This was my second total hip replacement, so I was more aware what to expect this time around albeit at a different hospital. What I perhaps wasn’t expecting was just how friendly, caring and even... See more
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Practice Plus Group Hospitals is a leading UK healthcare provider delivering high-quality, patient-focused care across a network of modern hospitals. We provide a straightforward, human approach to private healthcare, with fast access to consultations and surgery, clear upfront pricing, and no hidden costs. Across our modern hospitals and surgical centres, experienced clinical teams deliver high-quality care in areas such as orthopaedics, ophthalmology, general surgery, diagnostics and more. Practice Plus Group Hospitals is also proud to treat NHS patients, helping reduce waiting times by providing specialist, planned procedures with a focus on safe, efficient, and compassionate outcomes. Get it sorted, with Practice Plus Group Hospitals.
Building 2 Harlequin Office Park, Emersons Green, BS16 7FN, Bristol, United Kingdom
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Replied to 64% of negative reviews
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The nurse’s were absolutely incredible, polite and friendly and tried to keep patient up to date as possible throughout the wait.
Unfortunately I did have to wait almost 4 hours from my arrival time to my procedure. Which I found the doctor to be incredibly rude and not even ask if I was numb before starting. I was not fully numb during my procedure but lucky it did not take too long so I was able to manage the pain.
Firstly, the care from all theatre staff, they were brilliant... very caring and helpful. my surgeon, Vasileiosk Kefalas, was brilliant, he explained everything about the procedure as we proceeded I was extremely confident of his knowledge and abilities. my procedure went really smoothly! thank you all so much
Great care is provided with this wonderful group, I wouldn't hesitate to use them again. I had a great experience with them professional from start to finish.

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My appointment was handled very professionally and the after care was absolutely brilliant.
The staff were all outstanding and nothing was to much trouble for them.
I would highly recommend anyone to use the practice plus group.

Reply from Practice Plus Group Hospitals
What a great experience at Barlborough Hospital from the initial consultation to leaving the building on the day of my operation. Good communication prior to the operation. The staff were extremely attentive and professional at all times, explaining the procedures, helping me to remain calm and at ease. Very happy to recommend Barlborough.

Reply from Practice Plus Group Hospitals
I brought my grandad into practice plus for a pre op appointment today in Gillingham and we were both very impressed by the care he received. We would like to make a special mention to Val who was amazing, so kind and caring and took her time to ensure my grandad felt at ease. She is truly a credit to the nursing profession and we are so grateful for how comfortable she made my grandad feel today.

Reply from Practice Plus Group Hospitals
Excellent care, lovely nurses and all the staff, and an excellent orthopaedic surgeon, Mr Toth. I couldn’t have asked for better care throughout.

Reply from Practice Plus Group Hospitals
We were greeted by very friendly staff who were very informative the nurse who took us through the procedure whose name was Val was professional and answered all our questions

Reply from Practice Plus Group Hospitals
The venue was clean and welcoming, with good parking including disabled spaces. Welcoming person on reception. The appointment was carried out professionally and on time.

Reply from Practice Plus Group Hospitals
Had a partial knee replacement at barlborough.Only been home a day,it's painful to say the least,but have to thank everyone at the hospital.EVERYONE at the hospital deserves credit for the care I received,top class service ,professional, with a bit of humor thrown in at times.Cant praise everyone enough and can't remember all the names,but Jane,who cared for us on the ward during the day,is such a wonderful person.Abbie,the physio,too.Sorry if I haven't named the people I met,but want to offer my thanks to everyone there for their caring, compassionate, professional attitude.The team there is absolutely fantastic,keep it up guys,you do a fantastic job.Thank you all so much ,John

Reply from Practice Plus Group Hospitals
Speedy and efficient results. Excellent staff

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Reply from Practice Plus Group Hospitals
All the staff here are great.
Sandra and Kelly the nurses were lovely, the doctor performing the endoscopy was so nice, all the theatre team too.
Very pleasant and professional experience. Thankyou so much, as I was so nervous about the procedure.

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Reply from Practice Plus Group Hospitals
This was my second total hip replacement, so I was more aware what to expect this time around albeit at a different hospital.
What I perhaps wasn’t expecting was just how friendly, caring and even funny all the staff were, all of the time. I was always made to feel special, despite it being a busy ward. Professional skills were exemplary, and so were their people skills. Not often, in any trade, do you find a whole department that excel in both
My consultant was so detailed and explained everything at a level to match my understanding. The surgery went so well, it was only less than two days ago but I feel little pain and walk well with crutches
I will recommend very highly this hospital to anyone seeking a joint replacement

Reply from Practice Plus Group Hospitals
This was a true 5-star experience. My 90 year old Mum was able to book an appointment to have pain-relief injections in both knees. The staff were welcoming and extremely helpful and kind. The injections were administered quickly and efficiently and my Mum did not experience any pain or discomfort throughout the whole procedure.

Reply from Practice Plus Group Hospitals
What you see is what you get. Staff are always helpful,smiling and polite. Nice, clean and airey surroundings. Never stressful.

Reply from Practice Plus Group Hospitals
THE PROCEDURE AND RAPID RECEIPT OF THE REPORT WERE EXCELLENT.
The way I was called for the procedure was most unsatisfactory. I eventually connected with the nurse some 25 minutes after my appointment time She rather rudely asked me if I had gone outside. I said that I had been in the same seat in the waiting area since !0am. She said that she had called me twice, adding that she was renowned for her loud voice!That is as maybe, but the fact that she stood at the farthest end of reception is inadequate for people like me with hearing deficits. I was also surprised not to be offered, or given help to get on and off the couch. Given that I have a major mobility issue I think this is sub par.

Reply from Practice Plus Group Hospitals
easy booking , great staff during the MRI visit and on time .

Reply from Practice Plus Group Hospitals
The nurses are absolutely fabulous take time to deal with you with so much care. Thank you all so much my operation was made very comfortable and everyone involved was nice

Reply from Practice Plus Group Hospitals
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