Porta Delivery Reviews 

998
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, frequently noting prompt arrivals, swift execution, and timely updates throughout the process. Many people highlight the helpful and polite staff, especially the drivers, who are often described as professional and careful, ensuring a smooth and stress-free experience. Consumers also appreciate the competitive and fair pricing, often finding it a great value for the high quality of service received. However, some people mentioned occasional issues with communication, specifically regarding unclear pickup or delivery times, which led to uncertainty for a few customers.

What people talk about most

Delivery service

Customers had positive experiences with delivery services, frequently praising the promptness and efficiency... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, efficient,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, friendliness, and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and seamlessness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy booking system where you can actually write exactly what you want done. Excellent service from Anthony who kept us informed with ETA. I had the item delivered the next day from booking. Brilliant... See more

Rated 5 out of 5 stars

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89... See more

Rated 5 out of 5 stars

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the jo... See more

Rated 5 out of 5 stars

Excellent service from Porta Delivery.. Very fair prices, paid a small amount booking fee and the rest of the payment was taken automatically from my account upon delivery. Was informed goods ha... See more


Company details

  1. Courier and Delivery Service
  2. Logistics Service
  3. Mailing Service
  4. Moving and Storage Service
  5. Shipping Company

Written by the company

Need something delivered? Porta Delivery makes it simple. Book a courier in minutes for anything from a small parcel to large furniture and full removals. Our platform matches your job with trusted independent drivers already moving around the UK, with transparent pricing and a real team on hand if you need us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

998 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(998)

656 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend!

The website was so easy to use to get a quote and my item was collected within a couple of hours of booking and delivered the same day. Also great price. Highly recommend!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, efficiency and service! The website was easy to use, and the driver was extremely helpful.

4 July 2026
Rated 5 out of 5 stars

Such a surprisingly great service

Such a surprisingly great service, prices using other services were ridiculous and unaffordable. This easy to book collection of an ebay item. Booked a removal van (can choose one/two man, if need item delivered set day or bit cheaper over 7-14 days). Was competitive, great communication from my delivery man Gavin, no issues. Definitely will use again.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

The driver was really nice

The driver was really nice, communicated well and there was no stress in the process. I had a 6 seater table delivered from over 4 hours away, it was just 1 courier, someone helped load on the pick up and I helped unload on the delivery and it worked really well.

4 July 2026
Rated 5 out of 5 stars

Highly recommend

I booked the removal of 2 Adirondack Garden Chairs from my sister's home in Louth to mine in Belper. It's a 2 and a half hour drive and these guys did it, on a flexible booking, the next day for £89 including tracking and insurance. Darren the driver was very pleasant and kept us informed of the timings from the day before.
We will definitely use these guys again and I highly recommend them. Thanks a lot!

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommended

Had a Porta collection and delivery this week and they were terrific! Have used many courier services but this is the first time with Porta. They made the whole experience so easy and just did the job without any hassle, cancellations or gruff delivery guys. . Would definitely use you again. The delivery chap was lovely and very obliging. Thank you so much. Highly recommended.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Porta

Had to call in before ordering to check a few details and was helped quickly and sorted out what I needed. Great communication. Fair price and delivered on time. Would recommend and use again.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

This was the first time using the…

This was the first time using the service and so simple to use. I just put in item info, had a quote for a price and paid a deposit. Everything went smoothly, the booking was confirmed within a couple of hours. You don’t pay the balance until the item is safely delivered which lends peace of mind. Would definitely use again

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I was very impressed with the quality of service received in the delivery of a pad of fresh flowers. I wholeheartedly recommend this courier company and I’d definitely use them again if needed! Thank you

8 July 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Hi Francy, thank you for the lovely review!

Really pleased the flowers arrived in great condition, deliveries like that need extra care so it's great to hear the courier got it right.

We'd be delighted to help again whenever you need us. Thanks for recommending Porta!

Rated 5 out of 5 stars

Excellent driver and a fantastic…

Excellent driver and a fantastic service thank you definitely recommend

4 July 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Hi Garry, thanks for the great review! Glad the driver looked after you, we'll make sure the feedback gets back to them. Thanks for recommending us and we'd love to help again anytime.

Rated 5 out of 5 stars

Convenient and affordable

Bike delivered door-to-door with a smile!

6 July 2026
Unprompted review
Porta Delivery logo

Reply from Porta Delivery

Hi, thanks for the review! Glad the bike arrived safely door to door, and even better that it came with a smile. Thanks for choosing Porta, see you next time!

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