PÖYTÄ Reviews 28

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Really happy with our Florence Oak Dining Table. The solid wood is evident and it looks high quality. Would’ve preferred black screws to match the legs and the coffee brown is darker than expected bu... See more

Rated 5 out of 5 stars

The table was as illustration. Very easy to put together and very stable. The inclusion of the felt pads was much appreciated. Delivery was prompt. The “delivery man” was very helpful. Worth the wait... See more

Rated 5 out of 5 stars

We ordered a solid oak dining table, bench with Manhattan chairs. The items are great quality, really chunky wood that is complemented by the black steel legs and the chairs are comfy and stylish.... See more

Company replied

Rated 4 out of 5 stars

Delivery was arranged to suit us over Christmas and they were helpful in organising a suitable delivery time. Our table is looks great and is very heavy. Some of the bolts in the legs don't line up... See more

Company details

  1. Furniture Store
  2. Rustic Furniture Store

Written by the company

At PÖYTÄ, you can build your own custom dining table online. Our tables are made of real solid FSC certified wood, ensuring it is sustainably sourced and we donate to the plant a new tree project for every dining table sold


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

28 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Florence Oak Dining Table

Really happy with our Florence Oak Dining Table. The solid wood is evident and it looks high quality. Would’ve preferred black screws to match the legs and the coffee brown is darker than expected but it will lighten with age.
Good communication from the customer support team.

29 October 2022
Rated 5 out of 5 stars

The table was as illustration

The table was as illustration. Very easy to put together and very stable. The inclusion of the felt pads was much appreciated.
Delivery was prompt. The “delivery man” was very helpful. Worth the wait!,

15 October 2022
Rated 4 out of 5 stars

I love my table and am very pleased…

I love my table and am very pleased with it. Excellent quality.
I did feel there was a lack of communication from the initial email after placing the order to the actual time of delivery but when I communicated Poyta did reply promptly.
Delivery was excellent.

15 February 2022
Rated 4 out of 5 stars

Nice Table and good customer service

Delivery was arranged to suit us over Christmas and they were helpful in organising a suitable delivery time.
Our table is looks great and is very heavy. Some of the bolts in the legs don't line up with the holes in the table top which is a bit sloppy engineering I would say.

23 January 2022
Rated 5 out of 5 stars

Incredible

Incredible! I’ve never written a review before but I felt I had to on this occasion.

The product is amazing quality.

Customer service has been second to none. It has been a pleasure being in contact with PÖYTÄ.

If you want a really high quality table and know you will be kept updated and treated well then it has to be PÖYTÄ.

31 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Really impressed with my table, bench and chairs. The delivery arrived when and as promised. Really easy to put together and it looks great! It’s all solid, well built and will last a long time, I would definitely recommend.

17 July 2021
Rated 5 out of 5 stars

Beautiful table and excellent service

We’re really happy about our purchase, a solid oak table with metal hairpin legs, as well as Poyta’s customer service. Unfortunately the tabletop got damaged in transit but an exact replacement was delivered to us within a few days of the original delivery.

17 July 2021
Rated 5 out of 5 stars

Absolutely love my new table

Absolutely love my new table.
I’ve hunted high and low to find this Gem
Looks classic and is really well made

22 May 2021
PÖYTÄ logo

Reply from PÖYTÄ

Hello Gemma,

We're glad you've found the table you were after! It looks fantastic in your office. Thanks for choosing us and we're here to help if you have any after care questions.

Best wishes,
Customer Services @ PÖYTÄ

Rated 4 out of 5 stars

Great Quality and Service

Great Quality and Service. Would Recommend!

19 May 2021
PÖYTÄ logo

Reply from PÖYTÄ

Hello Omair,

Thank you for the positive feedback. If you have any aftercare questions feel free to get in touch.

Best wishes,
Customer Services @ PÖYTÄ

Rated 5 out of 5 stars

A great and unique product

A great product, looks really neat in our dining room. it was professionally delivered ahead of time, and with all the safety processes that you'd expect during Covid-19.

23 April 2021
PÖYTÄ logo

Reply from PÖYTÄ

Hello Matti,

Thank you for taking the time to leave a review. We're pleased you're happy with the table. Please do get in touch if you have any aftercare questions.

Best wishes,
Customer Services @ PÖYTÄ

Rated 5 out of 5 stars

Great customer service, great quality products

Like a previous reviewer, I wouldn't normally order furniture without physically seeing it either, however, after receiving great customer service from Hiran (in prompt communication/sending samples etc) we decided to go ahead. We were kept up-to-date throughout the entire process, and even through some unfortunate Covid related delays Hiran kept in contact.

Unfortunately, on the day of delivery, the table top suffered some slight damage, however Hiran was extremely quick to respond and offered a replacement within a few days.

The table and chairs are of excellent quality and I'm so pleased I took the plunge. They are exactly as I'd imagined they'd be and the website images are a true reflection of the quality. I can't fault this company and would most certainly use them again and would have no hesitation in recommending them.

23 April 2021
PÖYTÄ logo

Reply from PÖYTÄ

Hello Elise,

Thank you for taking the time to leave a review. Despite the slight misfortune during delivery, we're glad we could get the table replaced quickly and are really pleased you like the Walnut table - this truly is a beautiful luxury wood.

Thanks again for the complimentary feedback and we're hear to help if you have any aftercare questions.

Best wishes,
Customer Services @ PÖYTÄ

Rated 5 out of 5 stars

Poyta is an excellent company to work…

Poyta is an excellent company to work with. Ordering is simple and if you have any questions, customer services are quick to respond. Our table and bench set was delivered on time and looks great. We are happy customers.

23 April 2021
PÖYTÄ logo

Reply from PÖYTÄ

Hello,

Thank you for taking the time to leave a review. We're really pleased we could get the table in the time-window you wanted and are sure it looks great in your home. Thanks for choosing us and we're here if you have any aftercare questions.

Best wishes,
Customer Services @ PÖYTÄ

Rated 5 out of 5 stars

Excellent purchase, excellent service.

I wouldn't normally order furniture without physically seeing it. However researching several companies selling the table & chairs I required, I took the plunge & ordered on line from Poyta. From my original enquiry, to placing the order, customer service was outstanding. I was kept informed throughout, when the original wood I had ordered could not be sourced at that time, I was given a higher grade at no extra cost.
Delivery was advised a week prior, confirmed the day before & called half an hour prior.
On delivery the table top suffered slight damage, however, Hiran, left this with me to use but would arrange a replacement to be made as soon as possible.
This was arranged & we received the replacement mid February - sooner than thought. Again, I was updated throughout, I can not praise Hiran enough.
Honest, straight forward excellent service.

8 March 2021
PÖYTÄ logo

Reply from PÖYTÄ

Hello Sally,

Thank you for taking the time to leave a review. Your unique Black Oak table looks wonderful. We're really pleased to have worked on your table and appreciate the kind feedback.

Best wishes,
Customer Services @ PÖYTÄ

Rated 5 out of 5 stars

Beautiful bespoke table great communication

We wanted a large beech table for our new kitchen dining room and the whole experience with PÖYTÄ was fantastic from start to finish. They advised on how to achieve what we wanted, great communication throughout and delivery on time. Table is beautiful and really is a centrepiece to the room. Highly recommended!

8 February 2021
Unprompted review
PÖYTÄ logo

Reply from PÖYTÄ

Hello Susy,

Thank you for taking the time to leave a review. The table looks wonderful in your home, we're really pleased you're happy with it. Its been great working with you on the project and if you need anything else, we're hear to help.

Best wishes,
Customer Services @ PÖYTÄ

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