Power kicks Ass in service, prices and customer care! I would hire the entire staff for my own company anytime any day! Staff is genuinely service minded and gives accurate information and demon... See more
Company replied
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See what reviewers are saying
Chaos to handle and provide information. On Sale day morning, the stock on online shown 55 pieces available at store, but couldn't locate. Website servers were down and got information after 40 min... See more
Evil salesmen, with deceitfull half truths get you to sign contracts that are based off of lies then. My friend was told to purchase a watch on fake pretens that it would work guarenteed with the p... See more
Company replied
O lust give 5 stars for wonderful excellent and amazing costumer service .i enter the store just around 7 50 pm the store was about to close i was thinking i might not get the help i wanted but i was... See more
Company details
- Electronics Company
- also in
- Appliance Store
- Cell Phone Store
- Computer and Accessories Store
- Electronics Repair Shop
- TV store
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Enköpingsvägen 27, 177 38, Järfälla, Stockholm, Sweden
- 08 51 76 60 00
Veckans kampanj
4.1
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Perfect service
25 November 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have bought moto e22 which I have…
I have bought moto e22 which I have used for 2days and the mobile is Dam slow , I tried to return it and they have not accepted
25 November 2023
Unprompted review
Reply from POWER.se - Barkarby
Hello!
I'm sorry to hear that you're experiencing issues with your Moto E22, and it's disappointing that the return hasn't been accepted. You can contact our customer service for further assistance.
Wish you a nice day!
Muwahib on POWER!
Ordering online was good and simple
Ordering online was good and simple. But there was huge queue near cash counter where coupon system was not maintained
25 November 2023
Click and collect turned out to be…
Click and collect turned out to be click and get to the store, then they would check if they had the product.
Once confirmed and then going to the collections at the back of the store it took much longer than expected to receive the product. Extremely slow customer service from all parties involved.
24 November 2023
Bought some products during Black…
Bought some products during Black Friday and the service was great and personal at the cashier was really helpful. Thank you
24 November 2023
Bra service
23 November 2023
Disappointed
Took forever to pickup the tv after i bought it and they didn't have the model listed in their site.
12 November 2023
Reply from POWER.se - Barkarby
Dear Hassan,
We apologize for the delay in the TV pickup and any inconvenience caused by not having the listed model available. We'll work on improving our processes to ensure a smoother and more accurate shopping experience in the future. If you have any further concerns or questions, feel free to reach out. Thank you for bringing this to our attention.
Best regards,
Rafiya at POWER!
Bra service!
10 November 2023
Poor customer service.
I placed an order, got a confirmation sms that my packet is ready. Went to the store , it took them 1 hour to look for my order and they couldn’t find it. Gave me something completely different than what I ordered because that’s what they had in stock.
6 November 2023
Reply from POWER.se - Barkarby
Hey!
We apologize for the inconvenience you experienced during your recent visit to our store. Your feedback is important to us, and we want to address the issues you encountered.We are actively working to improve our inventory management and order fulfillment processes to prevent similar situations from happening in the future.
Thank you for your feedback.
Muwahib på POWER!
Bra personal.
3 November 2023
Promise Promise and Promise
Promise Promise and Promise, they are the biggest liers in the market.
Ordered something in the store and still waiting after 29 days. They say we have fixed it and you will the info in mail, nohting happens. Customer service insist to cancel the order.
I went to store 3 times now and this time need to contact konsumentverket and social media to help promoting POWER with all the snapshots with customer support where they lie all the time.
They have already created a lot of stress and going to complain about them soon.
9 October 2023
Unprompted review
Reply from POWER.se - Barkarby
Hey!
Thank you for your feedback, I'm sorry to hear about the extremely frustrating experience you've had with your order from POWER. It's disappointing when a company fails to meet its promises and creates such inconvenience for its customers. If you wish to talk further about this, you can contact us via customer service and we will rectify the problem.
Thank you for sharing your experience.
Muwahib on POWER!
Bra service
26 October 2023
Bro perfeket
22 October 2023
Super Company
21 October 2023
It's was a good shopping expr with Power
It's was a good shopping expr with Power as I got good discount and free shipping.
17 October 2023
Chaos to handle on a sale day
Chaos to handle and provide information.
On Sale day morning, the stock on online shown 55 pieces available at store, but couldn't locate. Website servers were down and got information after 40 min that nothing was available. Big chaos at billing counters as the servers keeps up and down and total chaos and it took more than 4 hours to complete a simple purchase. Power need to power up to stand with Mediamarkt legacy.
14 October 2023
I booked a home dilevery for my…
I booked a home dilevery for my purchase of stove & washing machine, but still got msg to pickup from store. There is no communication or confirmation after talking to customer sypport. Still products not delivered from 9th oct.
10 October 2023
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