 miles after purchase, MOT history claimed a clean pass just 150 miles prior to £7000 repairs, included in this £7000 of repairs were both front tyres down to the cords on the inside edge, wishbones with collapsed bushes, driver headlight not working at all (melted ballast), MOT clearly was not legit as these issues do not pop up in that small amount of mileage, not even an advisory for them… garage refused repairs, refused contribution towards (other than just £700 towards a different repair) and are now ignoring me.

Additionally when viewed, one of the rear tyres was heavily perished and the inside edge was down to wires (how did this pass an MOT with zero miles completed since ?!?), they agreed to change it, upon having the above work carried out, they found this to be a puncture repaired tyre they had fitted and found the other rear wheel to have a flat spot in the alloy.

10 February 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi Liam, we have checked all our records and we can confirm that we have never sold Nissan GTR to anyone I can assure you we never had one in stock!! Can you please make sure that you can doublecheck with which dealership you have bought the Nissan from and also please update you feedback accordingly

Rated 5 out of 5 stars

I needed a new landrover after mine was…

I needed a new landrover after mine was written off in an accident Prestigio cars were excellent and very helpful. Car was good value and arrived with keshif on time and excellent with explaining everything and was a quick delivery even though I was 100 miles away. Delivery was free which was even better. Any questions I had were answered quickly

23 April 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi, we are happy to hear that you got exactly what you wanted out of your car buying experience and we wish you a lot of safe miles in your new Land Rover free lander

Rated 5 out of 5 stars

We would like to thank Ian for all his…

We would like to thank Ian for all his help with the test drive and the paperwork for the purchase of the car we purchased. We found all the staff were helpful, polite and professional when we were on site.

21 April 2026
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Stephen, thank you for taking the time out to leave this wonderful feedback on behalf of all of us. Have a great day.

Rated 5 out of 5 stars

I visited the site with a rough idea of…

I visited the site with a rough idea of what i was looking for, Spoke to a gentleman named Ian and he guided me through the selection they have. After about 40 mins i decided on a car and drove away same day! Ian was fantastic, very knowledgeable and very easy going. Great service, great vehicle AAA***

12 April 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi Graham, thank you for your wonderful review. We are delighted to hear that you had a post of experience at the prestigio. We truly value your loyalty.

Rated 5 out of 5 stars

Kashif is a fantastic delivery driver…

Kashif is a fantastic delivery driver turned up earlier than expected after delivering to South Wales over 3&1/2 hours away, also very helpful on the day of delivery highly recommend this driver

11 April 2026
Unprompted review
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Reply from Prestigio Cars Ltd

Hi Ashley, thank you for your fantastic review and five star rating. We will pass your remarks to our whole whole team, especially transport team!!!

Rated 1 out of 5 stars

This has been Extremely unprofessional – avoid at all costsone of the worst…

This has been one of the worst experiences I’ve ever had with a company. I purchased a car on Wednesday and took out a finance loan for it. I was then told to wait a few days for delivery.

I waited an entire week and received nothing.

During that time, I contacted the company every single day and was repeatedly reassured that everything was fine and that the car was reserved for me. Today, I found out that the car had been sold to someone else without my knowledge or consent.

This is completely unacceptable and highly unprofessional. I have now been left in a very difficult situation, having to deal with cancelling the finance agreement and undoing all the paperwork I had already signed.

The lack of communication, responsibility, and basic respect for customers is shocking. This situation has caused me unnecessary stress and wasted a huge amount of my time.

I strongly advise others to stay away from this company.

7 April 2026
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi, we are sorry to hear you were unhappy with your experience and you would like to take this opportunity to explain our point of view putting a deposit with a third-party like Autotrader does not guarantee that the vehicle will be reserved for yourself. We recommend our all our customers to reserve a vehicle directly with us.

Rated 1 out of 5 stars

BADDD>>>>

They sold a car if that my wife had a loan for. We contacted them daily, lied, and said the car was ready, only to sell it to someone else six days later. I wouldn't recommend them to anyone...

7 April 2026
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Ivy, I’m sorry to hear you were unhappy with your experience. We would like to take this opportunity to explain our point of view to avoid experience like yourself, we always recommend to put on holding deposit with ourselves.

Rated 5 out of 5 stars

Amazing team

Amazing team, I struggled searching for a new car until I came across prestigio cars.. the most hassle free online purchase ever .. my car was 10miles out of the free delivery zone but I wasn’t charged and car came with no issues … looking forward to do more business with you … thank you very much

3 April 2026
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Hi Nana, thank you for taking the time to leave us this wonderful feedback. We will pass this on to our whole team on behalf of all of us have a great day.

Rated 5 out of 5 stars

Experience was very quick and…

Experience was very quick and efficient, driver delivered car on time and was very good.
Please
d

24 March 2026
Unprompted review
Prestigio Cars Ltd logo

Reply from Prestigio Cars Ltd

Thank you for taking the time to leave us this wonderful feedback. We will pass this on to our whole team.

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