Ticketek New Zealand Reviews 

Great seats great show. Parking fab next to the show location

The show was good but not quite what I expected. The promotional information did not entirely reflect the experience for me.

Quick and easy to search and purchase tickets.

I loved the music, the songs, the dancing, the storytelling and the humour! It was a lovely evening that had abit of everything.

Loved "& Juliet". It was high energy and very well delivered. The entire cast were brilliant!

Loved the Show. Easy to find our seats and quick to exit afterwards.
Only had cash for a drink as left our credit cards at home, so couldn't buy a drink which was disappointing. Appreciated the water though.
Could do with more loos.

Awesome show. Cast were fabulous singers and dancers. Set and set changes were outstanding

The performance was very impressive the singing, music and dancing was entertaining, totally enjoyed the night. The booking process was easy and the Theatre Staff were amazing.

It was a absolutely fantastic show.

Smooth experience all around. Enjoyed the show.

It was a top quality flowing show that kept the audience captivated throughout the night. We had great seats in the centre of Row G which was perfect.

Was easy to make the booking once I had an account

Great venue, excellent show

This was a fantastic afternoon at the theatre. The acting, singing and dancing was exceptional. It was a show that I would definitely recommend to others and go to again myself

Loved the singing, the passion, the energy, very engaging. Great stage sets, lighting. Good running time.
Booking easy on app, staff helpful

The online purchase was easy
Asked for best available though and got seats way back in the gallery. Moved closer to empty seats

I sent this to Ticketek on May 9, 2026, 2:17 PM GMT+10
"My partner booked tickets for this evening's game, for him, me and his father. His father fell badly today and my partner and his father are now in emergency waiting to be seen.
I am requesting a refund on his behalf, on compassionate grounds, as we are unable to attend the game due to a medical emergency. I am hoping that this may be processed in time to allow others to use our seats!"

On May 11, 2026, 8:18 AM GMT+10 they replied:
"Hi Anna!
Thanks so much for getting in touch with us!
We can only process if the account holder will reach out to us directly so we can assist with anything related to their account and tickets.
But since the event has already taken place, we’re unable to process any refunds for the tickets, as they were non-refundable according to the terms and conditions at the time of purchase.
Regards,
John
Customer Solutions"

Not a solution.

The show was simply a production of the highest quality that would not be out of place on the West End. The young boy playing Charlie nailed every moment in the spotlight and Bryn Monk was sensational as Wonka, with exquisite comic timing to accompany his note perfect singing. The ensemble cast never missed a step or beat while the graphics and set design was vibrant and engaged the audience. Fun for all ages with its pace, humour and musical excellence. In fact, one of the best stage musicals in the city in recent years and there have been many stellar shows in that time. Well done to all involved!

Great production, well performed. The orchestra was rather loud; their amplification could have been turned down as it was hard to hear the lyrics at times.

Easy process to get tickets ,keep them in the digital wallet and then scan them .very good experience.
Staff are always happy and helpful, location is gorgeous