Premier Global  Reviews 

1,017
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I previously gained my Level 2 Fitness Trainer and Level 3 Personal Trainer qualifications with Premier Global. Throughout the process, they provided quick responses to my questions and even t... See more

Company replied

Rated 5 out of 5 stars

Amazing course highly recommend, particularly due to my tutor Suhail, who went above and beyond to help me out. I moved abroad for work mid way through my course so I was a difficult student to say th... See more

Company replied

Rated 5 out of 5 stars

I’ve just enrolled on the PT course. Terrell is absolutely fantastic, he’s friendly, has so much patience, he literally explained everything to me, making sure I understood everything. Terrell cert... See more

Company replied

Rated 5 out of 5 stars

Considering covid has been taking over recent times this fine company still had, the time and effort to put into their online courses. It was simple to follow and easy to get access to help from th... See more

Company replied

Company details

  1. Personal Trainer
  2. Career and Education Provider
  3. Fitness and Nutrition Service
  4. Fitness class
  5. Gym
  6. Nutritionist

Written by the company

The Premier Global brand, one of the worlds most trusted names in fitness education, is now owned by Study Active Limited. This transaction was effective from March 2024. The Premier Global brand, now backed by Study Active's leading educational products, paves the way for a new era in personal trainer qualification delivery. The previous company that was registered as Premier Global Ltd ceased trading in December 2022 and the Premier Global name was acquired by Study Active Limited in March 2024. As new owners of the Premier Global brand, we will aim to proactively respond to and help any previous Premier Global customer that approaches us for advice and guidance - but please note we are not the same company so do not hold any student records or payments from anyone who may of enrolled with Premier Global before March 2024. As we are not the same team, personnel or company, it should be noted that any reviews submitted before March 2024 are not reflective of the new owners and such experiences are not something we can take any responsibility for - though we will always do our best to help and support with advice and guidance. Moving forward we look forward to continuing the excellent educational reputation that has long been associated with the Premier Global brand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

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(1,017)

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Rated 5 out of 5 stars

Today I had a query about my…

Today I had a query about my specialization courses and once again resolved with the advice given by fantastic team members of student support at Premief Global NASM
this morning.

Once again thank you Ross Bartup which resolved my queries efficiently!!!😊

26 October 2022
Unprompted review
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Reply from Premier Global

Thank you for writing this review about your previous experience with Premier Global. We are glad to read of your positive experience.

Kind Regards
Premier Global

Rated 1 out of 5 stars

Very disappointed

Very disappointed

I have finished my course in July, I paid for it obviously , I called to the company to get my physical certificate, I texted the company several times but I still didn’t get it as I’m not getting any response from the company.

I’ve been contacted company three times already, two times they asked me my home adress but after providing my home adress they start to ignore me, what is absolutely unacceptable as I HAVE PAID for the course !

Very disappointing. Thankfully I didn’t take a huge course for big amount of money.

Avoid the company

24 October 2022
Unprompted review
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Reply from Premier Global

Dear Miroslava

Thank you for your review - I assume this is with regards to the old company Premier Global NASM who ceased trading in 2022.

We are the new owners of the Premier Global brand (however we have no connection with the previous company at all).

Whilst we do not hold any details, records or payment relating to you, as a gesture of goodwill we would be delighted to see if we can help retrieve your certificate from the awarding body.

Please can you email us with your preferred contact details via info@premierglobal.co.uk so we can look into this for you.

Kind regards

Premier Global

Rated 5 out of 5 stars

Thankyou Suhail

Really good course with helpful content and support throughout. My tutor Suhail was great, he always had my assignments marked quickly and I really enjoyed his webinars.

29 September 2022
Unprompted review
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Reply from Premier Global

We are pleased to read your positive review relating to a prior positive experience with Premier Global, many thanks for taking the time to write this.

Kind Regards
Premier Global

Rated 1 out of 5 stars

worst ever company I have ever dealt…

worst ever company I have ever dealt with. I was on a level 3 personal training course. I qualified and became out of work because DW sports closed and covid hit. I kept paying for my qualification, but my certificate wasn't issued till I paid the balance. if i missed a payment I got constant harassment and threatening emails. talking all about final demand in breach of contract and I finally paid them off as a qualified personal trainer without a certificate they gave me a letter saying I can use this till I paid my balance now that I'm all paid up covid has finished and now they won't issue my certificate i contacted Active IQ and they said they don't have me on file so now there is no evidence that they registered me as a student. I paid 1500 pounds for nothing. worst ever company best thing ever is them closing useless staff pretend to be nice, but they fob you off for another week saying they will phone me and get me my certificate. and now they are closing I don't think they care at all. Who can I complain to for either my money back or my certificate? If anyone else has the same problem please join in on this pursuit, many voices are better than one. Without that certificate i can't get to work and I'm sure other people are in the same boat. THIS IS ONGOING IM STILL PHONING THEM EVERY WEEK. ONE STAR IS TOO GOOD FOR THESE LOT

15 September 2022
Unprompted review
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Reply from Premier Global

Dear Paul

Thank you for your review - I assume this is with regards to the old company Premier Global NASM who ceassed trading in 2022. We are sorry to hear of your experience with this company.

