Posh Peanut Reviews 381

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, kindness, and professionalism. Many people appreciate the quick response times and efficient resolution of issues, leading to a smooth overall experience. Consumers also frequently commend the high quality and softness of the products, noting their adorable designs and durability. However, some customers mentioned that the product material can be thin. Additionally, a few people were dissatisfied with the return policy, specifically the $10 handling fee for returns, and some experienced issues with special gift codes not being honored.

What people talk about most

Customer service

Consumers express high satisfaction with customer service. Many reviewers highlight the quick response times... See more

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Order

Customers had positive experiences with order. Many reviewers praise the customer service for quickly... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I returned an item that was too big on me to posh peanut for a credit as they had a restocking fee. While I was not able to locate the gift card they had sent me via email, one quick email and an even... See more

Rated 5 out of 5 stars

I had an issue with currency pricing on an online order, and although it took a bit of back and forth to fully explain, Posh Peanut’s customer care ultimately handled it well. Queen was patient, kin... See more

Rated 5 out of 5 stars

I placed an order and noticed a few days later that I did not receive a confirmation email with order info . I reached out to customer service and received a response from Angela fairly quickly . Afte... See more

Rated 5 out of 5 stars

I just ordered a few onesies for my niece and I ordered them all in the wrong size🤦🏻‍♀️ luckily, when I emailed posh peanut’s customer service account I received an extremely fast response and they... See more


Company details

Information provided by various external sources

Baby Clothes by Posh Peanut are the perfect baby outfits for girls and boys. Shop baby swaddles, headbands, dresses, rompers, onesie's, and more. Shop now.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

381 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Posh Peanuts customer service. I had to return an item and received a gift card for store credit. I had an issue with the link. I emailed them at 7pm and everything was fixed before 12pm the next day. Got a new link to my gift card and the situation was fixed surprisingly fast.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Love the clothes here and the company does such a great job with their fun collections. They are on the pricier side, but they are long-lasting and great quality.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service!! I made double order of an item and the Queen from customer support responded within 10 minutes and fixed it for me. I honestly never had a speedy and kind response like that. so grateful!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is next level

Customer service is next level. I placed an order for my SIL and realized I chose the wrong size for one of the items. I emailed customer service and they got back to me right away! I don’t have to worry about it being sent and feeling bad about her having to return items and place more work on her. In this day and time this is exactly what we need, excellent and fast service. Extra thanks to Queen for helping me out today:

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Such a great company

Such a great company. I ordered the wrong size and they were able to change it immediately. No stress and fast acting thanks to Angela! Love their clothes for my daughter 💕

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Love their onesies

Their onesies are beautiful and well-made. The fabric is made of bamboo is incredibly soft and gentle on my infant skin I also love their designs. The customer service is also excellent. I had an issue and they quickly and happily resolved it. Highly recommend this brand.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service,

Excellent customer service,
Quality items. I’ve purchased many items along the years and have always been extremely satisfied with quality and service!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Posh not only has amazing clothes but…

Posh not only has amazing clothes but great costumer service. Ordered the wrong size and they corrected my order quickly before it even had a change to 🚢 ship. Thank you for helping me so quickly I appreciate it so much.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Fastest Customer Support Ever

My first time ordering from Posh Peanut, and I accidentally put the wrong shipping address. I reached out to customer support for assistance and they immediately replied (within 5 minutes) and remedied the issue! Fastest customer support I have ever experienced, will definitely be ordering again!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I had accidentally written the wrong…

I had accidentally written the wrong address on my shipping form and sent an email. Less than 24 hours later I got an email saying they fixed the problem! Excellent customer care and favorite baby products by far!!! Great material, great design, useful and daddy approved!!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been purchasing from Posh Peanut…

I have been purchasing from Posh Peanut for three years. Whenever I have an issue about a product I immediately message for help and within 24 hours they respond. Love their products and even met the owner in NYC for their American Girl Colab!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Their items look cute but are very…

Their items look cute but are very thin. And if you do not like the quality, or want to return for some other reason, you have to pay a $10 “handling fee” to send them back. I bought two tiny sleepers that were overpriced and poor quality and I got charged $10 to return them. Absolutely Ridiculous.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

First time customer

Honestly, it’s my first time knowing the brand so I tried ordering some mens shirts for my teenage boys, after getting it they love how soft and comfortable they were. So I ordered more 9 shirts, but once we received the 2nd order, 4 of them were damaged. I contacted them right away, provided what they asked and in less than 3mins, it was resolved. They will send me new shirts. Customer service is top tier⭐️⭐️⭐️⭐️⭐️ you can really buy with confidence because aside of the best quality materials they’re known for, their customer service is 💯 excellent!!!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Best product and customer service!

First, they have AMAZING products that are high quality and absolutely adorable prints! Second, I had an issue with a delivery problem, which was not their fault, and they were not only prompt to reply, but they offered a very generous solution to something that wasn't an error on their behalf. Customer service is awesome!

25 February 2026
Unprompted review

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