Both guys who ran the summer holiday club were amazing. Organising events for all children to do making sure they catered for everyone's needs and interest. Even throwing a party on the last day g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
We're loved by parents across the UK - delivering to over 2200 schools every week!
With over two decades of experience, we're able to offer more than 40 fun-filled activities. Each activity session is designed to help children develop their skills, grow their confidence, and become inspired to lead a healthy lifestyle.
Our activity sessions are available in a variety of locations around the country - either as Holiday Camps or extracurricular sessions.
These popular full-day sessions are great for keeping kids active over the school holidays. We have thousands of camps running every single day that schools are closed.
Explore our Holiday CampsWith over 1,000 coaches delivering throughout the day, there’s plenty of opportunity for your child to get active before, during, or after school.
Explore ExtracurricularWe’re proud of the overwhelmingly positive feedback we receive – it’s all thanks to the dedication of our team at Premier Education, and the joy that each child brings to every session.
We value what parents have to say about us, and aim to respond to every Trustpilot review we receive, whether it is one of our many 5* reviews or not. We use this important feedback to inform our product development team, to train our staff, and to showcase the extraordinary efforts and achievements of staff and attendees.
Take a scroll through our recent reviews to see what other parents think of us...
Written by the company

Church Street, NR17 1EJ, Norwich, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Premier Education
Great service from Luke and Laura at Belton All Saints. However, we required wraparound afterschool but only until 5pm and last year there was an option to choose that but this option has been removed and we had to pay for another hour that was not taken by our children. Please can the option of 5pm finish be reinstated. Many thanks Sarah Matheson

Reply from Premier Education
Really happy with the afterschool football club! The coaches are friendly, professional and very good with the children. My child really enjoys going and has become more confident and enthusiastic about football.
It’s a great way for children to stay active, have fun and learn new skills while being part of a positive environment. I would definitely recommend this club to other parents!

Reply from Premier Education

Reply from Premier Education
My child is very excited about the experience with Premier, he can't wait to spend time at Afterschool every day

Reply from Premier Education
really impressed with the care and support provided by premier education. The staff are friendly, attentive and genuinely caring towards the children. It’s reassuring to know that the children are in such a safe, welcoming and fun environment. Highly recommended!

Reply from Premier Education
My daughter went for wraparound care for 2 days and I picked her up 20-30 mins early both days. Both times she was watching tv/screen. I cancelled all my next sessions. We were really disappointed .

Reply from Premier Education
Our three kids (5, 8 and 10) had the best time at the summer holiday camp in Norwich. Great activities for the kids and really friendly staff. They particularly loved Mr Proctor! They came home very happy each afternoon - will definitely be booking in again next summer!

Reply from Premier Education
My children love the camps and after school clubs!
Honestly without them I don't know how I could manage working study life specially as a single parent.
The team are extremely supportive, when life gets busy and you forget things to some say "don't worry we will short it" is just a sign of relief and also knowing your children are in good hands.
The team are absolutely amazing in our campus. Always in the good vibes encouraging, supportive and enthusiastic.
The office team are also very helpful and supportive I will like to praise a most sincere gratitude for all support, patient and guidance and hard work to Kelly (SW, MK).
Apart from their system which is slightly better and half meals.

Reply from Premier Education
My little boy James enjoys staying in the after school club, he loves the activities and is happy everytime I pick him up.
The staff are lovely and professional.

Reply from Premier Education
My daughter attended gymnastics through the school club back in March. Unfortunately, two of the sessions were cancelled, and we were informed that we would receive a refund for those sessions.
It is now September and I still haven’t received the refund. I have emailed several times to chase this up, but each time I have been given another excuse or told it is being dealt with, yet nothing has actually been resolved.
I understand that things can sometimes take time, but waiting nearly six months for a refund, despite repeatedly contacting the club, is extremely disappointing and frustrating.
I would simply like the refund that I was told I was entitled to, and I hope this review encourages the club to finally resolve the matter.

Reply from Premier Education
I am so grateful to have premier education holiday club at Lady of Lourdes as there aren't many available in the last few weeks of summer holidays. This was my son's second year and he is always happy to go in. The staff are friendly and booking was super easy, price reasonable too!

Reply from Premier Education
Super friendly staff and well organised activities for the children. My daughter left happy every day! Thank you!

Reply from Premier Education
My daughter had the best time at the Birchfield setting, what a great service to offer. Such welcoming staff who made her feel very welcome and she settled in no time as realising she didn’t know any other children at the club.

Reply from Premier Education
Our children have always loved the sports holiday camps run by Premier at their own primary school but this summer was very different. They reported that they played no games other than dodgeball; they were either inside or outside and when outside had nothing to do/no activities were planned. They complained of having to clear up after lunchtime once everyone else had gone home (we paid for extra time until 4pm each day). They also reported that those who were on free school meals (not our children) were separated from the others and it was very much a ‘them and us’ environment which they didn’t like. My son felt as though he was moaned at all day one day for one thing he did wrong (which he apologised for and which was dealt with in the morning but kept on being raised). I also struggled to find an option to pay with tax free childcare account and ended up having to pay normally which meant I didn’t get the tax benefit. I’m afraid, having had Premier as a failsafe option for school holiday club, this is no longer the case and our children won’t be attending again. Such a shame especially when our children have always been so positive about it in the past.

Reply from Premier Education
My daughter enjoyed the day, a very positive environment

Reply from Premier Education

Reply from Premier Education
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.