Too bad until now 10th of Dec I still…
Too bad until now 10th of Dec I still haven’t received the items I ordered. And i probably don't need it anymore because Christmas is in 15 days. :(
That is way the rating is this low.
19 November 2024
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Hast du Fragen zu deiner Bestellung, der Bezahlung, den Lieferzeiten oder allgemeine Fragen zu Poster Store? Dann sende uns eine Email an info@posterstore.de und erhalte innerhalb von 24 Stunden eine Antwort. (Montag-Freitag 9-17 Uhr)
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4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The box was opened upon receiving it at…
The box was opened upon receiving it at the post office, with some damages on one side and also some miscoloring/misprinting. I sent 5-6 detailed pictures taken at the post office and at home but this was not sufficient documentation.
28 May 2024
Reply from Poster Store
Hallo Merima,
vielen Dank für deine Nachricht und die Fotos.
Es tut uns sehr leid, dass deine Ware defekt angekommen ist.
Gerne möchten wir dies für dich lösen. Eine Nachricht mit mehr Info haben wir dir per Email gesendet.
Ich wünsche dir einen schönen Tag.
I recommend them :)
Good quality paper, exact sizes, easy to place the order, and good quality of frames. The packaging and delivery was also perfect. One less star as I felt that the colours of the posters looked a bit washed out (I was expecting the posters to be a bit brighter than they were). Still, I have ordered through them a second time, and I was happy with my purchases.
10 February 2024
Print did not meet my expectation
The packaging was nice but when I opened it, I was disappointed cause the picture looks like it was printed with an usual printer on an usual paper.
22 June 2023
Reply from Poster Store
Dear Ö.C.
Thank you for your feedback.
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made by a combination of durable ink and high-quality 200gr premium paper with a matte finish.
I wish you a lovely day!
/Team PosterStore
Reply from Poster Store
Hi Irene,
Thank you for your feedback.
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made with a combination of durable ink and high-quality 200gr premium paper with a matte finish.
Our customer service will reach out to you shortly.
We wish you a lovely day!
Poster Store
Nice quality
23 March 2023
Reply from Poster Store
Hi Selena,
Thank you for your feedback, it is really appreciated!
If you have any questions you are welcome to contact our Customer Service team.
Best Wishes,
/ Poster Store
Alles war in Ordung.
11 February 2023
Reply from Poster Store
Hallo,
Vielen Dank für die netten Worte. Das freut uns wirklich zu hören!
Ich wünsche dir noch einen schönen Tag!
/Poster Store
Reply from Poster Store
Hallo,
Vielen Dank für deine positive Bewertung. Es freut uns sehr, dass du mit unseren Produkten und unserem Service zufrieden bist.
Liebe Grüße aus Stockholm /POSTER STORE
Delivery didn’t arrive for the second…
Delivery didn’t arrive for the second time. No reasoning, no updates.
Never ordering again.
5 May 2022
Reply from Poster Store
Hi Laura,
We are sorry to hear that you are not satisfied with us. This is not how we handle our clients.
We would highly appreciate if you would get in touch with us by describing the issue so that we can investigate in this matter.
/ POSTER STORE
Poor resolution
The 30*40 poster and the smaller ones are very pretty, unfortunately the bigger sizes (I ordered 3 50*70 and 2 40*50) have a very poor resolution, you can see the pixels
25 April 2022
Reply from Poster Store
Hi, thanks for your review!
We are sorry to hear that your order didn’t match your expectations.
We aim to show the true nature of our products on the site as accurately as possible, both in pictures as well as in the individual product description text. The colour and resolution you see on the website depends on the screen and lighting settings of your device, which can unfortunately lead to some discrepancies in how your device displays our product characteristics. If you have any further questions about our products, please contact our customer service.
We wish you a nice day!
/POSTER STORE
Mein absoluter Favorit 😍
31 January 2022
Great customer service!
3 May 2021
Reply from Poster Store
Hallo liebe Villalba,
es ist sehr schade zu lesen, dass deine Poster nicht deine Erwartungen erfüllen konnten.
Unsere Poster werden unter permanenter Qualitätskontrolle in einer der renommiertesten Druckereien Schwedens in einem matten Finish gedruckt.
Die Gründe für deine Unzufriedenheit interessieren uns sehr, unser Kundendienst wird dich daher in Kürze kontaktieren.
Hab einen schönen Tag!
/ Team Poster Store
BAD quality
I ordered 2 posters from Austria. They're literally just matte, low resolution printouts, which I could've printed at home for a minor cost with higher resolution instead of wasting 30 euros on them. They also don't take returns or anything. Dont waste your money on this website, it's not worth it.
10 July 2020
Unprompted review
Reply from Poster Store
Dear customer,
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made by a combination of durable ink and high-quality 240gr premium paper with a matte finish.
Sadly I can not find any contact information attached to your review. Would you please reach out to our customer service? This will ensure that we can look together at this matter and hopefully find the best solution.
I wish you a lovely afternoon!
/Poster Store
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