Great price , I was looking for a small radio and came across the Roberts Petite 2 radio ... a brilliant clear FM Dab + loud sound for such a small size that came in different sizes with easy to use c... See more
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I recently had to purchase a television for bedroom fitment. I was pleasantly surprised that Powerbutton were a local company. I like to support local businesses. The internet transaction was very sim... See more
Company replied
Excellent service. One of the screws as part of a pair of Sanus stands wasn't properly machined. Powerbutton dealt with the issue promptly, sending out a replacement screw via courier. Excellent commu... See more
Company replied
Great communication and next day delivery service, to Scotland, for a pair of Sanus speaker stands, at a very competitive price. Excellent all round. Undoubtedly I will buy from Powerbutton again in f... See more
Company details
Written by the company
Powerbutton is a consumer electrical goods retailer, providing customers with the latest audio equipment and accessories. We are independent, ambitious and family-run, and pride ourselves on providing the best products from leading market players at competitive prices We are dedicated in providing the best in consumer electrical goods and after sales service. Although we are new, our roots are very much electrical. With over 50 years experience in the electrical retail sector, we are a family run, independent retailer. We are AUTHORISED DEALERS for Sony, Sonos, Panasonic, Flexson, Hama and more... We may be small, but our vision is big! With more product categories and models coming soon, we plan to offer the best range of electrical goods without compromising on quality. We check prices daily so you don't have to. We strive to remain competitive whilst offering the best products and choice at prices you can afford. Powerbutton is run by humans, for humans. We don't rely on computers to do all the work and as such we are only a phone call away. We care and as such aim to provide a personable service unmatched by competitors. We have every confidence that every item we sell will last. If, in the unlikely event there is a fault, we will endeavour to support you as best we can. Need help installing your device, email us, chat with us or call us on 01275 848180 for technical support and advice.
Contact info
47 High Street, Portishead, BS20 6AA, Bristol, United Kingdom
- 01275 848180
- sales@powerbutton.co.uk
- powerbutton.co.uk
4.9
Excellent
510 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A very good price and our order arrived…
A very good price and our order arrived on time.
6 December 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
I ordered black speakers and they sent…
I ordered black speakers and they sent white! The excuse was that the computer sends white out when black is out stock and no apology, I reckon they were hoping I'd just keep white. The mistake meant I had to take a day off work to wait for the courier to pick it up
3 December 2023
Reply from Powerbutton
Thank you for taking the time to write this review. Both the invoice and delivery notes clearly stated that the speakers were ordered in the white colour and therefore these were picked for dispatch. Yes the website can default to white if stocks are out in black but this can be changed in the cart at the time of order. We will look to address this with our website providers going forward.
We are glad that we could collect the incorrect speakers and supply the correct black speakers very quickly.
We apologise for the inconvenience that has been caused and the time taken off work in order for DPD to collect the incorrect speakers.
Very prompt and as shown.
30 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
The staff know their products really…
The staff know their products really well and provide accurate advice. The staff are very helpful and kept me updated on my order whilst they awaited new stock which only took 1 day for my items to arrive. I would have no hesitations using this company in the future and thankfully there are still companies around like this one that provide a great service.
3 December 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
Highly recommended lovely speaker and…
Highly recommended lovely speaker and sound Quality item
3 December 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
Easy installation.
29 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
Excellent service
30 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
Excellent prices and service
26 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
Paid for my item but was told would be…
Paid for my item but was told would be delayed for a couple of weeks, I wasn't able to wait so was sent a polite email saying they would send me a refund . I was refunded very quickly.
Thank you. 😊
26 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review! Please share your experience with friends and family to help grow the Powerbutton brand.
Sonos Mini Sub - 2nd purchase
Second time in using PB to bulid on my home cinema kit with Sonos equipment. Site is great and clear, best price at the time, discount codes available, quick efficient delivery...and as always, very helpful. Bit of a faff and fuss when checking out so for me this is the only minor negative to try improve on...though swiftly sorted in a few minutes of calling customer services.
27 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Yes we are fully aware of the issues with the checkout and are looking to resolve this in the near future. Apologies for the inconvenience that may have been caused.
Disappointing performance
Powerbuttton accepted and confirmed my order and then wrote to say they couldn't honour it. The website also strongly implied that I needed to buy a power-lead with the equipment. That was a surprise and turned out not to be true when I obtained the kit from another supplier.
26 November 2023
Reply from Powerbutton
Thank you for taking the time to write this review. Unfortunately when the order was placed, the item was out of stock which our website should have clearly stated above the "buy now" box. We do allow back orders on selected items and did inform you of the option to receive the order when stocks arrived.
If we were to proceed with the order then we would have highlighted that the power lead was not necessary in this case.
The website makes "generic" recommendations to add additional items to your order. Many items which we sell may require an additional "longer" power cable, particularly for Sonos speakers if they are wall mounted or sited in a location further away from a mains socket.
We apologise for the inconvenience with the order and glad that we refunded the costs in full.
Fantastic experience
Excellent communication, best price available, excellent build quality and fast delivery
27 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
Great communication and product
Good company to deal with I had a smooth transaction, and delivered very quickly.
1 December 2023
Unprompted review
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
Excellent company
Excellent company - great prices and super fast and efficient delivery service.
22 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
Great customer service via email as I…
Great customer service via email as I had trouble with payment goods arrived very quickly once sorted . Thanks guys
20 November 2023
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
Reply from Powerbutton
Thanks for taking the time to write this fantastic review. Please can we ask for you to share your experience with friends and family to help grow the Powerbutton brand.
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