Precious London Reviews 

210
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just bought a beautiful white shirt. Very happy with my purchase. High quality materials, will definitely make future purchases. Shirt arrived 48hrs after order.

Company replied

Rated 5 out of 5 stars

Always a delight to visit Precious-London (in real life or online!) for unusual and stylish pieces. Kate and Sarah’s selections and suggestions are always perfect for your specific occasion - and for... See more

Company replied

Rated 5 out of 5 stars

Beautiful dress. Super thrilled. Saw in window in Columbia Road but store closed due to Covid. Ordered online and delivered within 3 days. Beautifully wrapped and crease free. I actively try to s... See more

Company replied

Rated 5 out of 5 stars

I love this shop!!! This is my go to shop for that amazing something for a special event, quirky casual clothes and off the high street work dress...and more.... As a Precious customer of some 10 yea... See more

Company replied

Company details

  1. Women's Clothing Store

Information provided by various external sources

Precious, two stores in East London and an online webshop for the modern woman. Clothes, jewellery, gifts, and accessories from a range of designer brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As always beautifully edited collection and helpful friendly service.

How lovely to be able to enjoy a relaxing and successful shopping trip IRL again.
The stock is beautiful and the service is excellent. I couldn’t wait to wear my new purchases and happily wore one the very next day. It certainly put a spring in my step and I received lots of compliments on my new Pom
Ansterdam blouse.
Thanks again!

27 April 2021
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Reply from Precious London

Hi Sarah, Thank you so much for taking the time to review the shop. It's a delight to be back open and to see our customers again, delighted to hear you are happy with your new spring purchases - enjoy ! Kind regards Kate

Rated 5 out of 5 stars

I've been shopping with Precious for…

I've been shopping with Precious for many years and cannot fault them! They are so lovely and helpful and have such a keen eye for beautiful style. It is always a truly delightful shopping experience in store and from afar - thank you!

15 April 2021
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Reply from Precious London

Hi Lynn, thanks so much for taking the time to review which we greatly appreciate, it's lovely to have your feedback. Kind regards Kate

Rated 5 out of 5 stars

I found Kate most helpful and…

I found Kate most helpful and courteous, nothing was too much trouble

9 April 2021
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Reply from Precious London

Thank you so much for taking the time to post a review Jill which is much appreciated and delighted you were happy with our service, kind regards Kate

Rated 5 out of 5 stars

POM sweater from Precious

I love the style and colours of my new POM. ‘Delicious Mess’ sweater. It’s exactly as described on the website and was beautiful wrapped, Which all adds to the sense of occasion that a package from Precious signals.

7 April 2021
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Reply from Precious London

Glad you are pleased with the sweater Jeanette, enjoy wearing it and thanks for the review, Kate

Rated 5 out of 5 stars

Lovely owner and staff

Lovely owner and staff, beautiful things, just a wonderful place to shop

25 March 2021
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Reply from Precious London

Thanks so much for the review Ann & look forward to seeing you in store when we can re open.

Rated 5 out of 5 stars

Excellent product

Great service and delivery

25 March 2021
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Reply from Precious London

Thank you for your review Ivelina and pleased to hear you are happy with the service.

Rated 5 out of 5 stars

A gem of a boutique

A fantastic range of clothes, beautifully curated with impeccable service. I received a beautiful shirt within 2 days of ordering it.

24 March 2021
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Reply from Precious London

Thanks so much for your review, Caroline , greatly appreciated, Kate

Rated 5 out of 5 stars

Very lovely!

I stocked up on gorgeous cards & gift wrap. All lovely & packed ready to go for pick up. Great service! Will definitely shop again. Highly recommended for all sorts of lovely things! Enjoy!

13 March 2021
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Reply from Precious London

Thank you Carol, great to have your feedback and much appreciated Kate

Rated 5 out of 5 stars

Local Independent Shop

Great customer service! Lovely local independent shop stocking fabulous brands and products. Always finding gems.

14 February 2021
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Reply from Precious London

Thank you so much for your review glad you continue to find gems here x

Rated 5 out of 5 stars

Really liked this boutique when I first…

Really liked this boutique when I first went into it before lockdown. Have ordered a few things since and have always been really happy with them. So I would highly recommend.

13 February 2021
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Reply from Precious London

Thank you so much for your review Lisa, it's great to have your feedback and thanks for continuing to support us online during lockdown. Look forward to seeing you back in the boutique when we can re open.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service and particularly essential when shopping online and in lockdown. I was looking at a dress in a brand I have not worn before, so I was unsure which size to order. I emailed Precious and “Katy” replied very promptly and was very helpful. The size she recommended fitted perfectly so I didn’t have to do any returns. Thank you so much!

6 February 2021
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Reply from Precious London

Thank you for your review and delighted we were able to help.

Rated 5 out of 5 stars

Wonderful independent store

Great! Fab website, easy to order, very quick delivery and clear notifications.

19 January 2021
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Reply from Precious London

Thanks for your review Sue, much appreciated and glad you were happy with the service.

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