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Prepaid2Cash Reviews 1,122

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TrustScore 4 out of 5

4.0

Alternative Financial Service
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the user-friendly nature of the app and the overall service, finding it easy to navigate and connect to their bank accounts. Many people appreciate the quick and simple process for converting prepaid cards into cash, often highlighting the efficiency and reliability of the service. However, some people mentioned issues with payment processing, including higher-than-expected fees and delays in receiving funds. There were also occasional frustrations with the app's camera feature for card capture and the identity verification process, which some found excessive or not user-friendly.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues such as hidden... See more

User experience

People report positive experiences with the user experience. Many customers find the app user-friendly, easy... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its user-friendliness, ease of use, and... See more

Service

Consumers find service to be positive, with many expressing satisfaction and a willingness to use it again.... See more

Response time

Customers had ambiguous experiences with response times. Some reviewers praised the quick responses, with... See more

Based on these reviews

Rated 4 out of 5 stars

I was able to successfully transfers the balance of my virtual gift card to my bank account. The fee was a bit high, it was not a fast process, and identity verification was a bit excessive nor was i... See more

Rated 4 out of 5 stars

This is a great app I was registering and entered my checking account and didn't see the other options for immediate pay. It was a few minutes after 5pm so though the system said I would get it the n... See more

Rated 4 out of 5 stars

I like this idea for an app but the app doesn’t have a great camera capture feature- made me manually put it in. I changed backgrounds angles and tried multiple times to capture by app. One of my... See more

Rated 4 out of 5 stars

It was a very simple and quick process to get cash from my prepaid debit card. It sucks we live in a world where companies send prepaid cards instead of cash, it should be illegal. But at least P2C al... See more

Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

Written by the company

Instantly turn your prepaid & gift cards into cash! Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. Receive Most prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I can’t get the app to process my gift…

I can’t get the app to process my gift cards. It won’t allow me to verify my identity. It skips the page for drivers license verification and goes straight to denial of the transaction. And there is no customer service phone number to talk to some at.

18 August 2025
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Reply from Prepaid2Cash

Eric, thanks for your feedback. Please submit your inquiry to our support team at support@prepaid2cash.com and a team member will address your concerns. Thanks!

Rated 1 out of 5 stars

disabled account & zero help

My account has been disabled & nobody ever responds on helping me get it enabled- I’ve sent multiple emails & no response

11 August 2025
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Reply from Prepaid2Cash

Hi there! Thanks for your feedback. Please submit your concern to our support team at support@prepaid2cash.com and team member will address your concern. Thanks!

Rated 5 out of 5 stars

Don't Worry About P2C

For anyone worried about if P2C is legit, rest assured. I tried it for the first time and sold my $120 preloaded Master Card for $97.50 and that amount was deposited into my checking account 24 hours later. I'd give them 10 stars!

12 August 2025
Rated 3 out of 5 stars

Better Processing

Overall, the process to sell you gift cards was easy.
However, it did take a lot of back-and-forth emails to collect all the payments from the cards I sold your organization.

11 July 2025
Rated 5 out of 5 stars

First Time Was A Success

First time user, everything was fairly simple and easy to do. This gave me a great alternative to convert my gift cards, instead of relying upon others to help me. Despite the fee, it was worth it. I got my first card approved and deposited in a span of about 24 hours, which was a quick turnaround. I'd use it again, most definitely.

31 July 2025
Rated 5 out of 5 stars

USER FRIENDLY

The app is user-friendly. The Support Team contacts the consumer immediately if the is a question or problem with the transaction.

22 July 2025

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