Premier Vehicle Group Ltd Reviews 

839
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable throughout the entire vehicle purchasing process. People note that representatives listen carefully to individual customer needs, offering honest advice and ensuring a completely pressure-free environment from start to finish. Some reviewers were happy with the seamless delivery and structured vehicle handover process. Consumers also strongly appreciate the thorough aftercare, regular status updates, and continuous communication provided by the team, making every single transaction feel personal, highly efficient, and completely and utterly stress-free for everyone involved.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and patient throughout the entire process.... See more

Service

Reviewers highlight positive aspects of service, frequently praising the personal touch, helpful staff, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly staff who... See more

User experience

Clients share positive opinions on user experience, highlighting how staff members make the process smooth,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that vehicles arrive punctually on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Service – Elliot Made It Easy! I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, a... See more

Rated 5 out of 5 stars

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than ha... See more

Rated 5 out of 5 stars

First time dealing with Premier, excellent experience from minute one. I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the... See more

Rated 5 out of 5 stars

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car a... See more


Company details

  1. Leasing Service

Written by the company

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contact info

4.9

Excellent

TrustScore 5 out of 5

839 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(839)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service from Start to Finish!

My experience with Premier has been faultless. This is the second time I’ve used them and I honestly can’t recommend them enough. Both times I’ve dealt with Millie, who is amazing at what she does! The whole process was straightforward from start to finish, and I’m really happy with both my car and the price I paid. Excellent service all round!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to end

Great experience from start to end!

I found these guys on LinkedIn last year and always see great reviews so thought I would reach out when the time was right.

They connected me directly to Millie who was brilliant throughout the whole process. She made everything stress free, easy and helped me find the best car to fit my budget.

Would highly recommend dealing with these guys and especially Millie!

Lastly, Charlotte was great with helping arrange all the paperwork and delivery of the vehicle.

Seamless!!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!!!!!

Millie and Charlotte both went above and beyond for us. They made a complicated process extremely simple and easy for us. No doubt it wasn’t the same for them but they were genuinely amazing and I couldn’t recommend them enough. Will be getting all my future vehicles through premier vehicle group, especially Millie and Charlotte

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently took delivery of my new…

I recently took delivery of my new Range Rover Defender, and the entire experience was outstanding from start to finish. The customer service was truly exceptional throughout the process. Every member of the team was professional, knowledgeable, and incredibly helpful, making everything smooth and stress-free. A special mention to Charlotte!

Communication was excellent at every stage, and they kept me fully informed right up to delivery day. When I collected the vehicle, everything was presented perfectly and explained in detail, which made the handover feel really special.

The new Defender is fantastic, and I couldn’t be happier with both the car and the level of service I received. I would highly recommend them to anyone looking for a premium buying experience.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service Jonny Charlotte 👏

I had a delightful conversation with Jonny today. He was incredibly helpful and managed to source an excellent car for me. His dedication and expertise were truly impressive. I am very grateful for his assistance and look forward to working with him again in the future. Jonny and Charlotte thank you so much for your excellent service!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Outstanding Service – Elliot Made It Easy!
I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, and genuinely committed to making sure I got the best deal that suited both my needs and my budget.
What really stood out was how patient and approachable he was throughout the entire process. He explained every step clearly, answered all my questions (no matter how small), and never once made me feel pressured or rushed. It felt like I was working with a trusted friend rather than a salesperson.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

I recently bought a car from this company and honestly couldn’t be happier with the experience. From start to finish everything was quick, efficient, and handled professionally. The team were incredibly helpful throughout the whole process, making everything smooth and stress free.

What really stood out was that their support didn’t stop once I drove away, they continued to help with things after I got the car, which shows they genuinely care about their customers. I want to personally thank Millie and Charlotte for all their support.

Fantastic service, great communication, and an all-round brilliant company to deal with. I would highly recommend them to anyone looking to buy a car!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Premier vehicle group are an amazing…

Premier vehicle group are an amazing car dealer they don’t try and sell you any Car they work with you Find the best car for you, there staff are friendly very helpful and among the best dealers I’ve ever dealt with with my business and personal Cars , they find the best finance deal for you, not the one that’s best for them like some dealers , I highly recommend anybody to use Premier vehicle group Ltd an experience that will make you want to come back for more vehicles , you cannot beat a quality business, they also use the best transport company to deliver my vehicle that I’ve ever had before , very helpful very kind very polite treated my car like it was their own.
One of the best experience I’ve had purchasing a car and the car is amazing, thank you very much to all the staff for your help, it felt like I was dealing with family 😁

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with this car leasing company from start to finish. The whole process was quick, straightforward, and hassle-free, which made everything so much easier than expected.

The team were extremely informative and guided me through each step clearly, answering any questions I had along the way. Their customer service was excellent—friendly, responsive, and genuinely helpful throughout.

I’d definitely recommend them to anyone looking for a smooth and reliable leasing experience.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Seamless from start to finish

Have now had 4 business vehicles from Premier and can’t recommend them highly enough. Elliot is so easy to deal with and is always able to understand what we need. Cars all delivered on time and in immaculate condition and Charlotte is fab at keeping us up to date with the orders. A seamless experience end to end and just one less thing to deal with as a business owner which makes all the difference.

18 March 2026
Unprompted review

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