I opted to purchase via click & collect. I went to the store after receiving the message that my order was ready. I had to wait a long time for the staff to find my order. When I got home, I found out... See more
Company replied
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See what reviewers are saying
Although there was some difficulty finding my Click and Collect order, staff were willing to spend time helping t correct the error. I left with my item but was not told about Duty free refunds. Whe... See more
Company replied
I bought a Oral B IQ10 that was registered in their "tilbudsavis" it cost 2299kr and when I got home and open it the only thing in the box was a opened used mouthwash. They did exchange it for one t... See more
Company replied
I have purchased few products on Black friday sale and few for Christmas , all the products are good and customer services are very friendly and supportive to choose the right products to me, I reco... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Rødovre Centrum 90, 2610, Rødovre, Denmark
- 70338080
4.0
Great
4K reviews
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I recently bought a computer from them…
I recently bought a computer from them because it was a super sale. according to them at the time it was retailed for 7500 but they had this opening sale that cut the price to 4500. being tempted by that I bought the computer, but then they said I had to pay 500 extra for some built-in protection. When I asked for a computer without that built-in protection they said that it was out of stock, so I said whatever and bought the computer, at that time on their online store the price of the computer was 7500. but today, when I checked the price of the computer, it was retailed as only 5499 and there were no sale prices on it so I basically got scammed.
4 November 2023
Unprompted review
Reply from POWER.dk - Rødovre
Dear Pratishta
We are truly sorry for the challenging experience you had with the purchase of your computer from us. It is crucial for us to maintain an honest and transparent sales process, and it's regrettable to hear about the issues you encountered.
It's unfortunate that there was confusion regarding the price and the added protection for your computer. Our goal is to ensure that our customers receive accurate information about prices and any additional offers. We will take your feedback into consideration internally to prevent similar situations in the future.
If you wish for further follow-up, please contact us at review@power.dk with your Trustpilot username and contact information, as we do not have your details from this review.
We would like to welcome you back to POWER and hope to provide you with a better experience next time. Our aim is to offer you the right guidance and assistance in finding what you're looking for. We appreciate your feedback and hope for the opportunity to earn your trust again.
Wishing you a wonderful day!
Best regards
Zaneb/POWER
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