Good prices
Good prices. Simple to order. Only thing i miss , was the lack of updates on my order. Very pleased at all. I will order more from Powersmart.
31 March 2026
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Company details
Written by the company
Willkommen bei PowerSmart, Ihrem vertrauenswürdigen Spezialisten für hochwertige E-Bike-Akkus, Werkzeugakkus und Laptop-Akkus. Bei PowerSmart legen wir großen Wert auf die Bereitstellung von Produkten höchster Qualität und exzellentem Kundenservice. Unsere Akkus sind darauf ausgelegt, die höchsten Leistungs- und Zuverlässigkeitsstandards zu erfüllen, sodass Ihre Geräte stets einsatzbereit und leistungsstark bleiben. Erleben Sie den Unterschied von PowerSmart und genießen Sie die Sicherheit, die mit der Verwendung unserer Premium-Akkus einhergeht.
Contact info
Chemnitzer Straße 11 12621 Berlin, 12621, Germany
- +49 (0)30 60985356
- support@powersmartakku.de
- powersmart-akku.de
4.5
Excellent
67 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
I liked that the delivery was fast and…
I liked that the delivery was fast and the product description was accurate.
31 March 2026
Excellent help in buying a suitable battery
Excellent help in buying a suitable battery for my Qwic bike. It fits perfectly and was delivered quickly.
27 February 2026
Outstanding service!
Everything went great—product arrived in perfect condition and super fast. Thanks a lot!
25 July 2025
I'm very satisfied
Easy to find right product on the web-page, easy to order, fast shipping, very high quality on the product/battery! I am very satisfied.
20 May 2025
I never recieved the product. DHL has not even tried to deliver it to me and now returned it to sender.
I never recieved the product.
7 April 2025
Reply from Powersmart
Thank you for your feedback, and we’re very sorry to hear about your experience.
According to the tracking information from DHL, your order was shipped promptly but unfortunately could not be delivered and was returned to us without any delivery attempt being recorded. We understand how frustrating this must be and apologize for the inconvenience caused.
We also noticed that your review was posted on April 9th, just two days after the order was placed on April 7th. Since international shipping can take several days depending on the destination, it’s possible that the delivery was still in transit at that time.
Please rest assured that we are happy to help resolve this. We can either resend the item to you or issue a full refund — whichever is more convenient for you.
Kindly contact us so we can assist you further.
Best regards,
Powersmart Team
They have parts for me
Chat to the person to
Find part I need and they shipped it next day
24 March 2025
Unprompted review
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