Smooth delivery and ease of payment
12 April 2026
Unprompted review
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Company details
Written by the company
Korea’s No.1 Cross‑Border Fulfillment Platform — Over 15 Years of Excellence. *With 12 branches across 9 countries, we make global shipping simple, fast, and reliable. *When you shop through Malltail, your effort becomes zero. *Our purchasing specialists communicate directly with stores on your behalf, manage the buying process, and resolve inquiries quickly and accurately.
Contact info
168 Gasan digital 1-ro, Geumcheon-gu, 08507, SEOUL, South Korea
- +8215446571
- help.Global@malltail.com
- post.malltail.com
4.0
Great
8 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Worst experience I ever had
Worst experience I ever had. I ordered hair dye shampoo along with conditioners they decided to cancel my hair dye shampoo due to restrictions of international shipping. They proceeded my payments even it was restricted item. So I asked for refund the still had to charge me for domestic shipping among original company and malltail. It is not my fault that they can’t deliver my items. And the are trying to charge $35 international shipping fees for my conditioners only. Why would I need conditioners when I can’t get my dye shampoos? So I canceled the conditioners and they charged the shipping fees again!! So I lost $12 for them to Make mistake accepting my orders from beginning while it was restricted items for international shipping. It’s just a scam
5 March 2026
Unprompted review
Good
Good experience with MALLTAIL! Reliable service and no stress. Will definitely use again for future Kpop purchases. Recommended for anyone buying stuff from Korea.
26 February 2026
Unprompted review
excellent once youre set-up
sign up for an account was a bit painful initially but after that the experience was excellent, account status/updates communications etc. were all very good.
3 February 2026
I hated to always ask my family members…
I hated to always ask my family members in Korea to gather my package and ship out to me in the U.S. This website does the work me and I don’t have to bother them anymore.
3 February 2026
Unprompted review
The most reliable proxy buying for K-pop goods
The most popular proxy buying service with the longest history in Korea. Recently they started shop Korea, ship worldwide service as well. If you seek for more reliable proxy service for K-pop goods, malltail would definitely be the answer.
31 December 2025
Unprompted review
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