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Rated 5 out of 5 stars

We have been working with PPL Labs since January and already I can say, we are having our best year yet! The leads are consistent and the team at PPL labs help us understand our metrics, pay per click... See more

Rated 1 out of 5 stars

PPL labs, business models is this: a fix price per month make it seem affordable but it turns out way expensive in the long run. We used them for a year and spend about $15k in subscriptions fee bu... See more

Rated 5 out of 5 stars

The company worked with PPL Labs for roughly 5 months for Google Ad works in order to up our website inquiries/potential jobs. After some tweaks to the keyword searches, we had great success with an i... See more

Rated 5 out of 5 stars

Everything discussed has been exactly as agreed. The timing of delivery, that quality of the work, delivery to expectations, and awesome project and account management. So far has exceeded our expecta... See more

Company details

  1. Marketing Agency

Written by the company

PPL Labs is an online digital marketing company focused on helping businesses grow and serve more clients. Imagine hiring a marketing manager with a resume that included hundreds of businesses just like yours. Working with PPL Labs gives you access to a dedicated team of experts – to show value and to help you grow your business. With experience in digital marketing strategies for over 1000+ businesses worldwide – you can trust PPL Labs to deliver the value & expertise you need to grow your business.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A Very Successful Experience

A Very Successful Experience
We hired PPL Labs to increase brand awareness and generate leads for our product line. Sarah and Layne have been amazing to work with. Their effort to understand our product and target market was very strong from the start. The dedication and response time in developing the program were extremely fast and accurate, delivering results far beyond our expectations. I highly recommend PPL Labs.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Sarah out rep at PPL has driven the…

Sarah out rep at PPL has driven the relationship with consistent metrics reviews, modifications to improve results and professional commentary along the way.

Weekly calls are efficient and productive, a please to work with.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I've worked with several agencies in…

I've worked with several agencies in the past and Jake Maloney from PPLabs has been by far the most effective. Jake has helped my business from tech to marketing and everything in between. He's extremely knowledgeable, patient and always there when needed. I'm very happy that I've found him!

3 November 2025
Rated 5 out of 5 stars

PPL Labs and the marketing team there…

PPL Labs and the marketing team there are terrific to work with! Everyone is knowledgeable and professional, and the responsiveness is excellent. Paige Laflam is our account representative, and we couldn't be happier!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Google Ads increase potential work

The company worked with PPL Labs for roughly 5 months for Google Ad works in order to up our website inquiries/potential jobs. After some tweaks to the keyword searches, we had great success with an increase to our work opportunities.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Can't say enough great things...

We have been working with PPL Labs since January and already I can say, we are having our best year yet! The leads are consistent and the team at PPL labs help us understand our metrics, pay per click data and adjust our marketing each week. Thier advice is not only appreciated but has proven to provide better results and quicker conversions from leads to clients. I would highly recommend PPL Labs to anyone looking to expand their business and improve their brand awareness.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

PPL is worth it - great team

We met the PPL group a couple of years ago. We had a great first meeting and happened to be in Boston and met the team in person. Nothing like meeting in person to give you a real feel of who you are working with. They are very trustworthy. And, very organized. Their follow up is fantastic. And, they work on everything from website, SEO, blog posts, integrating a chat, etc... Highly recommend the entire team and special thanks to the team that I've worked with (Jake, Miles and Kyle)!!!

8 September 2025
Unprompted review
Rated 2 out of 5 stars

Hopefully it works for others


Very friendly staff.
May be it will work for others.

12 August 2025
Unprompted review
PPL Labs logo

Reply from PPL Labs

Thank you for your feedback and for the kind words about our team. We’re proud of the work we produced and the professionalism with which we serve our clients. We’re also glad our partnership helped achieve intended success in the DECA competition, and we wish you the best moving forward. Please contact us if there is anything we can do to make your experience a worthy of the 5 stars we shoot for with every client.

Rated 5 out of 5 stars

Jake’s Outstanding Support

I’ve had the pleasure of working with him on various website-related updates and tasks, and he’s been consistently responsive, knowledgeable, and an absolute pleasure to work with. No matter the request—big or small—he handles everything efficiently and communicates clearly throughout the process. It truly makes a difference when someone is not only technically skilled but also easy to collaborate with.

