Posten.no Reviews 

A parcel was delivered to wrong post office in shop. I tried to complain, but met several difficulties both from posten.no and the shop (where the post office was). I was only able to chat or talk to AI-assistent, almost impossible to talk to a real person. It tok me several days to get a real contact. They promised to send the parcel to «my» post office in shop, but it never arrived. The day after my personal contact with somebody at posten.no I got the news that posten.no already had sent back my parcel from Norway to Spain. So I had to contact the seller and ask for a new delivery. They sent the new parcel the same day, and now I am already waiting again

so far it seems too slow. I hope my parcel is delivered, as it seems to stay at the airport for at least 7 days (5 working days).

asså, även inom landet leverans är postnord ju SUCKS. Bet bottom dollars they will always make up stories about how you cant be reached while zero calls attempt was made. Friggin hell.

I ordered a package as a foreigner from another country and Jesus Christ. I had to write 4 emails, couldnt make a user profile for 4 days, then had to get a tax number and now it still doesn't accept that. How unnecessarily complicated can a process be? If I had known that beforehand I would have never ordered.

Top notch norwegian monkey company, even africa post deliver more than Posten!

Do you want broken or bent packages?
Do you want even packages with holes?
Do you want a service that never can find your international tracking number?
Do you want to send domestic and wait month for arrival of your packages?
Do you want a company that does not feel responsible for any of the above and don't give refunds?

If you answered yes to any of these questions, then i have good news for you.

Avoid posten.no if you care for your packages.

I sent a letter with 25 Nok stamp,,instead of 31 Nok.
I dont know post prices,but in a souvenir shop a lady sold me and put the stamp on my envelope. Now i got a bill from 81 Nok. Because 6 Nok is the different between 25 and 35 and the post now ask from me 14 times more!? 81NOK to pay It was not my mistake and posten.no ask Lots of money why they registered the "mistake".On their website no email contact,,just chatbot ,robotchat and same useless contacts!

The parcel was «attempted delivered» but could not be delivered due to the lack of a name on the mailbox.

I live in a building with a POST ROOM!

The name is very clearly marked, no problem getting mail here the last 4-5 years, except for today.

Now I have to wait another 4 days, for a package that was supposed to be here yesterday.

The slowest/most lazy postal service in all of Norway.

From now on I will reach out to sellers, I’ll gladly pay more, just to avoid posten.

The worst postal service in history of business. They charged me 540 kroner for 1 kg in extra weight when I send my package, avoid at all cost, better use Helthjem

My package from America came and all the information was fine, they got to the door and decided not to deliver it.. not only did they not put it at a pick up point..THEY SENT IT BACK TO AMERICA WITH NO REASON TO GIVE

Worst experience ever. Lost my passport in mail and no one takes responsibility. Customer service is hopeless, only saying to wait it will show up. Costed me tens of thousands of nok.

People cant explain why using one postal code, customer gets packages to 3 different places. Ofc setting "favorite pick up points" in app doesnt mean NOTHING!. In addition Very incompetent people on chat - they close chat instead of resolve issue or give information. Is that how to resolve problems?

Worst company ever. I had all information required on my package including a customs declaration form and my package was returned without notify and the reason was “missing custom forms declaration”. I spoke to Maria from customer support and she didn’t help me at all. Don’t use this trash company! You will Not get anybody to help you and your package will be returned for a stupid reason like the one they gave me. Awful experience.

Shameful incompetence, everytime we book home delivery here in Ullevål Hageby to our door (4/4 consecutive times) and sit there waiting 4 hours we get a message that they couldn't deliver, no one home. We even see the delivery vehicle drive by and it doesn't stop. UNBELIEVABLE!

Hire some responsible drivers!

Worst post in entire Europe. I was living UK, Poland, Germany and Netherlands and simple package travelling 1.5 week (20km distance from post office to my place) is a disaster in 21th century. You should learn from other countries how deliveries should look like. Disaster. Disaster. Disaster. Never again!

My package is missing no one can help me. Go to the sending point they said call to customer service and Call cutomer sercice said can not help then go back again to sending point telling me again call to customer servicr. Even i show my receipt but no one can help. So bad service Posten Norway at Roa Hadeland

What is there left to write at this point. Awful. Supposed to deliver to mailbox and if not possible at the apartment door. Instead i have to go 30 minutes to the next pickup location. At least do what people pay you to do, that's the new minimum

Total garbage of company. If you can just take other companies to do the job.

They supposed to deliver to address one of packages never did, courier never been to my address (got the picture of his truck 50m away from my house on the main road), never bothered to ring before or during "delivery", sent the message to their customer service, got the reply that based on their gps postman been at my address, which never happened.

They should also collect from me another package, never did, just placed the label in the deliverybox with note to deliver it to my local post office. Now man need to do THEIR job? What the Heck? So complain about this been sent, they replied with "they don't collect packages", sorry didn't know the kings and knights that can't be bothered to do their job "work" at posten.

Also they will try to charge you for nothing, if you send the package, do your own pictures of dimensions and weight the package on your own before you send it as those thiefs will try to fraud you on extra centimeter too wide parcel (that could be squished due to their "gentle" postmans).

Not to mention their customer service will just stop responding to mails when they want.

AVOID.

Take postnord or other service providers instead.

"For the second time this year, a parcel has been stolen—not lost, but stolen by the courier. It was not delivered to the parcel locker, and it is clear who had the parcel at that moment. Yet, the company continues to sweep everything under the rug. This time, we are reporting the matter to the police, because nowhere else in Europe is customer service this appalling. It is so pathetic that it has ceased to be amusing.""For andre gang i år har en pakke blitt stjålet – ikke mistet, men stjålet av budet. Den ble ikke levert til pakkeskapet, og det er tydelig hvem som hadde pakken i det øyeblikket. Likevel forsøker selskapet å feie alt under teppet. Denne gangen anmelder vi saken til politiet, for ingen andre steder i Europa finnes det en så elendig kundeservice. Det er så pinlig at det har sluttet å være morsomt."