Ease of purchase, speed of delivery and safe arrival, all fantastic. Then we waited for our kitchen painters to complete their job & finally, yesterday we were able to attach our fabulous splash back... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very pleasing transaction. The splashback we ordered came quite quickly after confirmation that the glass had been cut to size. The supplied adhesive is very easy to use. I would definitely recomme... See more
We ordered a shutterstock acrylic splashback for the kitchen. Item arrived in 2 days, well packaged and came with very good rated adhesive. Fitted same day and very happy with the product. Image was a... See more
Company replied
We had no idea what to expect, the person who took our order was really helpful I was pleasantly surprised with the price, and though it was a small order I felt valued. When we collected it all was... See more
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Company details
Written by the company
Premier Range is ranked the number 1 supplier of Glass Splashbacks, Glass Radiator Covers, wall art, place mats and much more by Trust Pilot. You can't buy our products anywhere else as they are all designed and produced in our own dedicated factories. We work hard to make our products fit the lifestyle you lead, paying close attention to functionality, ease of use and style whilst ensuring that they remain very affordable. We pride ourselves on our fast service, quality merchandise and the highest standard of customer service.
Contact info
Crow Carr Ings Mill, Vale St, OL14 5HG, Todmorden, United Kingdom
- 01706839253
- info@premierrange.co.uk
- premierrange.co.uk
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Premier Range
Good Morning,
Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.
Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!
Many Thanks
Matt @ Premier Range
Reply from Premier Range
Good Morning,
Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.
We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!
Many Thanks
Matt @ Premier Range
Fantastic quality
Fantastic quality. Speedy delivery. Good quality packaging so no damage to product.
25 January 2026
Reply from Premier Range
Good Morning,
Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.
At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!
Many Thanks
Matt @ Premier Range
Bought hob back and covers they are…
Bought hob back and covers they are fabulous- would recommend highly. Family have also bought from here following our recommendation and live the products
26 January 2026
Reply from Premier Range
Good Morning,
Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.
Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!
Many Thanks
Matt @ Premier Range
Great service and product
Great staff and product. Wanted to buy a glass splashback but was confused with measurements and custom picture selection. I phoned a couple of times, the stsff were polite, friendly and knowledgeable. They guided me very well. I ordered the item and I'm very pleased with how it turned out.
25 January 2026
Reply from Premier Range
Good Morning,
Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.
Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.
We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.
Many Thanks
Matt @ Premier Range
The people who run this company are…
The people who run this company are excellent people too deal with but more than that the products are absolutely amazing 🤩. Great service Great delivery and the best prices are always the best.
25 January 2026
Reply from Premier Range
Good Morning,
Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.
Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!
Many Thanks
Matt @ Premier Range
Kitchen Update
Lovely product, my splash back looks spectacular.
Thank you to artist for 'matching' my panels, it gets lots of WOWs from everyone.
Product was easy to fix on wall with sealant, but I would have liked more guidance on how much sealant I needed, as I bought far too much:-)
24 January 2026
Reply from Premier Range
Good Morning,
Thanks for choosing Premier Range for your Splashback needs. We believe that every review, whether good or bad, helps us improve our customer service.
At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!
Many Thanks
Matt @ Premier Ra
Great range of products
Great range of products. Really good that you can upload photos to preview the splash back in situ. Easy to order and kept up to date about order being made and quick delivery. Second time I've used this company and would 100% recommend.
25 January 2026
Reply from Premier Range
Good Morning,
Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.
We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!
Many Thanks
Matt @ Premier Range
Easy to order with regular updates on…
Easy to order with regular updates on where they were at with the order. Good quality glass splashback, easy to fit. Very pleased with the end product
24 January 2026
Reply from Premier Range
Good Morning,
Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.
At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!
Many Thanks
Matt @ Premier Range
Fantastic printed splashback…
What a fantastic printed splashback Premier Range supplied. Clear instructions on the website regarding the ordering side of things.
Tracking of the order through manufacturing was good. The splashback arrived a little earlier than initially expected as well. Clear instructions were provided. Our old splashback was screwed into place, but this time we opted for Premier Range's Rapid Adhesive and it was excellent.
It's always a worry when you've measured for a splashback and in our case we needed it to fit a space with the recommended 2mm gap around 4 sides. The sizing was perfect.
Our friends and relatives love the splashback as we do.
Many thanks Premier Range
24 January 2026
Reply from Premier Range
Good Morning,
Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.
Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!
Many Thanks
Matt @ Premier Range
We love it
We love it
It was so easy to order and came on time Everyone asks where we got our splashback from
23 January 2026
Reply from Premier Range
Good Morning,
Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.
Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.
We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.
