While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PolkadotEx is a SCAM

PolkadotEx Trading platform attempts to charge tax money and penalties on any monies before releasing the profits. The will not deduct the amount from your profits like other legal and honest trading platforms do. They want you to send them more money. They have a tax fee, penalty fee (if your late on any type of fee they charge you), a Cayman Island fee to release your money from the Cayman Islands and they also have a refundable deposit fee. The refundable deposit fee is charged if you have been late on any of the other fees. I have attempted to get refunds of all my fees and let them keep the $45K USD profit. They have refused to refund any money, communicate with me via email or online chat. They have even disabled my trading account and kept 7K USD I had in my account. I have contacted the US Securities Exchange Commission to file a complaint.
I have sent every piece of information to my local FBI office and sent information to Switzerland
Government agencies because PolkadotEx and their parent company show to be from there. I have also filed a with Cayman Financial Authorities. NONE OF THESE GOVERNMENTAL AGENCIES HAVE ANY LISTING OR REGISTRATION OF THE PARENT COMPANY OR TRADING PLATFORM IN THE DATABASIS. They have all opened investigations into PolkdotEX.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Polkadot is excellent company very…

Polkadot is excellent company very talented co-workers and overall staff! Thanks for the #1 customer support and it's been a pleasure working with everyone on polkadot ! A experience of a lifetime !
Thanks Family
Jordan Hays

7 July 2021
Unprompted review
Show reviews in all languages. (9 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look