Pool Liner Factory Outlet Reviews 25

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I built a pool in Panama in 2020. They shipped the liner to me from the US. I am a homeowner and not a pool builder. The liner is great and PLFO was a pleasure to deal with. They were always respon... See more

Rated 5 out of 5 stars

We give advice about how to maintain your precious purchase so it may last longer than ordinary pools. If you think our provided FAQs (Frequently Ask Questions) segment do not satisfy your cravings fo... See more

Rated 5 out of 5 stars

I received High quality support and guidance from everyone at PLFO! The liner fit perfectly and was easy to install. These guys are detailed and reliable. I appreciated their customer service and w... See more

Rated 4 out of 5 stars

the liner was made to big for the shallow end of the pool. lot of wrinkles on the wall of the shallow end.

Company replied

Company details

  1. Day Spa
  2. Furniture Store

Information provided by various external sources

Pool Liner Factory Outlet (or PLFO as we call it) is an industry leader in the in ground swimming pool liner game. Offering a 27 mil wall and 20 mil floor combo as their standard liner with the option to go 27 mil all over really sets PLFO apart from the competition. Thanks to this beefier liner, 25 years of design experience and expert fabrication PLFO confidently offers an industry leading 25 year warranty on their products. Their support staff is second to none with sales agents who are experts in the filed there to answer questions and offer guidance every step of the way. Give PLFO a try for your next pool liner and see the difference for yourself!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I built a pool in Panama in 2020

I built a pool in Panama in 2020. They shipped the liner to me from the US. I am a homeowner and not a pool builder. The liner is great and PLFO was a pleasure to deal with. They were always responsive and very helpful with advice. I will buy from them again and recommend them highly.

8 November 2020
Unprompted review
Rated 5 out of 5 stars

Jim and the staff @ PLO are awesome!

Jim and the staff @ PLO are awesome!
They returned every email or call promptly and walked me through the process of ordering a pool liner. Being from Hawaii , I could not afford any screw ups with the order and the measurements were right on the money!

16 August 2019
Unprompted review
Rated 5 out of 5 stars

We give advice about how to maintain…

We give advice about how to maintain your precious purchase so it may last longer than ordinary pools. If you think our provided FAQs (Frequently Ask Questions) segment do not satisfy your cravings for more knowledge about swimming pools, you are free to ask us through the provided comment section on this website.

16 August 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great, I have a used endless pool and wanted a new liner for it. Endless pools wants to rip u off with a change of ownership fee and has crappy liners. Pool Liner factory outlet helped me out with a much nicer liner for much less! They were very knowledgeable gave me lots of help with the measurements and install. 👍🏊‍♀️

26 July 2019
Unprompted review
Rated 5 out of 5 stars

High Quality Support and Guidance.

I received High quality support and guidance from everyone at PLFO! The liner fit perfectly and was easy to install. These guys are detailed and reliable. I appreciated their customer service and willingness to follow thru on every aspect of the liner order. We’re swimmimg in a lovely pool now thanks to PLFO! Thanks guys!!

24 July 2019
Unprompted review
Rated 5 out of 5 stars

This was the best pool liner buying…

This was the best pool liner buying experience EVER! I live in MS and have an awkward pool shape, which pool companies run from. Well not Pool Liner Factory Outlet. I emailed the original measurements and received a response the very next day. I had questions and they answered them all. I paid for residential delivery but had to go to a local industrial park to pick up. I notified PLFO and they notified the trucking company. I recieved a refund for the difference between residential and commercial delivery. Plus the cost of the liner was cheaper than other companies. The sales rep and the engineer, I worked with, were so nice and helpful. I look forward to working with them in the near future on getting a safety cover. They treat you like family! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐🌟⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

29 June 2019
Unprompted review
Rated 5 out of 5 stars

True pleasure to work with

Could not have gone any better. Entire experience and people were amazing. From the sizing process , to price, to nailing the delivery date, to the follow up after install you will not find a better company. I dealt with Jim and he always answered his phone and emails which is so hard to find these days with press 1 for sales, press 2 for service, run-arounds we have all grown accustom to. Would it be to over the top to hope my liner rips again soon ??? Thank you guys

29 June 2019
Unprompted review
Rated 5 out of 5 stars

Great Experience / First time inground pool liner

This was my first attempt at measuring, ordering, and installing an inground pool liner. I was quite nervous about the whole idea but was determined to save myself some money. Jeff was extremely helpful and walked me through the whole process. We had our liner in less than a week. It was easy to install, it fit like a glove, and I am very happy I made the decision to go with Pool Liner Factory Outlet! I would highly recommend them to anyone looking to save some money on a quality liner. If you are a first timer, ask for Jeff.

6 June 2017
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job. Fast turn around. Prices were exactly what was quoted. The installers were courteous neat and efficient! All around great job!

1 June 2017
Unprompted review
Rated 5 out of 5 stars

Customer service was great!

I had a what I thought was a unique size pool, however the customer service rep was very knowledgeable and helpful. The liner arrived when they said it would and fits perfect!

31 October 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look