I thought it was important to highlight the great work he’s been doing, and to let you know how much I appreciate his support.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give PPL Labs a negative…

I wish I could give PPL Labs a negative 5 stars! I am an over 65 year old lady who started a small business less than 2 years ago. We signed a contract with them for 6 months to get "leads" but had to pay our own Facebook ads and another service that provided the connection from potential client to our business. I'm not sure that PPL did that much but my partner wanted to keep using them past our contract, $1,295/mo! We informed them Jan '25 to halt their service, which they did, but they kept charging us the same huge fee for 4 mos and would not work with us. Account manager, Jake, told us in April that "website management" would be costing us $895/mo, to simply change our calendar once a month! We thought our agreed upon charge, per our contract, was already expensive at $200/mo. But then they still charged us $1295 in April, anyway. Fortunately, these charges were on my personal credit card and my dispute worked. I just received my money back, with interest! Kudos to Fifth Third Bank! But now, to punish us, they have locked up our website, refusing to turn it back over to us even though we own the domain and all they did to "create" a new website was use a few templates. We were ready for them to shut it down but they have used their "skills" to keep us from using it. This is very much harming our business. My lawyer thinks they have committed financial exploitation of the elderly.

26 June 2025
Unprompted review
PPL Labs logo

Reply from PPL Labs

We’re truly sorry to hear that you had a negative experience. At PPL Labs, we aim to support small businesses with respect, transparency, and professionalism—and we take feedback like this seriously.

We want to clarify that throughout the course of your time with us, our services were actively provided, including full website hosting, regular monthly content updates, and ongoing support. Following the initial 6-month lead generation agreement, your business partner confirmed the continuation of services and later approved the transition to website-only support.

We understand there may have been internal miscommunication between you and your business partner, but from our position, we proceeded based on the clear direction we were given at the time. We also provided two months of website service at no charge as part of our effort to support the transition and find a fair resolution.

Regarding the website, we did not “lock” or “withhold” access arbitrarily. Standard practice is to maintain site hosting and support while billing is active. Once payment disputes were filed and left unresolved, the account fell out of good standing, and hosting was discontinued.

While we regret that this relationship ended on such a difficult note, we hope for the best in your business journey.

Rated 5 out of 5 stars

PPL Labs - The partner you need!

PPL Labs is the best thing that has ever happened to our company. Jake and Abby are great. Our leads continue to pour in thanks to their work. I would definitely suggest using their service!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

PPL Labs is a fantastic digital…

PPL Labs is a fantastic digital marketing firm who I have worked with for more than two years. They offer a remarkably clear and concise approach to website creation, hosting and virtual marketing support. Their staff is friendly, knowledgeable and eager to help. Highly recommend.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Results!

I've been working with PPL Labs for nearly 2 years and I can't say enough good things about my experience! The team has been instrumental is improving our website, enhancing both its design and the overall ease of navigation. These updates have played a significant role in transforming our website into the marketing tool it is today.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

PPL Labs: A Winning Digital Marketing Team

PPL Labs is a winning digital marketing team. I truly value my weekly Google Meet sessions with Sarah and Carmela, two incredibly personable and creative digital marketing professionals. These meetings provide a fantastic forum for discussing, planning, and refining our digital marketing strategy.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

PPL labs

PPL labs, business models is this: a fix price per month make it seem affordable but it turns out way expensive in the long run. We used them for a year and spend about $15k in subscriptions fee but the results were have probably worth $500 effort. If you don’t understand how marketing work like myself you can be easier wheel into this business model. After have a bad experience with PPL labs I learn about SEO and many other marketing strategies to gain a deeper understanding and disappointed that many things PPL labs promised they did not delivered. The bottom line people I suggest that you did your research and understand what marketing about before you engage any company.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

A great dynamic young team of social…

A great dynamic young team of social media experts and marketing pros. In searching for a partner to assist me in taking my E3 Planner System into the complicated world and multiple platforms of social media marketing, I was fortunate to connect with PPL Labs. Their expertise, talents and can do approach in our meetings and work so far as been truly impressive and encouraging. You often doubt the promises made by online internet and marketing companies, but PPL Labs are truly specialists and from the get go in our first meeting when I was introduced to the three members of the team who would be working on my project I was truly blown away, excited and confident that together my product will be a success.

10 October 2024
Unprompted review

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