Premiio Reviews 36

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always great service. Very rarely have any issues and if there is customer service get it fixed within minutes. Excellent channel choice literally hundreds and a huge selection of on demand movies and... See more

Rated 1 out of 5 stars

I bought a 2 year plan and after 4 days it would'nt work so I contacted customer service. Came back on for a little while and went off again. After numerous tries getting customer service, they asked... See more

Company replied

Rated 4 out of 5 stars

I have had Premiio for over 12 months, I am 2 months into my annual renewal and starting Sunday Morning I am getting a "Your status is expired" notice when I try to connect. Repeated contacts with p... See more

Rated 5 out of 5 stars

Very stable service with almost too many channels to choose from… the choice is insane. Also the billing is easy via Credit Card or PayPal, no need to trade Bitcoins (Hallelujah!!) The support also a... See more

Company replied

Company details

  1. Movie Streaming Service

Written by the company

The Best IP-TV Provider In The US.


Contact info

3.9

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

When it works it's ok

When it works, it works well usually 92% of the time and they usually have good picture quality compared to rivals.
It's never buffer free however, so don't believe anyone who claims that.
The trouble is customer service take ages to get back to you on whatsapp or email. On the rare occasion service has gone down i've had full days with nothing and no response until the next day. Currently my full sub has someone gone to a free trial for no reason and CS has not responded in 2 days. I'm probably going to leave whem my sub is up. The service at Stream Q is much better i have to say.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service. Very rarely have any issues and if there is customer service get it fixed within minutes. Excellent channel choice literally hundreds and a huge selection of on demand movies and tv series’s with all the latest stuff. Couldn’t recommend highly enough

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Myself and other family members have…

Myself and other family members have had great service, have had the service for around 6 months and no issues at all. Customer service is always quick and helpful. Would recommend!!

4 March 2026
Unprompted review
Premiio logo

Reply from Premiio

Thanks Shawn ! We always be in your service

Rated 4 out of 5 stars

Very good service

The most important thing is the curstermer service. They always reach out to whenever there is an issue which is seldom. The picture and sound is clean with no buffering.

3 March 2026
Unprompted review
Premiio logo

Reply from Premiio

Thanks Lyndon

Rated 1 out of 5 stars

I purchased a 12 month service on the…

I purchased a 12 month service on the grounds full refund if not satisfied in 7 days I’m on day 4 and not happy I have contacted them to ask for refund nothing back I have left numerous messages on wassap I can see them online but no response avoid this service

27 November 2025
Unprompted review
Premiio logo

Reply from Premiio

Hi Roger

Are you sure you are contacting the right number or the right service ?? because if someone asked us for a refund within 7 days we give it to them as long as there was a strong reason like the service is not working, or you didnt find what you looking for etc...

Rated 1 out of 5 stars

I bought a 2 year plan and after 4 days…

I bought a 2 year plan and after 4 days it would'nt work so I contacted customer service. Came back on for a little while and went off again. After numerous tries getting customer service, they asked about changing the server and the app. Since it was coming up on the 7 day money back guarantee I asked for a refund. Haven't heard from them since. I do not recommend this service.

5 November 2025
Unprompted review
Premiio logo

Reply from Premiio

if this is a real review from a real person, i'd say that we are very sorry if you really experienced that with us, im sure there has been a misunderstanding. Could you please send us a message on Whatsapp so we can fix this.

Rated 3 out of 5 stars

EPG stopped working consistently.…

I have used a number of services over the last decade and I find this one to be relatively good. My big issue is that the EPG no longer works consistently. I was told about a month ago that they were having issues with it and that it would soon be fixed....some days it works, some days it shows up for ten minutes, but most days it's simply not there and will not refresh. Having the guide is a really important part of any IPTV service and they need to sort this out! PS I also use another service and I have no issue with their EPG so it's a Premiio issue.....

20 October 2025
Unprompted review
Rated 4 out of 5 stars

Your status is expired

I have had Premiio for over 12 months, I am 2 months into my annual renewal and starting Sunday Morning I am getting a "Your status is expired" notice when I try to connect. Repeated contacts with premiio support is getting nowhere-asking me "could you please tell me whats the problem you have with your subscription". In July 2025 I purchased a 12 month renewal subscription with 2 additional months. I have been dealing with Rachid at Premiiosupport. They had major problems-loss of server and subscriptions. Fixed on 09/16/2025. Need to communicate better with subscribers.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Always out of service!

My husband asked for a refund first they said there was a fee, and the refund never came! 😞😞😞

8 March 2025
Unprompted review
Premiio logo

Reply from Premiio

Sorry but Thats a lie i dont know if you really subscribed to our service but we always give a refund but to those who have a logic reason

Rated 1 out of 5 stars

SCAM!

Signal is always out of service, never made it to run for 2 consecutive hours.
I asked them to get my money back on the 7th day of service, as described on the website, but they ignored me.

8 March 2025
Unprompted review
Premiio logo

Reply from Premiio

Marcelo you got your refund but you still gave a bad rating that wasnt a good thing to do

Rated 5 out of 5 stars

This is by far the best tv service I…

This is by far the best tv service I have ever used great price and great quality please no negative comments because this is a fantastic tv service

24 February 2025
Unprompted review
Premiio logo

Reply from Premiio

Thank You So Much Ben Always for your good support

Rated 5 out of 5 stars

Great service

Really good value for money, easy install and great customer service. App is really easy to use as well.

22 February 2025
Unprompted review
Premiio logo

Reply from Premiio

Thanks William for the good feedback means a lot

Rated 5 out of 5 stars

Great service

Great service. Streams work really well and good quality. Very fast support if any issues 🙏

23 February 2025
Unprompted review
Premiio logo

Reply from Premiio

Thanks Richard

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look