We are the new custodians of the Premier Global brand (please note: we are the brand owners but have no links with the previous company who you studied with).

Whilst we hold no details and certainly no payment from you (due to us being a completey different company) - as a gesture of goodwill we would be delighted if we can see if we can try to help you retrieve your certificates from the awarding body.

Please can you email info@premierglobal.co.uk with your preferred contact deatils and we can arrange a chat.

Kind regards

Premier Global

Rated 1 out of 5 stars

Way Too Much Information

Firstly, the information for learning was all there, but the course was unbelievably dense and repetitive. I was expected to take in and memorise more than I did for my doctorate in a year! So, as someone working full time with a family, I took my time, only to be hit with this message that its closing down and taking my money. Now I'm not getting a response to my emails and the phone number is taken down. this a scam?

13 September 2022
Unprompted review
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Reply from Premier Global

Dear Jayci

Thank you for the review that I assume was about the old Premier Global NASM company who ceased trading in 2022. Sorry to hear of your experience with this company.

We are the new owners of the Premier Global brand (though a completely different company to who you studied with).

Whilst we dont hold any details or payment from you, as a gesture of goodwill we would love the opportunity to have a chat and see how we can help your career and development moving forwards.

Please can you email info@premierglobal.co.uk so we can scedule a chat?

Kind regards

Premier Global

Rated 5 out of 5 stars

Wayne Askin - Great Tutor!

Wayne Askin was an efficient, knowledgeable and supportive tutor for my L4 S&C Course.

Always responds the same day. Wants the best for you. Conducted regular support webinars so that you were clear on what to do.

Wayne Askin is passionate about S&C and this shows!

7 September 2022
Unprompted review
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Reply from Premier Global

We are glad to read your previous experience with Premier Global was a positive one. Congratulation on your achievements and we hope your career is going well.

Kind Regards
Premier Global

Rated 2 out of 5 stars

Disappointed

I’m trying to buy a course of £349.50 but when I do Enrol now the price goes back to £699. I’m trying to get in contact with someone since the last 7days but no one answer me. Probably this is the only way to be contacted by someone

31 August 2022
Unprompted review
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Reply from Premier Global

Dear Manuel

Thank you for your feedback about the old company Premier Global NASM which ceased trading in 2022. Sory to hear about your experience with this company.

We are the new owners of the Premier Global brand - though we have no connection whatsoever with the previous company who you studied with.

I was wondering if you got anywhere with choosing a Personal Trainer course? Please do feel free to visit our website premierglobal.co.uk to see our latest courses.

Please do feel free to email us on info@premierglobal.co.uk if we can be of any assistance in helping you further.

Kind regards

Premier Global

Rated 5 out of 5 stars

Great experience

Overall I had a great experience training with Premier Global. There was always support available whenever I needed it and customer service was excellent. Also, wonderful successful coaching service and lots of help from my tutor Suhail Faghih whom I highly recommend.
Thank you, Premier Global!!!

4 September 2022
Unprompted review
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Reply from Premier Global

It is fantastic to read this positive review about a prior experience with Premier Global. Thank you for the feedback.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Exellent!

Exellent!! It's a pity they are closing their services !

15 August 2022
Unprompted review
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Reply from Premier Global

Thank you for taking the time to write this review about a prior positive experience with Premier Global. We hope your career is going strong.

Kind Regards
Premier Global

Rated 1 out of 5 stars

The most unbelievable awful…

The most unbelievable awful unsupportive company who are like sharks when comes to payments

I fell pregnant and despite serious health complications that hounded me daily with calls and threats about continuing the course and paying

I was unfit to do the course medically due to graves and baby having heart issues

Never once was I offered support just stress and housing from them for money

28 July 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

Dear Hannah

Thank you for your review about the old company Premier Global NASM - who ceased trading in 2022. We are sorry to hear of your experience with this company.

We are the new custodians of the Premier Global brand - however please note we have no affiliation with the previous company who you studied with.

Whilst we hold no record, details or payment from you (due to being a completley different company), as a gesture of goodwill we would relish the chance to have a chat with you so we may be able to support you with your career and future development.

Please can you email us via info@premierglobal.co.uk so we can scedule a call?

Kind regards

Premier Global

Rated 5 out of 5 stars

Nikos Skevis is the Best Tutor, 🌟🌟🌟🌟🌟 stars , Amazing Customer Service.

From NASM administrator team very helpful. I’m so happy of my overall experience, especially to my tutor Nikos fantastic customer service, very supportive, helpful and quick response to any help I need of my course. I am glad I've learned and gained some new tips and ideas of all the live webinars. Very useful.

Overall experience I can definitely highly recommended the NASM company and to my Tutor Nikos Skevis.

