Kindly update me pls regarding the status of my order, until now no movement from country of origin, it was said that the delivery period within 5-7 days from placement of order,I placed my order las... See more
Company replied
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Hello Sofia, Thank you for your update and for initiating the refund successfully. I appreciate your support. Please send me the ARN (Acquirer Reference Number) as soon as it become... See more
Company replied
I ordered mobile through seeing in… I ordered mobile through seeing in tamara i thought it was good because it is available in tamara but now I understand why people gave bad reviews king check my... See more
Company replied
i order on 16 October now they are saying your order is ready to ship but no one is on customer support only robot msg this is my order id i will give 5 star if i get successful my order 2442e589-... See more
Company details
- Electronics Store
- Cell Phone Store
- Computer and Accessories Store
- Computer Store
- Electronics Company
- Online Marketplace
Written by the company
Looking for a smart way to get awesome electronics without burning a hole in your wallet? Well, you've just hit the jackpot with Popsy! 🎉 Here's the scoop: Popsy is the New Way to buy Electronics, the place where your tech dreams meet crazy-good prices. Imagine getting your hands on smartphones, tablets, and laptops from the top brands, all at jaw-dropping discounts – up to 70% off, to be exact! Why should you choose Popsy? Simple. We're all about you and your budget. Our gadgets are not just affordable; they're also quality-checked and come with a solid 12-month warranty. That means you're getting the real deal without the hefty price tag. But here's the best part – when you buy from Popsy, you're not just treating yourself; you're also helping the planet. Yep, we're big on recycling and reducing electronic waste. So, it's like getting cool stuff while being an eco-hero. How awesome is that? Ready to score big on gadgets and be a superhero for the planet? Dive into Popsy – where the prices are low, the gadgets are high, and you're in for a win-win deal. Trust us; you won't want to miss this! See you at Popsy! 🌟
Contact info
3141 Anas Bin Malik - 8292 Al Malqa District, 13521, Riyadh, Saudi Arabia
- support@popsy.app
- popsy.app
2.8
Average
653 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered an iphone xs max hoping it…
I ordered an iphone xs max hoping it will arrive ASAP as stated that it will reached the day before I want to have received it. Almost everyday I am sending a follow up email regarding my order but to my frustration the only answer I received is from an automated response from them. Until now I didn't received my order and the status is still on Confirmed. And now reading with all these reviews I am now worried to receive a defective item. I hope not since it's not just a cheap amount I paid, it is also very hassle in my part. I will only put up a good review after I received my item in good condition... So please send my item before this week ends up or I will asked for a full refund for a very late delivery!
8 November 2024
Unprompted review
Reply from Popsy
We sincerely apologize for the delay and the inconvenience you've experienced. We understand your frustration, and we are working hard to resolve the issue. Please send us your order number at contact@popsy.app so we can assist you immediately and ensure your order is delivered as soon as possible. We value your business and are committed to resolving this matter to your satisfaction.
So happy with the price but to see is…
So happy with the price but to see is to believe if its really worth it.. fingers crossed 🤞🏼
17 November 2024
Unprompted review
The price for phone like the market…
The price for phone like the market price here in Qatar and sometimes they more high And they we have best price
15 November 2024
Unprompted review
Reply from Popsy
Dear,
Thank you for your feedback! We work hard to offer competitive prices and the best value for our customers. While market prices may vary, we’re always committed to providing great deals.
Feel free to reach out if you have any questions!
Best regards,
Laptop order
Purchased laptop online since Nov10 and it's only shown order confirmed, however, no date when the delivery date. At least I know when I expect the delivery and not only just a confirmation of the order
14 November 2024
Unprompted review
Reply from Popsy
Dear,
Thank you for your feedback, and we apologize for the inconvenience caused. Please note that this is not a common issue, and we are actively working to resolve it. To ensure that your order ships as soon as possible, please send us your order number at contact@popsy.app. We will follow up and provide you with an updated delivery date promptly.
We appreciate your patience and understanding, and we are committed to getting your laptop delivered as quickly as possible.
