Potato House Reviews 

467
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the seed potatoes, often noting their disease-free nature and the delicious taste of the resulting crops. Many appreciate the extensive range of varieties available, supported by detailed information for selection. The service is frequently described as first-class, with easy ordering, prompt communication, and helpful support. Reviewers also highlight the fast and efficient delivery, with products arriving well-packaged and in good condition. However, some customers also noted issues with delivery, including missing orders, delays, or packages being left in unsuitable conditions. A few other people also felt that some tubers received were too small to plant or arrived damaged.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the excellent quality of seed... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and good... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy dispatch and prompt... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, first-class,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality potatoes, good crop and disease free. Really friendly and efficient customer service,,with speedy dispatch and delivery.and delivery communication. Can’t fault them, will use agai... See more

Company replied

Rated 5 out of 5 stars

This is my third season with the allotment and my first time of growing potatoes. I chose the variety Acoustic as we love smooth potatoes. Tonight is a summer evening in July and we're enjoying the fa... See more

Company replied

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

467 reviews

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1-star

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Replied to 100% of negative reviews

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4.8

All reviews

(467)

103 reviews in the last 12 months

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Rated 3 out of 5 stars

Meaningless reviews are meaningless

It is not possible to give any meaningful review for this product. The seed potatoes were delivered. I will be able to say more when they have produced a crop!

22 April 2025
Potato House logo

Reply from Potato House

Reviews are generally given for the service and goods up to that point, not what might happen in the future and so this 3* review is unusual, but none-the-less I appreciate the time taken to write us the review.

The review might be more meaningful if you were to mention aspects of our business that have been good up till now - for example speed of delivery and quality of the goods.

The next part of this experience is up to you not just the seed potatoes that have been delivered!

However, we are here to help you get a great crop and don't just leave you now. We are here to help you - and for that crop to gain the extra 2*

Do you know that if you sign up for our newsletter you will get snippets of advice sent to you individually timed to your order? We're here over email and social media as well for any questions you may have.

Please note that beasties and blight may get in the way of a good crop - and so the elusive extra 2* is out of our hands. Other factors such as weather and soil will contribute to the success of your crop,

We look forward to updates of your season - and of course an updated review in the summer!




Rated 5 out of 5 stars

Outstanding Company & Quality Products

The quality is outstanding and I wouldn’t buy from anywhere else so thank you to all of your workers for quality products and service.

Your customer service is an absolute joy in this day and age and much appreciated.

6 April 2025
Unprompted review
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Reply from Potato House

Thank you for your kind review! We're here all season if you have any questions. I hope you get a great potato patch.

Rated 5 out of 5 stars

Excellent range; choose your delivery date

Excellent range, very good quality seed potatoes. Grew last year and they all gave excellent yields. Plus you can order to deliver on a specific date - I ordered in November for late March delivery.

20 March 2025
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Reply from Potato House

We appreciate your comments on our delayed delivery service and other aspects of our business. Thank you for your continued custom. We're here to help all season if you have any questions.

Rated 5 out of 5 stars

Good seed potatoes

Good website with an excellent range, good quality seed potatoes dispatched at a convenient time.
This is my second year of buying seed potatoes from this supplier, so I'm optimistic about the results!

20 March 2025
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Reply from Potato House

Thank you for your continued custom! We dispatch when it is convenient for our customer and we're glad that this is appreciated! Let us know if you have any questions over the growing period.

Rated 5 out of 5 stars

Hooray! Scottish seeds for a Scottish climate

We've been getting potato seeds from Potato House for a few years now. It's great to get seeds of quality and suitable for our Scottish climate. The interesting range of different organic older varieties is great.
Fingers crossed for a good potato growing season!

20 March 2025
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Reply from Potato House

Thank you for highlighting our range! We are proud of the number of varieties that we bring to the gardens and allotments. Fingers crossed - but if that doesn't work, we're here to help over the season. I hope you get a great potato patch.

Rated 5 out of 5 stars

A great company

My potatoes arrived very quickly. On opening, I noticed one potato was damaged. I emailed photos and asked it the damaged potato could cause issues for the others on the net. I was given good advice and I was sent a replacement bag of potatoes, which also arrived quickly. Customer service were very helpful and friendly.

