Premier Education Reviews 

26,370
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,910 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly, attentive, and supportive staff who go above and beyond to make every child feel completely welcome, safe, and confident. Parents consistently highlight the smooth booking process, reasonable prices, and the fantastic variety of engaging activities offered throughout the holiday clubs. However, some customers also noted that the planned sports and games did not always match expectations, with children occasionally experiencing unstructured free play or lack of scheduled events. Additionally, a few reviewers mentioned minor frustrations regarding changes to operational hours or limited availability for specific afternoon slots.

What people talk about most

Staff

Clients share high satisfaction regarding the staff, frequently highlighting their approachable, friendly,... See more

Holidays

Customers consistently note positive experiences with holidays, sharing that children thoroughly enjoy the... See more

Service

Reviewers mention positive feedback about service, with many parents expressing great satisfaction for the... See more

User experience

Reviewers highlight positive aspects of user experience, noting that booking is super easy and the staff are... See more

Booking process

Customers had positive experiences with booking process, highlighting that making reservations is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both guys who ran the summer holiday club were amazing. Organising events for all children to do making sure they catered for everyone's needs and interest. Even throwing a party on the last day g... See more

Company replied

Rated 5 out of 5 stars

I always feel so settled when my child attends after school club at St Mary’s school. He talks afterwards about what he has done, always has a happy coming home smile and tells me about what games th... See more

Company replied

Rated 5 out of 5 stars

My son attended a summer holiday club at St Williams Way and thoroughly enjoyed it. The staff have all been great from enquiry stage through to our last session. Big shout out to Tom, Oscar, Jayden,... See more

Company replied

Rated 5 out of 5 stars

My children love the camps and after school clubs! Honestly without them I don't know how I could manage working study life specially as a single parent. The team are extremely supportive, when... See more

Company replied


Company details

  1. Sports Club
  2. Career and Education Provider
  3. Sports School

About Premier Education

Written by the company


Here's what we do...

We're loved by parents across the UK - delivering to over 2200 schools every week!

With over two decades of experience, we're able to offer more than 40 fun-filled activities. Each activity session is designed to help children develop their skills, grow their confidence, and become inspired to lead a healthy lifestyle.



How your child can get involved:

Our activity sessions are available in a variety of locations around the country - either as Holiday Camps or extracurricular sessions.

Holiday Camps:

These popular full-day sessions are great for keeping kids active over the school holidays. We have thousands of camps running every single day that schools are closed.

Explore our Holiday Camps

Extracurricular clubs:

With over 1,000 coaches delivering throughout the day, there’s plenty of opportunity for your child to get active before, during, or after school.

Explore Extracurricular

What do parents say about us?

We’re proud of the overwhelmingly positive feedback we receive – it’s all thanks to the dedication of our team at Premier Education, and the joy that each child brings to every session.

We value what parents have to say about us, and aim to respond to every Trustpilot review we receive, whether it is one of our many 5* reviews or not. We use this important feedback to inform our product development team, to train our staff, and to showcase the extraordinary efforts and achievements of staff and attendees.

Take a scroll through our recent reviews to see what other parents think of us...

Premier Education: Improving health and wellbeing through active learning.

Written by the company

Premier Education is dedicated to improving the health and wellbeing of children through Physical Education, School Sport and Personal Development..
We offer exciting and engaging courses for kids, all run by highly qualified professionals. We believe that getting fit and healthy should be fun for every child. Premier Education is loved by families all over the UK; in 2018 we worked with 2,500 schools and 240,000 children. We deliver our sports, arts and wellbeing courses before, after and during school hours. All our coaches are experienced, friendly and highly trained to deliver fun, engaging sessions from start to finish.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.5

All reviews

(26,370)

1,919 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My son really loved it

My son really loved it, he wants to go back everyday.

7 September 2026
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Reply from Premier Education

We're so glad your son had such a wonderful time with us! We appreciate your kind words.

Rated 5 out of 5 stars

He had a great time

He had a great time

8 September 2026
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Reply from Premier Education

We're so glad to hear that he had such a wonderful time with us! We truly appreciate your positive feedback.

