Polybush logo
Visit website

Polybush Reviews 169

•
TrustScore 4.5 out of 5

4.7

Auto Parts Manufacturer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and the significant improvements they bring to vehicle handling and ride comfort. Many appreciate the ease of installation, often noting that the bushes are simpler to fit than traditional alternatives. The service is consistently highlighted for its efficiency, with fast delivery and helpful communication being common themes. People also find the website easy to navigate, making the ordering process straightforward. However, some people were dissatisfied with issues related to order fulfillment, such as missing parts in kits or problems with international shipping and customs duties. A few other people also felt that some bushes had inconsistent sizing, leading to either loose or overly tight fits during installation.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers praise the high quality and excellent fit of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high standard of products,... See more

Service

Customers consistently report positive experiences with the service. Many praise the great, swift, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the simple order process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service - my enquiry email was replied to swiftly by Greg who confirmed the bushes would fit. I found the installation videos very useful and the delivery time was fast too. Will definite... See more

Company replied

Rated 5 out of 5 stars

Spoke with there sales team who were extremely informative and very helpful. My jaguar xf bushes arrived next day. Since fitted they have totally transformed the handling of the car were cheaper than... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. The product I brought was out of stock at the time of despatch. I was contacted quickly and offered for some to be made and cured over the weekend. Due to needing this product by a... See more

Company replied

Rated 5 out of 5 stars

Easy to order, web site a little confusing as to amount you are ordering, best thing about these is you dont need a special tool to insert them they just push in with a little tap with a rubber hamm... See more

Company replied

Company details

  1. Auto Parts Manufacturer
  2. Manufacturer

Written by the company

British Made for over 40 years, Polybush Polyurethane suspension bushings, last 4-5 times longer than rubber alternatives. Polyurethane doesn't have to be just for race cars, our best-selling bushes are for the humble Ford Fiesta! Increase ride quality, reduce tyre wear and MOT costs with Polybush.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic service

Fantastic service - my enquiry email was replied to swiftly by Greg who confirmed the bushes would fit. I found the installation videos very useful and the delivery time was fast too. Will definitely be using Polybush again as I renew more bushes on the car. Thanks again.

26 March 2026
Polybush logo

Reply from Polybush

Thank you for the review! I've forwarded this on to Greg who i'm sure will very much appreciate this comment.

Rated 1 out of 5 stars

What a disaster

What a disaster it was trying to get my parts. They ship and no tracking #. Then some Mark3 mails you for "Duty" fees. Of course, no corresponding order #. Then you get an email from Bonopreme Products International showing you paid them. By now you're trying to figure out WTH is going on, and now the link to pay the "duty" has expired and package returned to sender. Then they want another $132 for shipping again for a 3Lb small box or they will cancel your order minus the shipping. What a nightmare. Never again!

24 March 2026
Rated 5 out of 5 stars

Yeah Al good expensive tho

Yeah Al good expensive tho

19 March 2026
Polybush logo

Reply from Polybush

Thanks for the review - Our parts are designed as a fit-and-forget item. So though it might hurt now, the value is in its longevity.

Rated 1 out of 5 stars

VAT inclusive

I ordered a set of bushes , which clearly states 103.80 GBP incl VAT , I reside in Australia which clearly is exempt from VAT 20% , therefore price should have been approx 86 GBP , I called polybush who agreed the pricing was incorrect , VAT is not inclusive , although every single item on their website clearly states VAT incl , I did get my money back , they should have discounted the item 20% to try and keep a customer happy , not a good way to run a business.

18 March 2026
Unprompted review
Polybush logo

Reply from Polybush

As mentioned, the product you ordered has an RRP of £130.08 the price you paid was EX VAT.

Thank you.

Rated 5 out of 5 stars

Great product

Hi yes great product just what I needed for my project the bushes for my rear subframe they have both been fitted brilliant great product thanks so much Darren

13 February 2026
Polybush logo

Reply from Polybush

Brilliant! We're glad to have helped.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look