Scammers! Also go under name 'Magic- Brico'. Like others ordered a pop up tent and waited nearly a month. Instead I received a pet beach shelter! CON CON CON! They are now not responding to emails and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scammers Do not order from them. Like others, ordered a 2-man pop up tent to be sent one that I can barely fit my foot in. Now, not answering emails and have shut everything down.
I ordered 2 x 3 second tents. They took forever to come. They have been delivered this week whilst I was on holiday. They were described as two man tents when in reality two cats would struggle to fit... See more
It makes a change to find a bargain that you know is not just a knock down on an inflated price in the first place. The equipment turned up within 25 hrs of ordering not including a Sunday and work... See more
Company replied
Company details
Information provided by various external sources
https://powertoolstore.net Power Tool Store is a London based online retailer of quality power-tools, accessories and hand tools. We offer a competitive price,fast delivery and prompt customer service. We keep in touch with customers and give them the answers and details regarding products. For any circumstances you need to contact us at any time and we’ll do our best for you. All products supplied are sourced from some of the world’s leading tool manufacturers such as: Makita| Dewalt | Bosch | Hitachi | Panasonic | Triton | Gmc Silverline | Black&Decker | Metabo | Milwaukee etc
Contact info
cordelia street, E14 6GH, London, United States
- 02035799696
- backoffice@powertoolstore.net
- powertoolstore.net
Scammers Do not order from them.
Scammers Do not order from them.
Like others, ordered a 2-man pop up tent to be sent one that I can barely fit my foot in.
Now, not answering emails and have shut everything down.
14 September 2020
Unprompted review
Scammers
Scammers! Also go under name 'Magic- Brico'. Like others ordered a pop up tent and waited nearly a month. Instead I received a pet beach shelter! CON CON CON! They are now not responding to emails and shut the website. Unbelievable that they can keep getting away with this given all this reviews for this company and 'Magic-Brico'. AVOID AVOID AVOID!!!!
24 August 2020
Unprompted review
I ordered 2 x 3 second tents
I ordered 2 x 3 second tents. They took forever to come. They have been delivered this week whilst I was on holiday. They were described as two man tents when in reality two cats would struggle to fit into them. Frankly, I'm disgusted. I expect a full refund when I return them. I have no return address so if anyone has it please let me know!! Appalling 😱
14 August 2020
Unprompted review
I ordered a 3 sec tent and after 20…
I ordered a 3 sec tent and after 20 days of waiting they send me a tent for cats and taken money from me for a 2people tent, stay away from this website, absolute scammers.
12 August 2020
Unprompted review
Placed an order back in March .
Placed an order back in March .. I received a confirmation email from power tool shop with my order number and have been asking for shipping and tracking information I expected it to take a while to get here have stopped answering my emails and have never given any information on my order at all after confirmation email. Please return my money or send me my tools .. I was prepared to make many purchases and my friends were as well .. I'm a contractor and I'm very interested in the tools you sell .. please give me my money back or send me my tools
21 April 2019
Unprompted review
I did not recived my package....
9 November 2018
Unprompted review
probabely scam
Didn't recieve my package (14 days since order), not answering emails, took more money from my card than they send me in an email "receipt"
14 October 2018
Unprompted review
Very prompt service
Very prompt service. Case was damaged during delivery which could happen to anyone. Ioan the sales guy went over and above to replace it for me the very next day!!!
Great communication too, I would definitely recommend.
16 January 2018
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
Excellent service and product.As …
Excellent service and product.As described would recommend!
12 January 2018
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
Super fast delivery
Super fast delivery, packaged well and good product. Cheers
11 January 2018
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
Poor delivery services
10 January 2018
Unprompted review
Reply from Power Tool Store
Dear customer,
we really sorry to hear that you are not been satisfied with the delivery service received.
I can confirm that one of our sales advisor contacted you after the driver tried to deliver the parcel without success on 4th of January.The driver left the card into the post.
You asked our advisor to provide you with the contact number of the courier which he did.
After that he also asked you to contact us back if there are any issue.
The courier driver tried to deliver the parcel again the next days but they couldn't find anyone home.
Finally they deliver the parcel to your neighbor on 08 of January.
We apologise for any inconvenience caused but please note that our team has tried to do everything within our power to solve the issue.
Best regards!
Power Tool Store.
Please see below the tracking order summary:
DespatchedCollection depotHubIn delivery depotOut for deliveryDelivered
As no one was available to receive your parcel, our driver delivered it to a neighbour on Monday 8th January 2018 at 14:55 and it was signed for by T ROBERTSON..ROCKHEAD CO
Print proof of delivery
Recipient's signature:
Signed
Item tracking history
Date Time Location Tracking event
8/1/2018 14:55
NOTIFICATIONS SERVICE…+NOTIFICATIONS SERVICE
Delivered to neighbour
8/1/2018 14:55
NOTIFICATIONS SERVICE…+NOTIFICATIONS SERVICE
Delivered to neighbour
8/1/2018 10:13 Perth Depot Out for delivery
8/1/2018 8:25 Perth Depot Prepared for delivery
5/1/2018 18:47 Perth Depot Returned to Depot
4/1/2018 18:27 Perth Depot Returned to Depot
4/1/2018 9:15 Perth Depot Out for delivery
4/1/2018 8:34 Perth Depot Prepared for delivery
4/1/2018 0:34 Perth Depot Received at delivery depot
3/1/2018 0:11
NORTH WEST PROCESSING CENTRE…+NORTH WEST PROCESSING CENTRE
Sorted
2/1/2018 15:45 London East Depot Collected
Quick and easy transaction.
22 December 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
Power tool store offers you an …
I would recommend Power Tool Store as they offer quality products and deliver professional services ! I will definitely buy from them again, keep it up ! :)
22 November 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
How a online shop should be!
Fast free delivery and a great price. A few drill bits in the box too was a great surprise. Will defiantly use again in the near future
22 November 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
Good tools great service
11 October 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
Good price, fast delivery.
Router table ordered Friday, delivered Monday morning- didn't expect such a fast delivery for free! Also, cheapest price. Will check out Power tool store next time I am looking for anything.
9 October 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
GREAT SERVICE !!
24 September 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
Best price and fast delivery to France
Best price and fast delivery to France. Thank you
15 September 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
best price I could find and fast …
best price I could find and fast delivered well done you
13 September 2017
Unprompted review
Reply from Power Tool Store
Thank you for ordering with https://powertoolstore.net
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.