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3.0

Average

TrustScore 3 out of 5

81 reviews

5-star
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1-star

Replied to 47% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Honestly don’t recommend

Totally disappointed, not even 2 hours in and half of my nails are starting to fall/unstick, one already has fallen off and i have put it back on. Delivery was ok, everything came well packaged, although one of the sets I bought the hearts on several nails were like slightly “scratched” off. I am not only disappointed by the nails, but also by me for spending 45€ on this just because they looked good on the website.
Also, and this might be something that they say on the website and o might have just overlooked it, but they could say how long the nails are, like i thought the ones i have right now would be like between small and medium but they are longer than i expected and it’s quite difficult to do stuff with them on, even writing this review is taking so long to write because I keep mis-clicking snd writing mistakes.

22 October 2025
Unprompted review
Pressie Nails logo

Reply from Pressie Nails

Hi,
I’m really sorry this was your experience — especially having nails lifting in under 2 hours. That’s absolutely not what we want, and I understand why you’d feel disappointed after spending €45.

A few things we can do right away to fix this for you:

Durability issue: if you can email us your order number + a quick photo/video of the application (and which adhesive you used: tabs or glue), we’ll troubleshoot with you and offer a solution (replacement or refund, depending on the case).

Scratched hearts: that’s not normal — please send a photo and we’ll replace that set as well.

Length info: thank you for the feedback. We’re currently improving our product pages so the length is clearer (with a short/medium/long indicator + measurements), because you’re right: it should be obvious before buying.

We’d really like the chance to make this right — please contact our support and we’ll take care of you quickly.
Pressie Nails 💛

Rated 1 out of 5 stars

I got scammed my second time ordering

I got scammed my second time ordering. I placed an order 6th august 2025. The site said the order was delivered the 19th august, yet I never received the package. I tried contacting their customer service email and instagram multiple times, I was completely ignored and ghosted. No replies at all.

I’m very disappointed as the first order went well. You can’t just ignore your customers the moment something goes wrong, it’s very unprofessional.

I highly don’t recommend buying from here.

I hope this message will finally make them stop ignoring me 😒

6 August 2025
Unprompted review
Pressie Nails logo

Reply from Pressie Nails

Hi,
I’m truly sorry you’ve had this experience — and I completely understand why you feel this way. If you didn’t receive your parcel and you’ve had no reply, that’s not acceptable.

We have tried to email you already 3 times but we do not have any feedback from you, so to fix this immediately, please send us (here in reply or by email) your order number + the email used at checkout. We will check the tracking details and carrier status the same day.

If the carrier marked it as delivered but you didn’t receive it, we will open a delivery investigation and offer a solution (replacement shipment or refund, depending on the outcome and delivery proof).

If you were missed by our support, I sincerely apologize — we’re a small team and it sometimes happens during peak periods, but you should never be left without any response.

We want to make this right and we won’t ignore you — please come back to us with your order info and we’ll handle it.
Pressie Nails Team

Rated 1 out of 5 stars

Fraud

I haven’t received my nails while it says they have been delivered.

I have tried to contact them several times and i don’t get any response

10 April 2025
Unprompted review
Pressie Nails logo

Reply from Pressie Nails

I’m really sorry about this. If tracking shows “delivered” but you didn’t receive your order — and you got no response — that’s not acceptable.

To resolve this immediately, we can offer either a full refund or a free reshipment (your choice).
Please email us at contact@pressienails.com with your order number and confirm whether you prefer refund or reshipment (and your current shipping address if reshipping).

We’ll prioritize your case and confirm the resolution as soon as it’s processed.
— Sanaa, Pressie Nails

Rated 2 out of 5 stars

Never receivers my order

I made a pretty big order earlier this year and I NEVER received it. I sent several emails to customer service and never got an answer, instead only receiving publicity emails. So no, I’m not too happy about loosing 60.- down the drain.

4 January 2025
Unprompted review
Pressie Nails logo

Reply from Pressie Nails

Hi,
I’m truly sorry — not receiving a €60 order and getting no reply is not acceptable.

Please email us at contact@pressienails.com
with your order number and the email used at checkout. We’ll investigate immediately and resolve it with you (replacement or full refund if the parcel is confirmed lost / not received).

Kim & Maddie from Pressie Nails 💅✨

Rated 4 out of 5 stars

Good packaging and products* exactly as pictured

The delivery process was a bit long or rather I thought so because I wasn’t getting updated on if and when the package had been shipped, if it was in transit, if it would be delivered to my house soon (although the fault probably lies elsewhere and not on the boutique).
Regardless, the items arrived well packaged (there were three complete sets of nails utensils because I ordered three set of nails but a single one would have been more than enough) and the actual nails were pristine and identical to their photos.
In total, I have purchased 4 set of nails at two different times from this store and never got disappointed so I heartily recommend it.

4 September 2024
Pressie Nails logo

Reply from Pressie Nails

thank you so much! <33 it's true that lately we do take some time to deliver because of the high demands, our team is growing & we do our best to deliver the best nails kits for you! <3

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