20 March 2025
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Reply from Potato House

Thank you for your patience and understanding while we sorted your problem out and thank you for your kind words.
We always aim for a quick turnaround.
We're here for any growing questions you may have over the season. Chits away!

Rated 5 out of 5 stars

Valued small customer

Ordering and delivery were as good as usual. Informative email when I identified the drop in size of tubers from previous years.
Even though I’m a small consumer I’m made to feel valued as part of the potato house family. Rare nowadays!

20 March 2025
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Reply from Potato House

We really appreciate your order and review. No order is too small (or too large!).
We're here for any questions you may have. Talking about family - let us know how our baby potatoes get on!

Rated 5 out of 5 stars

Trustworthy company

Produce good quality and arrived earlier than expected. Trustworthy company.

18 March 2025
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Reply from Potato House

We always aim for a quick turnaround, then the orders are in the hands of the delivery companies! I am glad that they got the potatoes to you quickly.

We hope you get a great potato patch, we're here for any questions.

Rated 5 out of 5 stars

Prompt

Prompt, good quality, reasonably priced, large stock of varieties to choose from. Enough said

18 March 2025
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Reply from Potato House

Thank you for highlighting all these points! We're here if you have any potato questions over the growing season

Rated 5 out of 5 stars

Fantastic customer service with a great…

Fantastic customer service with a great selection of seed potatoes! Would highly recommend 😊

10 March 2025
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Reply from Potato House

Thank you on all accounts! We hope you get a great potato patch, we're here to help if you have any questions.

Rated 4 out of 5 stars

Ordering was easy & prompt delivery

A good selection of organic potatoes which look good, hopefully the yield will be high!

19 March 2025
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Reply from Potato House

Thank you for leaving a review mentioning our range of organic seed potatoes and their quality.

I'd like to address your comments about being expensive and late in the season to buy. Our prices remain the same throughout the season and we do not put them up if other places are sold out (we have late season potatoes and these will have a premium when we start to see these in June).

I had a look at your order and you ordered several varieties, getting two x 6 tuber nets of each variety. For info, we also sell in 1kg nets and this would be cheaper per tuber. You can pick the net size on a drop-down menu at checkout.

As you have mentioned your varieties are organic and as the leading grower and supplier of organic seed potatoes in the UK, we know that our prices are in line with other retailers for all varieties. Remember - our prices include delivery so can appear more expensive.

This is our busiest period just now and so you certainly are not late in purchasing your seed potatoes.

Yield can be affected by many things (weather, blight and beasties!) and we're here to help at all stages. Please let us know if you have any questions over the growing period by email or by tagging us on social media.

Chits away! I hope you get a great potato patch

~~~~~~~~~~~~
ETA
thank you for your updated review and star rating.
We hope we can earn the 5th over the season and are looking forward to updates. We're on social media and email if you need any questions answered.

Rated 4 out of 5 stars

Potatoes were delivered very quickly…

Potatoes were delivered very quickly and were in good condition. I expected more actual potatoes though but hey … they’re ‘heritage’, wish the price was too 😂

18 March 2025
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Reply from Potato House

Thank you for your review highlighting our quick delivery and good quality.

However, I am not sure what you mean when you say that you "expected more actual potatoes" I have looked at your order and you bought 2 x 6 tuber nets. Did you get 12 tubers or were some missing? Was the parcel damaged? If so, please email amy@potatohouse.co.uk and we can look into this for you.

We sell most of our seed potatoes in a variety of pack sizes: 6 tubers/1kg/10kg/25kg. The customer picks the size via a drop-down menu on the variety page. We advise that the customer checks this on their confirmation note.

We're here all season to help you - heritage potatoes need no extra care and we're sure you will get a great harvest.

Chits away!

Rated 5 out of 5 stars

Seed potatoes

Ordered 3packs of seed potatoes. They arrived very quickly and in good condition.

17 March 2025
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Reply from Potato House

We're here all season if you have any questions. I hope you get a great potato patch.

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