Powersaver Reviews 

353
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Excellent bunch of lads. So helpful and friendly. Mark (manager) helped me with my order and after ordering it a 2pm the parcell arrived at 9.30am the following morning. Excellent prices and very... See more

Rated 3 out of 5 stars

I paid extra for next day delivery and placed my order a good hour before the dead line of 2-00pm, but my goods were only despatched on the day I should have received them. I emailed the company and r... See more

Rated 1 out of 5 stars

I ordered a bathroom ceiling light becel with next day delivery service four weeks ago that has not been delivered. I contacted Powersaver and DHL with the request to investigate with nmo response. On... See more

Rated 1 out of 5 stars

Avoid this company. Item sold not as described on their web site. Refund was offered (Return at my expense) however the problem (lack of range on the sensor) was discovered after unit was fitted so I... See more

Company details

  1. Electrical Wholesaler
  2. Burglar Alarm Store
  3. Electronic Parts Supplier

Written by the company

Powersaver is a UK based Electrical and Security wholesaler. Selling intruder alarms, wireless burglar alarms, lighting, home security and electrical products.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

353 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(353)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

Easy to use website. Very competitive prices. Items ordered around 11am were delivered the next day and well packaged. What more could you ask for?

23 January 2022
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Item sold not as described on their web site. Refund was offered (Return at my expense) however the problem (lack of range on the sensor) was discovered after unit was fitted so I wrote and asked for supply of another sensor or partial refund.
I got no reply.

8 January 2022
Rated 4 out of 5 stars

Delivery let down but otherwise fine.

First time I've ever used Powersaver and I can't say it'll be my last because the experience was decent overall. However, even in desperate need in the future, as I was on this occasion, I'll never pay extra for next working day delievery.

Needed batteries for an wireless, outside siren box because we were getting loud-beep warning sounds driving us mad in the house and we had an alarm company to fit them that was due to close soon for Christmas. Therefore, we paid the extra for fast delievery. I assumed - or thought I read on Powersaver's website - that paying extra would mean that the item would be delievered by a private courier but when I got the order confirmation email, it stated Royal Mail at the bottom. Ordered on a Saturday; was hoping for Monday delivery but expected Tuesday in reality. Arrived Wednesday afternoon; too late for my alarm company to fit them.

Contacted Powersaver by email on the Wednesday and asked for a refund of extra delivery. They got back to me straight away, which was good, but explained that they had requested 24-hour delievery and that I needed to take it up with Royal Mail. That was that.

In summary: Easy to navigate website to order; easy and secure payment system, correct product arrived and packaged very well, good/fast replies to enquiries but felt I'd wasted money paying extra for fast delievery.

25 December 2021
Rated 4 out of 5 stars

Poor start but great finish!

Only reason I have given it 4 stars not 5 is because the items I ordered arrived promptly but with one item missing. The upside was that it was supplied by return of post immediately with no quibble, "Great stuff!!!".

3 December 2021
Rated 4 out of 5 stars

Order collection.

Your service is always 5 star but your web site needs a slight alteration regarding the "collect from Brighouse" option.After my purchase I got an email saying my goods were being dispatched so I had to quickly ring to make sure my order would actualy be there when I called to collect.A system like Screwfix or Toolstation confirming payment and saying your goods await would be more reasuring.Thank you.

25 November 2021

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