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Prestigetan Reviews 12

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TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

12 reviews

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Rated 1 out of 5 stars

Avoid - Possible scam

Placed an order on 16 January and deposited money into account as it was the only option. Did not receive any email confirmation.

Sent emails and filled in contact us enquiry forma online.

After 2 weeks there has been no response.

Think this company is a scam and lost my money

Avoid

16 January 2026
Unprompted review
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Reply from Prestigetan

Hi Andrew,

It looks like this review has been left on the wrong company.

We do not accept bank transfers as a payment method, and we have had no orders matching the details you’ve described. Unfortunately, there is a known scam company operating separately that requests bank deposits, which may be who you interacted with.

We’re very sorry this has happened to you, but it was not through our business. We’d kindly ask that you double check the company domain and remove or update this review accordingly so it reflects the correct organisation. Our domains all link to the one website: prestigetan.com

If you’re unsure who you paid, your bank may be able to assist you in tracing the recipient.

Thank you for understanding and feel free to email our support team for further assistance: help@prestigetans.com

Rated 3 out of 5 stars

Great product. Service improving.

Product is great. Service is not. I loved the product - been using it since it was under Permatan branding. But in the buy one get one free promotion I purchased two and only received one. I attempted to contact the company multiple times (via website inquiry form and emailed them directly) with no response. Hesitant to purchase from them again now

UPDATE: they were quick to contact me after posting my review and offer a generous discount for future purchases and committed to sending me three nasal sprays. Will update again if/when I receive them.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Seriously works so well

Seriously works so well. I bought the nasal spray and have been using it for a month now and I am quite tanned. I was skeptical about a nasal spray that makes you tanned but it works!

31 May 2025
Unprompted review
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Reply from Prestigetan

Hi Miguel,

So glad that our tanning nasal spray worked well for you! People do tend to be skeptical until they try it. Thank you for your review.

Rated 5 out of 5 stars

I went from a skin type 1 to type 3

Honestly I thought this nasal spray would not work... I was wrong it worked so good! I went from a skin type 1 to a skin type 3 so quickly. Fast shipping as well

16 June 2025
Unprompted review
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Reply from Prestigetan

That’s incredible!
So glad to hear the nasal spray exceeded your expectations and that shipping was fast too. Thanks for trusting us and sharing your results — enjoy the glow! 🌞

– Prestige Tans Team

Rated 1 out of 5 stars

Not sure if company is legit

Not sure if company is legit.
I received an email in oct-24 saying the company I usually purchase from “Permatan” has switched to being called prestige tans.

So I ended up ordering from prestige tans and had a full on reaction to their nasal spray (it was not the same formula)
Now permatan is up and running again and I questioned them and they’ve said prestige tan is not them at all and they’re pursuing this issue..

So yeah idk what’s going on.

12 June 2025
Unprompted review
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Reply from Prestigetan

We officially rebranded from Permatan to Prestige Tans in 2024, and you can verify this via our owned socials and our original domain Permatan.co, which now redirects to Prestige Tans.

The only change we’ve made is increasing the formula strength slightly based on customer feedback — everything else remains the same.

We’re aware of two fake Permatan websites trying to impersonate us — one of which we've already had removed from Google. If you have questions or need support, we’re happy to help.

Rated 1 out of 5 stars

Poor Company Service!

I, as well, decided to try their tanning spray using their closing out sale (Buy 1, get 1). I purchased 2 of these pkgs (should be receiving 4 bottles) on January 30, 2025 only to find they sent ONE! I did reach out to the company 3 times looking for a solution, and received one generic response with “please send us more information”. I did send them more information and got tired of waiting (as it is a costly product), so contacted my credit card company. I launched a dispute and just received word that I won, and was refunded for half the amount. Please note: this is not a complaint about the product itself, this is a complaint about the company, or lack there of. Too bad they won’t fix these issues.
UPDATE: After leaving my review, Prestige Tans reached out to me to rectify the problem - we discovered there was a technical issue with their email system which is why they didn’t respond nor receive my last email. They offered to send some of their product for free to make up for the missing ones in my original order. So glad they took care of me after all, and very satisfied with the outcome.

