My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I use their Visitor counter, it's great. Note that it may show zeros if you have an ad blocker. Great customer service helped me identify this issue. Great little app, would recommend.
I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more
Company replied
I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more
Company replied
Company details
Written by the company
Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.
Contact info
44 Tehama St., 94105, San Francisco, United States
- Please contact support via the support form
- https://help.powr.io/hc/en-us/requests/new
- powr.io
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would recommend this!
This is an easy to use webapplication to design apps for your website, I like the way you can design it as you want. I've been using this for years and still a happy customer. Only needed support one time, they did great, and above all, fast!
18 May 2026
Unprompted review
Reply from POWR
Thank you for your continued support over the years! 😊 It's wonderful to hear that POWR has remained easy to use and flexible enough to bring your ideas to life. We're especially glad that, on the one occasion you needed help, our team was able to provide fast and effective support. Thanks so much for your recommendation! 💙
I've used this platform for years since…
I've used this platform for years since 2021. It has been improved alot and I am very satisfied with the services. Their servicing support can reply promptly always.
18 May 2026
Unprompted review
Reply from POWR
Thank you for being with us since 2021! 😊 It means a lot to hear you've seen POWR continue to improve over the years. We're thrilled you're happy with both the platform and our support team, and we truly appreciate your continued trust and support. 💙
POWr is a great addition to any…
POWr is a great addition to any website. They are also super responsive and always quick to help.
15 May 2026
Unprompted review
Reply from POWR
Thank you for the wonderful review! 😊 We're so glad POWR has been a great addition to your website. It's also great to hear our team has been there with quick, responsive support whenever you've needed us. We truly appreciate your support! 💙
The customer service representative Dami
The customer service representative took the time to understand my problems and observed that I could not upload an excel sheet - that it has to be in Word. He took the time to test both alternatives and let me know which one works. Problem solved - and quickly. Great service!
14 May 2026
Unprompted review
Reply from POWR
Thank you for the thoughtful review! 😊 We're delighted to hear our team took the time to investigate the issue, test the different file formats, and quickly find the solution that worked for you. Providing thorough, hands-on support is what we strive for every day. Thanks for choosing POWR! 💙
They responded quickly to my inquiry…
They responded quickly to my inquiry and resolved the issue!
14 May 2026
Unprompted review
Reply from POWR
Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the POWR app and that our support team was able to provide a great experience. Your support means a lot to us.
Kudos!
Their support has already helped me many times when I needed something fixed, which speaks to how dedicated they are to providing excellent service and product.
11 May 2026
Unprompted review
Reply from POWR
Thank you for the kind words! 😊 It means a lot to hear that our team has been there for you whenever you've needed help. We're committed to providing the best possible support and are grateful for your continued trust in POWR. 💙
Quick response. Quick solutions.
I have used the chat three times since I installed POWR Editor and each time I received a quick response and my issues were resolved in no time. I like being linked to a person right away rather than go back and forth with automation/
4 May 2026
Unprompted review
Reply from POWR
Thank you for the wonderful review! 😊 We're so glad you've had a great experience with our support team each time you've reached out. Knowing that you were connected with a real person right away and got quick solutions means a lot to us. Thanks for choosing POWR! 💙
The app is very useful and easy to use
The app is very useful and easy to use. The customer service agent was extremely knowledgeable. Luis was quick to identify the problem and help me repair the issue. It is great app to help my business website work well
24 April 2026
Unprompted review
Reply from POWR
Thank you for the wonderful review! 😊 We're so glad the app is helping your business website and that Luiz was able to quickly identify the issue and get everything back on track. We'll be sure to share your kind words with him. Thanks for choosing POWR! 💙
Very responsive and helpful
Very responsive and helpful. Thank you for all the help
8 April 2026
Unprompted review
Reply from POWR
Thank you for the kind review! 😊 We're delighted to hear our team was responsive and helpful. We truly appreciate your support, and we're always here whenever you need us. 💙
The Power.io support is excellent!!
The Power.io support is excellent!!! We've been using their apps since 2015 and they have always been there for us with immediate expert support. Even on their apps where we use a free plan, they still provide the best support ever. The Power.io apps are great and their support is too! I highly recommend Power.io.
25 February 2026
Unprompted review
Very understanding and helpful
Arlyne Catungal (POWR)
She was very polite, very informative, very helpful,respectful person. I admired her way of approach. Thank you
23 February 2026
Unprompted review
Reply from POWR
Thank you so much for the kind words! It was truly a pleasure assisting you, and we're so glad we could help. Reviews like this really mean a lot to our team and motivate us to keep doing our best!
If you ever need anything in the future, don't hesitate to reach out — we're always here to help!
All the best,
The POWR Team
Reply from POWR
Thank you so much for your kind words! We're really glad our customer service team was able to help you out.
If you ever need anything else, we're always here for you!
Great Support
The support team is really great. They work together to make sure you aren't left hanging and continue to follow up until a resolution is found.
16 February 2026
Unprompted review
Reply from POWR
Thank you so much for the kind words! It really means a lot to hear that our team's effort to stick with you until everything's resolved made a difference.
If you ever need anything else down the road, we're always here to help!
Well-featured form builder
Well-featured form builder that's easy to style and embed, including on Shopify websites, and that's flexible enough for most scenarios. The integrations out-of-the box are impressive too.
16 February 2026
Unprompted review
Reply from POWR
Hi there,
Thanks so much for the kind words! We're really glad the Form Builder is working well for you and that the styling options and integrations are hitting the mark. It's great to hear it's flexible enough for what you need, especially on Shopify.
If you ever want to explore more of what the app can do or need any help down the road, we're here for you!
Thank you Luiz C. for outstanding customer service!
I just want to say a big thank you to Luiz C. I presented with not all the information, on an old account that hadn't been used in a year. I didn't have my login info. I was a mess. And Luiz was spectacular. Hunted down my account for me, fixed everything and even provided a refund for 11 out of the 12 months on the recent renewal that had processed through my credit card. (that's what alerted me to the fact I still had this old account). We really enjoyed using Wix and Form Builder. They both enhanced our client experience greatly. Luiz was kind, professional and timely. Thank you so very much for making this so easy. Be well!
3 February 2026
Unprompted review
Great App with great features and customer service
The team is very cooperative and responsive, they really stick with you until your issue is resolved which is exactly what you alway need as a customer. Happy to have discovered the app.
3 February 2026
Unprompted review
Reply from POWR
Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the POWR app and that our support team was able to provide a great experience. Your support means a lot to us.
Quick customer service!
2 February 2026
Unprompted review
Reply from POWR
Thank you so much for the kind words and the 5-star review! We’re really happy to hear you had a great experience with our Forms app. If you ever need help again or have questions, our support team is always here for you.
Big Help
It was great to receive big help to solve my tech issues from POWR. I was informed that they were busy with other customers, but I got the help I needed to delete one of my apps I couldn’t do on my end. I like the communication I received. Problem was solved.
27 January 2026
Unprompted review
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