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Pomp Properties Reviews 11

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TrustScore 3.5 out of 5

3.7

Real Estate Agents
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Company details

  1. Real Estate Agents

Written by the company

Pomp Properties provide an array of property services ranging from sales lettings, investments, valuation and property management. Within prime areas of Central London we can help you find the right property that suits your wants and needs. With years of experience, Pomp offers consistent predictions on the London property market with first class expertise. Right from acquisition, we provide a second-to-none customer service taking you through the process of buying, letting and managing, guiding you every step of the way. International partnerships have allowed us to lengthen our reach in hand with our diverse assortment of languages spoken; supporting all types of varied clientele.

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3.7

Average

TrustScore 3.5 out of 5

11 reviews

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Rated 5 out of 5 stars

Working with Adam was an absolute…

Working with Adam was an absolute pleasure. From the very beginning, he was professional, responsive, and genuinely invested in helping me find the right home. Adam has a deep knowledge of the local market and took the time to explain every step of the process, which made everything much less stressful.

What stood out most was his attention to detail and patience — he never rushed me into making a decision and always provided honest advice. He was quick to answer calls and messages, scheduled viewings seamlessly, and negotiated on my behalf with confidence.

Thanks to Adam’s dedication, I not only found a home I love, but the entire experience felt smooth and stress-free. I’d highly recommend Adam to anyone looking for a reliable, trustworthy, and hardworking real estate agent.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

We recently purchased a flat in K&C

We recently purchased a flat in K&C. Pomp Properties helped us navigate through the different types of flats available, the negotiations with the owner, advised us through the endless legal pap works and helped us move into our new home. It was our first time buying a property and we had the joy of working with Simon Chan who was especially kind and responsive.

Thank you Pomp Properties!!

11 September 2024
Unprompted review
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Reply from Pomp Properties

Dear Neema,

Thank you so much for your kind words! We're delighted to hear that your first property purchase in K&C was a smooth and enjoyable experience. Buying a home can be a complex journey, and we're thrilled that Simon Chan and the team could guide you every step of the way.

Wishing you all the best in your new home! If you ever need anything in the future, we’re always here to help.

Best regards,
The Pomp Properties Team

Rated 1 out of 5 stars

Very bad experience!!!

Dealt with one of the sales agents, Simon Chan. He was shockingly rude, uncooperative and lacked normal communication skills. Because of him a sale and purchase fell through: he won't communicate or pick up the phone, is aggressive towards the solicitors and throws his toys out of the pram. Never experienced anything like this before!!!

19 February 2025
Unprompted review
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Reply from Pomp Properties

Dear Peter,

We’re sorry to hear that you about your experience. At Pomp Properties, we take all feedback seriously and aim to provide a professional and efficient service.

Regarding your comments about a particular staff member, we’d like to clarify that our team follows industry best practices, and we expect all parties involved in a transaction to engage in constructive and professional communication. While we understand that property transactions can be stressful, our agents work within the parameters set by sellers, buyers, and legal representatives.

If there was a miscommunication or misunderstanding, we’d be happy to discuss this further to clarify any concerns. Please feel free to contact us directly at info@pompproperties.com so we can look into this matter further.

Best regards,
Pomp Properties

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Horrible flat. Zara is a crook.

1 August 2023
Unprompted review
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Reply from Pomp Properties

Dear John,

We're truly sorry to hear about your experience, and we appreciate your feedback. Our goal is to provide the best possible service to all our customers. We take your concerns seriously and are committed to addressing them.

After a thorough search in our system, we are unable to locate your details due to the limited information provided. To help us assist you better, we kindly request that you provide more specific information about your experience, such as dates or any additional details that could help us identify your case.

We take pride in maintaining the highest standards of professionalism and customer service, and it's disheartening to hear that you feel this way. We are dedicated to resolving your concerns and making sure your experience with us is a positive one.

Please contact our office on 020 7373 4000 or info@pompproperties.com with the additional information so that we can work to resolve this matter.

Sincerely,

Pomp Properties - Customer Services

Rated 5 out of 5 stars

Best estate agents

The staff were lovely when we popped in then helped us with a quick swift move one of the best estate agents I’ve dealt with

18 June 2023
Unprompted review
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Reply from Pomp Properties

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our staff to be lovely and that your move was swift and efficient. It's heartening to know that we've been one of the best estate agents you've worked with.

We take pride in providing excellent service to our clients, and your feedback is greatly appreciated. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out.

Thanks again for choosing us, and we look forward to continuing to exceed your expectations in the future.

Rated 5 out of 5 stars

Perfect experience with Pompe

Perfect experience with Pompe. Proffessionally managed all the tenancy process online including viewing. Prompt response to emails. Brilliant communication throughout the whole process.
Thank you very much.

2 September 2022
Unprompted review
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Reply from Pomp Properties

Thank you for taking the time to leave such a positive review of your experience with us. We're thrilled to hear that your tenancy process, including viewing, was professionally managed online, and that you received prompt responses to your emails.

We greatly appreciate your kind words and are delighted that you found our communication throughout the process to be brilliant.

Your satisfaction is of utmost importance to us, and we're here to make your experience as smooth and enjoyable as possible. Should you ever require our services in the future, please don't hesitate to reach out.

Once again, thank you very much for choosing Pomp Properties. We're here to assist you every step of the way.

Rated 5 out of 5 stars

Great agent..

This was first experience with this agent.
They were always professional and helpful, but also friendly.

26 July 2021
Unprompted review
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Reply from Pomp Properties

Thank you Mahsa, we really appreciate the kind words!

Rated 5 out of 5 stars

Really helpful in finding me my rental…

Really helpful in finding me my rental accommodation in Earls Court, I’ve had a few bad experiences with other companies but working with Pomp was so easy and having rented from them a second time now , I absolutely love the team!

25 July 2021
Unprompted review
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Reply from Pomp Properties

Thank you for your kind words Jessica!

Rated 5 out of 5 stars

Helpful

Helpful, attentive and really responsive in the sale of my property. Would definitely recommend again!

23 July 2021
Unprompted review
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Reply from Pomp Properties

Thank you for your lovely review Ali!

Rated 5 out of 5 stars

Really friendly company

Really friendly company! Great individuals like Zara & Adam are a great asset and thoroughly recommend to Landlords looking to rent their properties in Kensington.

22 July 2021
Unprompted review
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Reply from Pomp Properties

Thank you so much for your lovely review Simon! Really appreciate the kind feedback!

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