Best regards,
Unsatisfactory Customer Service
I ordered a laptop, but it arrived with issues affecting the screen. I reached out to the company multiple times to report the problem, and after over 15 days, they finally agreed to take it back for evaluation. I hoped they would either replace or repair the laptop, as they had described it to be in excellent condition and provided a one-year warranty. However, after waiting another 15 days, I was shocked to receive a request for a payment of 400 AED to cover repair and delivery fees, which seemed unreasonable.
After many unsuccessful attempts to negotiate a proper replacement or repair without additional charges, I eventually decided to accept the laptop back, paying the delivery fees as requested. But when it arrived, I discovered even more issues. The keyboard had been replaced with a different one, the original charger was missing, and in its place was a cheap, fake charger. The entire experience has been extremely frustrating, with poor service and a lack of accountability from the company.
11 November 2024
Unprompted review
Reply from Popsy
Dear,
Thank you for sharing your feedback, and we sincerely apologize for the experience you've had. We understand your frustration with the issues surrounding the laptop and the delays in addressing them. This is certainly not the level of service we aim to provide.
To resolve this matter, we kindly ask that you submit a return request using the following link: https://shop.popsy.app/en-sa/pages/returns , and reach us directly at returns@popsy.app. Regarding the delivery fees, please send the invoice to contact@popsy.app, and we will process your refund promptly.
We deeply regret the inconvenience caused and want to assure you that we take your concerns seriously. Our team will work diligently to address the situation and ensure a more positive experience going forward.
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Worst online service ever
Worst online service ever, more than 3 weeks didn't receive my order and no refund issued yet!
13 October 2024
Unprompted review
Reply from Popsy
We apologize for the delay and understand your frustration. Please send your order number to contact@popsy.app, and we will look into it and ensure delivery as soon as possible.
Excellent phone evrything is good but I…
Excellent phone evrything is good but I don't know why he's not supported android 14 and when am gonna download it he's connected to AT&T USA and he's not download it can i has ur support about that only this point
Finally thank you
31 October 2024
Unprompted review
Scam company
Scam company don’t pay their sellers also holding pay from last five months
3 October 2024
Unprompted review
A fraud !!!!
I bought a mobile phone and it arrived not only very late but also spoiled they took it back after 2 months without a refund it’s a fraud and I response till now on any mail !!!!!
8 May 2024
Unprompted review
Reply from Popsy
Dear Customer,
We sincerely apologize for the frustration you've experienced with your order. We take matters like this very seriously and are committed to resolving your issue.
Please reach out to our customer support team with your order details, and we will investigate this matter promptly. Your feedback is important to us, and we want to ensure that we address your concerns as quickly as possible.
Thank you for your patience, and we appreciate the opportunity to make this right.
Best regards,
I orderd a laptop through popsy and it…
I orderd a laptop through popsy and it hadn't arrive till now I mailed them alot of times but the only reply I get is your order is being prepared there is no helpline to call to I don't know if its a scam or what but if someone from the team is reading this please help me out and ship the parcel it would be really apperciated thankyou
Order number:9c4d29d8-b753-41bd-a353-646b5ad630f9
Please popsy try to ship it as soon as possible as I really need it and the delivery date has already passed
17 October 2024
Unprompted review
Reply from Popsy
Dear Hassnain,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience you’ve experienced with your order.
We understand how important it is for you to receive your laptop, and we assure you that our team is actively working on resolving this issue. Your order is indeed being prepared, and we are doing our best to expedite the shipping process.
If you have any further questions or need immediate assistance, please reply to this message or reach out to our customer support team via email.
We appreciate your patience and understanding, and we’re committed to getting your order to you as soon as possible.
Best regards,
Popsy Team
Reply from Popsy
Thank you for your feedback. We appreciate your insights and are always looking for ways to improve.
They are fraudsters
The company is a big scammer , we are seller on there platform and the payment for the order which we sell is not being transferred from last one month. they not even not replaying on calls and mails. Please be aware while selling or buying from their platform you will be in trouble.
