Premier Home Pros Reviews 

1,372
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly professional, knowledgeable, and thorough in their work. Many people highlight the excellent service, noting the efficiency, carefulness, and cleanliness of the work performed. Reviewers frequently express satisfaction with the final results, often describing their new installations as beautiful and well-done. However, some customers also noted concerns regarding product quality, such as cheap finishes, mismatched samples, or issues like buckling floors and leaking showers. A few other people also felt that there were problems with job completion, including uninstalled moulding, non-functional showerheads, or delays in finishing the work.

What people talk about most

Staff

Consumers generally report positive experiences with the staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting professional, thorough, and kind installers... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the final result,... See more

Quality

Customers had ambiguous experiences with quality, with many expressing satisfaction with the workmanship,... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with some customers expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jay and his assistant were very thorough and careful while they worked. These two are excellent representatives of your company. They reacted very easily and calmly when something out of the ordinary... See more

Company replied

Rated 5 out of 5 stars

Premier Home Pros are truly professional. 2 teams worked hard to fully refit my family bathroom using excellent materials. They also installed new stone tiles on my kitchen floor. After each of these... See more

Company replied

Rated 5 out of 5 stars

We just bought a walk in tub shower combo today! Very excited as I have body pains. The representative David S. with Minnesota office is excellent, very personable. Kevin S. from the main office w... See more

Company replied

Rated 5 out of 5 stars

Chris is very passionate about his work! His work ethic is something rare these days! William and Chris worked very well together…both are very nice considerate and listened to concerns and explained... See more

Company replied


Company details

  1. Remodeler
  2. Bathroom Remodeler
  3. Flooring Contractor

Written by the company

Fast, affordable, and beautiful home renovations start here. Premier Home Pros specializes in bathroom remodeling and flooring designed to transform your home without long timelines or high costs. From walk-in showers and tub-to-shower conversions to durable luxury vinyl plank and tile flooring, our team delivers high-quality results with a smooth, hassle-free experience. Homeowners choose us for expert design guidance, premium materials, and professional installation backed by national service and support. We make it easy to upgrade your home for comfort, style, and long-term value—on your timeline and within your budget. 📍 Bathroom Remodeling 📍 Flooring Solutions 📍 Fast Turnarounds • Honest Pricing • Beautiful Results


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(1,372)

805 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful walk in tub

We had a walk in tub installed- the workers (Fidel, Walter & Ferdi) were very professional, courteous & polite. They cleaned up behind themselves and were very respectful of our property. The Manager called to insure we were pleased. The quality of their work is outstanding- I highly recommend this company.

12 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Fidel, Walter, and Ferdi took such great care of your home, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Quality of work ,how clean they work…

Quality of work ,how clean they work ,make sure to cover floors from the main entrance to the bathroom .Installers very professional and Knowledgeable. They entire processes ,since the consultation ,has been amazing. Consultant Nick did a awesome presentation of company ,materials .Was a very pleasant first meeting ,then Eddie work with us into pricing to be able to go forward.That was great, because of him working with us we where able to get it done.I loved my new shower looks amazing
If anyone is thinking into remodel bathroom, contact then .You will be nicely surprise .

22 April 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled you had such an amazing experience from consultation to installation, and we’re so glad you love your new shower.

Rated 5 out of 5 stars

Rep was knowledgeable and friendly

Rep was knowledgeable and friendly. Installer did a great job.

12 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled you had a great experience from start to finish.

Rated 5 out of 5 stars

Shower Remodel

Ryan O was very detailed in his presentation. We learned a lot about the features and qualities of the product. He wasn't pushy and answered all our questions.

12 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled Ryan O provided such a helpful and informative experience and answered all your questions.

Rated 5 out of 5 stars

Sean Cedor and his helper Brett were…

Sean Cedor and his helper Brett were awesome. Our new walk-in shower was completed same day.
They did a great job & it looks Beautiful.
I highly recommend them .Thanks guys!

11 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Sean Cedor and Brett did such a great job, and we’re so glad you love your beautiful new walk-in shower.

Rated 5 out of 5 stars

The worker's were very communicable with st

The worker's were very communicable. Their work ethic was of high quality. They were very professional. They laid down drop cloths, cleaned up neatly and took away all of the debris. Mr.Edison and the other gentleman worked and asked pertinent questions as they worked to solve any potential issues with plumbing.

9 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Mr. Edison and the team provided such professional service and took great care of your home throughout the project.

Rated 5 out of 5 stars

We had an amazing experience with our flooring project …

We had an amazing experience with our flooring project from the time Mike & Mick walked into our home, they were very knowledgeable about the product, explained the process to us, was not pushy like most sales people, that alone made us feel comfortable in making our decision without having to go any further in looking at other flooring companies! It was a pleasure working with Edgar, our installer, he is very friendly & polite, he went above & beyond to do everything to make our flooring project go as smoothly as possible, I would highly recommend him & Premier Home Pros to anyone needing work done, he is truly a professional & very good at what he does!

11 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Mike, Mick, and Edgar made your flooring project such a great experience, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Juan and Orlando did a very nice job

Juan and Orlando did a very nice job. Both were hard working and sought our input when needed. I would recommend Premier when asked.

5 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled Juan and Orlando did such a great job and truly appreciate your recommendation.

Rated 5 out of 5 stars

Don and his crew were very professional…

Don and his crew were very professional and did an excellent job on my walk-in shower.

11 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled Don and his crew did an excellent job, and we’re so glad you love your new walk-in shower.

Rated 5 out of 5 stars

Beginning to End 10/10

From the initial sales consult to the prep and install everything was exceptional. Great people and smooth process...and a new bathroom we can be confident was done right. Thank you!

11 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled you had such a smooth experience and love your new bathroom.

Rated 5 out of 5 stars

The installer communicated very well…

The installer communicated very well and consulted with me first before making any changes

9 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled your installer kept you informed and made sure you felt comfortable every step of the way.

Rated 5 out of 5 stars

Professional Bath!

We have a beautiful bathroom and owe it all to the installers of Premier Home Pros. They were precise in detail and professional in their workmanship. The products they used were the top of the line. We are pleased and highly recommend Premier Home Pros.

8 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled you love your beautiful new bathroom and truly appreciate your recommendation.

Rated 5 out of 5 stars

Personal

Personal. Experienced. Product samples were great to look at & feel. Very pleasant company!

8 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled you had such a pleasant experience and enjoyed exploring the product samples.

Rated 5 out of 5 stars

Kevin and Sammy were awesome!

Kevin and Sammy were awesome!! Friendly, funny but professional and knowledgeable!! Did a wonderful job from beginning to end! Explained everything they were doing and left house clean.
Highly recommend them as installers

7 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Kevin and Sammy made the experience so great, and we truly appreciate your recommendation.

Rated 3 out of 5 stars

FACTS

FACTS: 1-Shower valve was not put in place quoted, discussed and shown w install team, 2-drain pipe installed on an angle causing backflow, 3-first team left multi tool blades, utility knife blades, shower curtain rings (not even mine) and other garbage on my lawn, 4-glass took a long time to get but install (2nd team) was good

31 March 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you for your feedback. We’re sorry to hear about these issues and the frustration this caused. Please contact our customer service team at 734-224-2779 so we can address your concerns.

Rated 5 out of 5 stars

Michael and angelo are to very nice…

Michael and angelo are to very nice guys did a great job and cleaned up after themselves.and answered all my question i asked. They left my home like they were even here.

5 May 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled Michael and Angelo did a great job and left your home looking spotless.

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