Rated 4 out of 5 stars

Great service from Luke and Laura at…

Great service from Luke and Laura at Belton All Saints. However, we required wraparound afterschool but only until 5pm and last year there was an option to choose that but this option has been removed and we had to pay for another hour that was not taken by our children. Please can the option of 5pm finish be reinstated. Many thanks Sarah Matheson

9 September 2026
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Reply from Premier Education

We appreciate your kind words about our team. We understand your concern regarding the after school care options and the 5 pm finish. We are actively reviewing our services to better meet the needs of all families. Your feedback is invaluable as we consider future adjustments.

Rated 5 out of 5 stars

Football aftetschool club



Really happy with the afterschool football club! The coaches are friendly, professional and very good with the children. My child really enjoys going and has become more confident and enthusiastic about football.

It’s a great way for children to stay active, have fun and learn new skills while being part of a positive environment. I would definitely recommend this club to other parents!

8 September 2026
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Reply from Premier Education

We're so happy to hear your child enjoys the afterschool football club and has become more confident! It's wonderful to know our coaches are professional and create a positive environment. We appreciate your recommendation!

Rated 5 out of 5 stars

Lovely team

Lovely team, they are flexible and think with you to help.

8 September 2026
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Reply from Premier Education

We're so happy to hear our team was flexible and helpful. Thank you for your kind words!

Rated 5 out of 5 stars

My child is very excited about the…

My child is very excited about the experience with Premier, he can't wait to spend time at Afterschool every day

5 September 2026
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Reply from Premier Education

We are so happy to hear your child is enjoying their time with us at Afterschool club! We appreciate your great feedback.

Rated 5 out of 5 stars

really impressed with the care and…

really impressed with the care and support provided by premier education. The staff are friendly, attentive and genuinely caring towards the children. It’s reassuring to know that the children are in such a safe, welcoming and fun environment. Highly recommended!

5 September 2026
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Reply from Premier Education

We're so happy to hear such wonderful feedback about the care and support provided! It's fantastic to know that our staff are friendly, attentive, and genuinely caring, creating a safe, welcoming, and fun environment for the children. Thank you for your high recommendation!

Rated 2 out of 5 stars

My daughter went for wraparound care…

My daughter went for wraparound care for 2 days and I picked her up 20-30 mins early both days. Both times she was watching tv/screen. I cancelled all my next sessions. We were really disappointed .

5 September 2026
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Reply from Premier Education

We are truly sorry to hear about your daughter's experience with our wraparound care. We understand your disappointment regarding the screen time and appreciate you bringing this to our attention. We are reviewing our policies to ensure a more engaging environment.

Rated 5 out of 5 stars

Amazing holiday camp for kids

Our three kids (5, 8 and 10) had the best time at the summer holiday camp in Norwich. Great activities for the kids and really friendly staff. They particularly loved Mr Proctor! They came home very happy each afternoon - will definitely be booking in again next summer!

24 August 2026
Unprompted review
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Reply from Premier Education

We're so happy to hear your children had the best time at our summer holiday camp in Norwich! It's wonderful that they enjoyed the activities and came home happy each afternoon. We're thrilled you'll be booking again next summer!

Rated 5 out of 5 stars

My children love the camps and after…

My children love the camps and after school clubs!
Honestly without them I don't know how I could manage working study life specially as a single parent.
The team are extremely supportive, when life gets busy and you forget things to some say "don't worry we will short it" is just a sign of relief and also knowing your children are in good hands.
The team are absolutely amazing in our campus. Always in the good vibes encouraging, supportive and enthusiastic.
The office team are also very helpful and supportive I will like to praise a most sincere gratitude for all support, patient and guidance and hard work to Kelly (SW, MK).

Apart from their system which is slightly better and half meals.

26 August 2026
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Reply from Premier Education

We are so happy to hear that our camps and after-school clubs are making such a positive difference for you and your children. It means a lot to us to know that our team's support, especially for single parents managing work and study, is truly valued. We are incredibly proud of our campus team for their encouraging, supportive, and enthusiastic approach, and we will certainly pass on your sincere gratitude to our office team for their hard work, patience, and guidance. We are always working to improve our systems and appreciate your feedback regarding the meals.