10 October 2024
Unprompted review
Reply from Popsy
We’re sorry to hear about your experience and appreciate your feedback. We take these concerns seriously and encourage you to reach out directly to our support team at (support@popsy.app). Your satisfaction is important to us, and we want to resolve this issue.
Scam ❌
Scam ❌
I paid in 3/9
And till now not receive any thing almost one month
3 September 2024
Unprompted review
Reply from Popsy
We sincerely apologize for the delay in your order. This is not something that happens often, and we will investigate the issue immediately. Please send us your details via email so we can assist you further. Thank you for your understanding.
I buy an iphone 8plus last August 26…
I buy an iphone 8plus last August 26 and received it September 2, 2024 after 18days the mobile didn't work. Only waste of money buying in this app. Supplier sold mobile to customer even not in good condition. I cannot return because only 10-14days return. 😡😡😡😡
20 September 2024
Unprompted review
Reply from Popsy
I'm really sorry to hear about your experience with the iPhone 8 Plus. It's frustrating to deal with a product that doesn’t work as expected, especially after a short time. We understand your disappointment and would like to help. Please reach out to our customer support team to discuss your situation further. Your feedback is valuable, and we want to ensure that we address your concerns. Thank you for sharing your experience!
Don't buy its fvvvcking scam !
Don't buy its fvvvcking scam !! Beware of this app !! Or else report ..
29 September 2024
Unprompted review
Reply from Popsy
I’m sorry to hear you had a negative experience! Your feedback is important, and we take it seriously. Please reach out to our support team so we can help resolve any issues. Thank you for bringing this to our attention!
Great customer experience
Very quick delivery. I bought an reconditioned Apple Watch and it was an excellent value for money. I recommend Popsy App & Website.
25 September 2024
Unprompted review
Reply from Popsy
Thank you so much for your positive review! We're thrilled to hear that you had a great customer experience and that you’re happy with your reconditioned Apple Watch. Your recommendation means a lot to us! If you need anything else, don’t hesitate to reach out.
Pospy is cheating company
Pospy is cheating company
It's been a month ago since I ordered. My order has not been shipped yet. now popsy says me don't write negative review. No one should believe them. popsy cheating to me.
3e73faa3-ca0d-4926-833c-9b0a5ee03338
26 September 2024
Unprompted review
Reply from Popsy
I’m sorry to hear about your experience. The delay was due to your order being out of stock, we’ve already canceled your order and issued a full refund. We understand your frustration and appreciate your patience. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team. Thank you for your understanding.
I ordered an ipad
I ordered an ipad - with order number 3edd0188-cadf-4540-9653-9989ff0fb4e9 - from 13 September, but the order only show shipped directly when i placed the order but actually not shipped. I contact the website by email 3 days later, they reply me 1 time that the order is going to be processed. After that 5 days i wrote email again, and yesterday i wrote another email, but nobody reply me. I chat on the website, nobody reply also. Where is my money go? Where is my order? And the tracking can not track, the website for the shipping company also can not contact them. And no way to get the refund.
Updated:
I got my piece after too much time waiting and review on Trust pilot so anyway i will give 4 stars because i got what i paid for. Thank you!
13 September 2024
Unprompted review
Reply from Popsy
Dear,
Thank you for your patience, and I sincerely apologize for the frustration you've experienced regarding your iPad order. We understand your concerns, and we are currently checking on this issue with our supplier.
Please rest assured that we are actively working to resolve this matter and will ensure that your order is shipped as soon as possible. We appreciate your understanding and will keep you updated on any progress.
If you have any further questions or concerns, please don’t hesitate to reach out.
Best regards,
I’ve received a phone in excellent…
I’ve received a phone in excellent condition,exaclty what I was looking and hoping for! I will definitely purchase again soon!! Thank you!
13 September 2024
Unprompted review
Reply from Popsy
Thank you so much for your wonderful review! We're thrilled to hear that you received your phone in excellent condition and that it met your expectations. We can't wait to assist you with your next purchase. If you have any questions or need assistance in the future, feel free to reach out. Thanks again!
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