Many Thanks
Matt @ Premier Range
We visited the showroom for advice on…
We visited the showroom for advice on measuring etc the guys were very helpful and knowledgeable on return home we still had to contact by phone before ordering again nothing was too much trouble. Ordered Thursday evening splash back was delivered Monday morning a great service and a great product
15 January 2026
Unprompted review
Reply from Premier Range
Good Morning,
Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.
Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!
Many Thanks
Matt @ Premier Range
Amazing staff.
The staff on the phone made it a pleasure. So very helpful kind and advise was so great and reassuring. I have ordered from them previously for my mother too. Exactly the same great service. The products have been perfect!
Just what we wanted. So very happy and will definatley use them again.
22 January 2026
Reply from Premier Range
Good Morning,
Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.
We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!
Many Thanks
Matt @ Premier Range
Reply from Premier Range
Good Morning,
Thanks for choosing Premier Range for your Splashback needs and for leaving such a fantastic review! We believe that every review, whether good or bad, helps us improve our customer service.
At Premier Range, your satisfaction is what drives us, and your positive feedback motivates us to keep up the good work. We appreciate your support and can't wait to serve you again soon. Don't forget to recommend us to others!
Many Thanks
Matt @ Premier Range
Good colours and good service
Very good service. Colour exactly what I wanted. Ordering very easy. Delivery very good and helpful.
21 December 2025
Reply from Premier Range
Good Morning,
Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.
We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!
Many Thanks
Matt @ Premier Range
Reading all reviews i thought of…
Reading all reviews i thought of ordering kitchen splashback from them. We ordered Silver mirror finish splashback but they sent just a plain black finish morror.color is not at aall matching with website images.Its actually a mirror which one will use in bathroom or hallway. Not at all looking like a splashback. And when we initiated a return they simply refused to accept return. Not even option for exchange offers. Please note they do not hve any RETURN policies. Waste of my money
31 December 2025
Unprompted review
Reply from Premier Range
Good day Rashmi,
I can see this review is related to the order that your partner(?) has already left a 1 star review for.
Im really sorry you are unhappy with the outcome. To reiterate the comments made to the other person that left the review please see my reply;
The product ordered was listed on our website as “Acrylic Mirror Splashback – Silver.”
In the glazing and mirror industry, “silver mirror” refers to the standard, traditional mirror finish — the same appearance used in most household mirrors. This is the exact product that was manufactured and supplied.
We also offer alternative finishes such as grey, bronze and copper, which are clearly labelled and sold as separate products on our website.
Your order was manufactured to your exact custom dimensions, making it a bespoke item. As clearly stated on our website at checkout, bespoke and made-to-measure products are excluded from our change-of-mind returns policy, as they cannot be resold.
For this reason, and because the product supplied matches the description ordered, we were regrettably unable to offer a return or refund.
We truly do value every customer and we are always happy to help clarify any product details before manufacture to ensure the right product is selected.
I wish you and your family a very happy New Year.
Kind regards,
Jason Sanderson
General Manager
Premier Range
Excellent product at a competitive price
9 December 2025
Reply from Premier Range
Good Afternoon,
What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.
At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!
All the best,
Matt @ Premier Range
Sells Mirror in Name of Splashbacks
Ordered the kitchen wall panels from here and they delivered mirrors. I reached out to Mark, Lewis in their team and they refused to take the return and refund the £200. Their product website shows different picture and product description is different, Which one to belive ? Beaware of the their RMA process, it does not help. Really disappointing to waste money on such firm.
29 December 2025
Unprompted review
Reply from Premier Range
Hi Abhijeet,
Thank you for taking the time to leave your feedback and for speaking with me directly while I investigated this matter for you.
I appreciate that this situation has been frustrating, and I would like to clarify a few important points for both yourself and future customers reading this review.
The product ordered was listed on our website as “Acrylic Mirror Splashback – Silver.”
In the glazing and mirror industry, “silver mirror” refers to the standard, traditional mirror finish — the same appearance used in most household mirrors. This is the exact product that was manufactured and supplied.
We also offer alternative finishes such as grey, bronze and copper, which are clearly labelled and sold as separate products on our website.
Your order was manufactured to your exact custom dimensions, making it a bespoke item. As clearly stated on our website at checkout, bespoke and made-to-measure products are excluded from our change-of-mind returns policy, as they cannot be resold.
For this reason, and because the product supplied matches the description ordered, we were regrettably unable to offer a return or refund.
We truly do value every customer and we are always happy to help clarify any product details before manufacture to ensure the right product is selected.
I wish you and your family a very happy New Year.
Kind regards,
Jason Sanderson
General Manager
Premier Range
Backsplash
Great company 10 out of 10 informed us and updated us all the way thru will use again plus the mrs is well happy with the backsplash
29 December 2025
Reply from Premier Range
Good Afternoon,
Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.
We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!
Many Thanks
Matt @ Premier Range
Reply from Premier Range
Good Afternoon,
Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.
Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
Matt @ Premier Range
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