Rated 5 out of 5 stars

My little boy James enjoys staying in…

My little boy James enjoys staying in the after school club, he loves the activities and is happy everytime I pick him up.
The staff are lovely and professional.

4 September 2026
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Reply from Premier Education

We're so happy to hear that your son enjoys our after-school club and loves the activities! It's wonderful that he's happy when you pick him up and that our staff are lovely and professional.

Rated 1 out of 5 stars

My daughter attended gymnastics through…

My daughter attended gymnastics through the school club back in March. Unfortunately, two of the sessions were cancelled, and we were informed that we would receive a refund for those sessions.
It is now September and I still haven’t received the refund. I have emailed several times to chase this up, but each time I have been given another excuse or told it is being dealt with, yet nothing has actually been resolved.
I understand that things can sometimes take time, but waiting nearly six months for a refund, despite repeatedly contacting the club, is extremely disappointing and frustrating.
I would simply like the refund that I was told I was entitled to, and I hope this review encourages the club to finally resolve the matter.

23 March 2026
Unprompted review
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Reply from Premier Education

We appreciate you bringing this to our attention. Please reach out to our customer solutions team info@premier-education.com so we can investigate this further for you.

Rated 5 out of 5 stars

I am so grateful to have premier…

I am so grateful to have premier education holiday club at Lady of Lourdes as there aren't many available in the last few weeks of summer holidays. This was my son's second year and he is always happy to go in. The staff are friendly and booking was super easy, price reasonable too!

28 August 2026
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Reply from Premier Education

We're so grateful to hear you appreciate our holiday club at Lady of Lourdes, especially during the last few weeks of summer! It's wonderful that your son is always happy to attend, and that you found our staff friendly, booking easy, and prices reasonable.

Rated 5 out of 5 stars

Super friendly staff

Super friendly staff and well organised activities for the children. My daughter left happy every day! Thank you!

29 August 2026
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Reply from Premier Education

We're so happy to hear your daughter left happy every day! It's wonderful that our staff were friendly and the activities were well organised. Thank you for your kind words.

Rated 5 out of 5 stars

My daughter had the best time at the…

My daughter had the best time at the Birchfield setting, what a great service to offer. Such welcoming staff who made her feel very welcome and she settled in no time as realising she didn’t know any other children at the club.

1 September 2026
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Reply from Premier Education

We're so happy to hear your daughter had such a wonderful time at our Birchfield setting! It's fantastic that our welcoming staff made her feel comfortable and that she settled in so quickly.

Rated 1 out of 5 stars

So disappointing

Our children have always loved the sports holiday camps run by Premier at their own primary school but this summer was very different. They reported that they played no games other than dodgeball; they were either inside or outside and when outside had nothing to do/no activities were planned. They complained of having to clear up after lunchtime once everyone else had gone home (we paid for extra time until 4pm each day). They also reported that those who were on free school meals (not our children) were separated from the others and it was very much a ‘them and us’ environment which they didn’t like. My son felt as though he was moaned at all day one day for one thing he did wrong (which he apologised for and which was dealt with in the morning but kept on being raised). I also struggled to find an option to pay with tax free childcare account and ended up having to pay normally which meant I didn’t get the tax benefit. I’m afraid, having had Premier as a failsafe option for school holiday club, this is no longer the case and our children won’t be attending again. Such a shame especially when our children have always been so positive about it in the past.

4 August 2026
Unprompted review
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Reply from Premier Education

We appreciate you bringing this to our attention. Please reach out to our customer solutions team info@premier-education.com so we can investigate this further for you.

Rated 5 out of 5 stars

A great option for holiday time

My daughter enjoyed the day, a very positive environment

27 August 2026
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Reply from Premier Education

We are so delighted to hear that your daughter had such a positive experience and enjoyed her day with us! Thank you for sharing your feedback.

Rated 5 out of 5 stars

safe area

safe area, skilled polite stuff , my daughter always very happy going there

29 August 2026
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Reply from Premier Education

We're so happy to hear that you find our area safe and our staff skilled and polite. It's wonderful that your daughter is always happy to be here!

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