Thank you so much Nikos and it was a pleasure to be part of NASM Personal Training Student.
Can’t wait to start my PT journey job and be able to enhance my career in the gym.

24 July 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

It is fantastic to read this review about your prior experience with Premier Global. Congratulation on your achievements and we hope your career is going well.

Kind Regards
Premier Global

Rated 1 out of 5 stars

Money stolen from me as company has closed

Paid £300 for course deposit, then the company closed. Emailed 20 times, phoned 20 times regarding a refund & not one person has got back to me. Incompetent company that has just stolen money from people.

30 June 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Curtis,

Thanks for leaving your feedback.

Due to the upcoming closure of our business, we are currently experiencing extremely high volumes of enquiries and a staff shortage.

If you have, however, contacted us via NASMCST@premierglobal.co.uk, we will get back to you as soon as possible.

In the meantime, we apologise for the inconvenience this has caused and we thank you for your patience.

Regards,

Premier Global

Rated 4 out of 5 stars

I have just finished my Level 2 & Level…

I have just finished my Level 2 & Level 3 Personal Training course so very happy! Overall I enjoyed how easy and interesting it was to follow online, its a shame that they are closing as I was looking forward to adding to my qualifications and will now have to look else where! But my tutor Jo & everyone that held the classes were really good!

28 June 2022
Unprompted review
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Reply from Premier Global

We are delighted to read your positive review relating to a prior positive experience with Premier Global, many thanks for taking the time to write this.

Kind Regards
Premier Global

Rated 5 out of 5 stars

I'm very satisfied with the course and…

I'm very satisfied with the course and the support that I'm getting. The company announced that they are closing down three weeks into my course, but offered the option to continue until completion or receiving a refund. Their course content is excellent and the tutors are very knowledgeable and professional, so I have chosen to finish my multi course package with them. My tutor Jo has been great all along.

24 June 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

We are pleased to read your previous experience with Premier Global was a positive one. Thank you for taking the time to write this great review.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Really great tutor support on the NASM…

Really great tutor support on the NASM L3 Personal trainer course. Fast replies and clear concise objectives to complete

21 June 2022
Unprompted review
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Reply from Premier Global

Thank you for taking time to write this nice review about your previous experience with Premier Global. We are glad you had a positive experience.

Kind Regards
Premier Global

Rated 1 out of 5 stars

I was really keen to join up

I was really keen to join up, however after multiple tries on the website, it kept telling me to contact the system administrator.
I had previously emailed to try and speak to an adviser but got no reply.
I tried to call the company and got no answer. I requested them call me through the website and got no answer.
Very bizarre, almost like they don’t need the business?!

2 June 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Gemma,

Thank you for leaving your feedback.

Unfortunately, we have been experiencing high volumes of enquiries and a staff shortage due to the upcoming closure of business.

We're very sorry for the inconvenience that this has caused you.

Regards,

Premier Global

Rated 5 out of 5 stars

I have had a great experience

I have had a great experience with Premier Global. I would recommend it to everyone that wants to become a PT. :)

31 May 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

It is fantastic to read this review about your prior experience with Premier Global. Congratulation on your achievements and we hope your career is going well.

Kind Regards
Premier Global

Rated 5 out of 5 stars

NASM Suhail Faghih

Just finished my part 2 Gym Instructor course and had the pleasure of having Suhail as my Tutor. His teaching process is clear and down to earth and this made online seminars much more interesting. Suhail also helped me extend my finishing date due to illness. Carrying on now with Suhail to get my part 3 Personal Instructor qualification.

23 May 2022
Unprompted review
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Reply from Premier Global

We appreciate you taking time to write such a positive review. We are glad to read your previous experience with Premier Global was a positive one.

Kind Regards
Premier Global

Rated 1 out of 5 stars

DO NOT USE

I signed up to do my level 3 pt got through the 1st 3 weeks to be told the company is closing down, I wasted 3 weeks of my life working my ass off for a qualification I'm now not convinced I'll get so I've had to enroll with another company and start from square 1 again waste of time 🤬🤬🤬

23 May 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Craig,

Thanks for leaving your feedback.

We’re very sorry for the inconvenience that the closure of our business has caused you.

Unfortunately, this is not something we were able to control, but we are committed to supporting all of our learners who are currently on course, so that they can finish their qualifications throughout the duration of our Teach-Out Service.

You should have received communication from us, regarding this service, and you can find more details on our website too.

Regards,

Premier Global

Rated 5 out of 5 stars

Recently purchased the Elite trainer…

Recently purchased the Elite trainer course and start studying in June. I’m so excited to start the course. After I enquired about studying with Premier Global I received a call from Terrell Who is one of their Personal Trainers. He answered all of my questions and gave me a lot of information which helped me choose the course which was right for me. Would definitely recommend Premier Global from my experience with them so far.

19 May 2022
Unprompted review
Premier Global  logo

Reply from Premier Global

We really appreciate your feedback. We are glad to read that you enjoyed your previous experience with Premier Global.

Kind Regards
Premier Global

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