29 January 2025
Unprompted review
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Reply from Prestigetan

Hi Rhonda,

Thank you for your review and for sharing your experience.

We’re genuinely sorry for the frustration this situation caused — we completely understand how disappointing it must have been not to receive the full order.

We do want to clarify that we responded to your original email on February 20th, asking for a bit more detail so we could investigate and make things right. Unfortunately, we didn’t receive a reply to that message, which is likely why things stalled from there.

After seeing your review, we immediately reached out again and offered to send 5 full-sized products completely free of charge, well above the original value, to resolve this properly.

That offer still stands, and we’d love the chance to make it right — just reply to our emails let us know your current shipping address and we’ll send the package out right away.

Thanks again for your patience, and we’re truly sorry this wasn’t sorted out sooner.

Warm regards,
Prestige Tans Team

Rated 4 out of 5 stars

Update - I ordered the 1+1 during their "Closing…

Update! After posting the experience, the team reached out and resolved the issue. The product does work, even for a fair skinned girl like myself. I tan much faster and don't burn as easily. So happy to receive more of the nasal spray.

I ordered the 1+1 during their "Closing sale" but only received 1 bottle in my package. Have emailed them multiple times now, only got 1 response. Nothing after and also no solution. Nobody seems to feel the need to pick this up, and from what I read in the other reviews, I am not the only one with the same issue. Very disappointed at the way I am being treated. This is not a cheap product so I am truly hoping for a solution.

10 March 2025
Unprompted review
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Reply from Prestigetan

Hi Reinike,

We're truly sorry for the issue with your order and any frustration it caused. We want to make this right for you.

We’ve now processed and shipped 2x Prestige Tans Nasal Sprays to you, and you’ll receive tracking details shortly. Additionally, as an apology for the inconvenience, we’re providing you with a lifetime 30% discount—this discount has been sent via email to your inbox.

For some reason, we couldn’t locate a response from when we initially reached out to check for any concerns, but please know that we take these matters seriously and appreciate your patience. If there’s anything else we can do, don’t hesitate to reach out.

Best,
Prestige Tans Support

Rated 1 out of 5 stars

Literally so sick

Literally so sick. You feel like you have the worst flu ever for days after you spray this in your nose even ONCE. It’s is the worst feeling in the world. Whatever this is it is not Melanotan II, it is poison.

22 November 2024
Unprompted review
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Reply from Prestigetan

Hi Michelle,

Thank you for reaching out and sharing your experience. We're truly sorry to hear about how you felt after using our product.

We want to reassure you that this is not a typical reaction, and no other customers have reported similar symptoms. Our sprays are made with high-quality ingredients and are carefully formulated to meet safety standards.

If you’d like, we’re happy to discuss this further or assist in any way we can. Please don’t hesitate to get in touch directly at help@prestigetans.com

Kind regards,
Prestige Tans

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Prestige Tans Tanning Nasal is useless

Don't use this product totally waste of time. I didn't recommend you.

20 October 2024
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Reply from Prestigetan

Hi, the details you provided to "verify" the purchase don't match up with any records of purchase or verified customer experiences. I encourage you to try our product first before leaving a review.

Rated 5 out of 5 stars

I was skeptical about trying a nasal…

I was skeptical about trying a nasal tanning spray, but Prestige Tans made it easy! The results were impressive, and my tan looked natural without the usual orange tint. It dried quickly, allowing me to go about my day without waiting. I feel more confident in my skin and appreciate that it's a safer option too

6 November 2024
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Reply from Prestigetan

We're so glad to hear that your skepticism was overcome by the effectiveness of Prestige Tans. We're also happy that you feel more confident in your skin and appreciate the safer alternative to traditional tanning. Thanks for sharing your experience, and if you ever need more guidance or tips, don’t hesitate to reach out!

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