PostNet Reviews 23

the worst company ever.
They are Racist and bad ... the customer support talk to me laugh and didn't help . waste of money!

This has by far been the worst service experience i have ever received. I was blatantly thrown out of the postnet on Long street with the use of brute force and a weapon i would aliken to a guillotine sword.

Upon arrival at the branch both myself and the lady i walked in at the same time as were pretty confused by all the signs so she opted to ask for help from the gentleman at the counter and this is when she has greeted with a harsh request for her to sanitize her hands and only then will he speak to her. She did so. So did i . I then went up top the counter for assistance and this is when myself Desmond the aparent manager got into a heated debate about where it is that i said i wanted the package to be delivered to: Gonubi postnet was y initial request, however Desmond may have heard me incorrectly as he insisted that i had asked for a doorstep delivery service. I asked that we dont dwell on that as i was in a hurry and really just needed the package to go to Gonubi and get there before Friday.

What happened afterwards was beyond me! Not only was i accused of being an idiot in the mist of around 8 other customers; but i was told that my education was as a of Des' past shinanigans: "I burnt houses with tyres for that F***en english that you are speaking now". This is when the lady at the store intervened. She casually asked that i stop arguing with Desmond and this is about te time that i threatened to take a video recording of the situation.

I am absolutely appauled by the mere thought that i have endured such abuse at the hands of not only an adult but a representative of a company that we work quite closely with on our ecommerce initiatives. It is sickening to think that one holds such thoughts at the tip of theior minds, as to unleash them at random customers and subject us to bullying and violence. It is very dissappointing that in 2020 we still have public service workers bringing up the past that we as nation are attempting our utmost best to move away from in order to foster a better future for not only Desmond's very own kids but for countless a generation of South Africans to come.

Jason Curry (owner) of PostNet in Chesapeake, VA is a SCAM ARTIST. I had DMV send my vehicle registration to my PostNet box. PostNet received my vehicle registration back on August 30, 2019 and did what they generally do, which was take a photo of the outside of the letter and apply it to my Inbox. On August 30th (same day), I chose to have them send this letter to me and paid the charges. After 3+ weeks I still never received the letter, so I reached out to John S. with iPostal1 who reached out to Owner Jason Curry. Jason from the beginning was very rude, unwilling to assist and highly unprofessional with his responses. So when he offered to chat over the phone, after I asked to speak to his supervisor (unaware he was the Owner at that time), I had just received the letter in the mail the night before. So I had him call me. He had been blaming everything on USPS claiming they must have “lost” my mail, damaged it, etc. (totally unaware that I had received it). He acted all confident and sure of himself that he was going to get away with everything until I began asking him questions that put him on the spot such as, “Do you all have cameras throughout the building?” Do you all make it a habit to go through your customer’s mail?” Describe the stamps you all use for sending out letters.” He stuttered, couldn’t provide responses, paused for Long periods of time (where I thought he had hung up), began back peddling and lying about how they process mail and went back to trying to blame USPS for which I immediately shut down and advised him all the facts point to him and there’s really nothing he can say to prove otherwise. He then began begging me to send him a photo copy of the envelope I received.

Long story short this letter was intentionally opened w/out my consent or knowledge by owner Jason Curry who confirmed he is the only person who sends out mail the way I received it. I received Only my registration card and nothing else in a typical white envelope (not the DMV enevelope they took the photo of initially) confirmed with Jason the distinctive stamp was in fact theirs (PostNets) and this envelope had my business name written on it?? Seeing that DMV is unaware of my business and never applied my business name anywhere on the Original envelope, totally contradicts Jason’s accusation that USPS had to have been the ones who opened my mail and applied it to another envelope.

That being said, Jason confirmed that He Himself would have been the only person capable of doing this. My decals were missing as well as the letter DMV generally applies inside the envelope for which you can see in the original photo (PostNet took) it did have. Jason, also lied by telling me it was sent out to Texas on 9/10/2019 (12 days After I advised them I wanted it sent out and was Charged mind you), but the letter clearly shows stamped by USPS in Richmond, VA on 9/17/19? Also, while he tried to blame USPS for "losing" the mail he also said that it's my fault for not paying for the more expensive delivery to include the tracking number. That's a ridiculous statement to begin with, and apparently it's how he gets away with going through peoples mail and taking whatever is valuable with minimal chances of getting caught. I shouldn't be forced to pay the more expensive delivery option just to feel safe that my mail is actually going where it's intended to. I have before and after photos of the letter, emails, time and date stamps, etc. and it’s already been reported to the USPIS, Police, etc. and put under investigation. I’ve already had to change passwords on several CC and personal accounts since the start of this, because of Luckily failed attempts to gain access to them SO FAR. YOU HAVE BEEN WARNED! PLEASE DO YOURSELF A FAVOR AND GO ELSEWHERE!