Policy Powerhouse Limited Reviews 

41
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

A Company that listens to what the risk is and insures the facts not the data!! Our stone barn was built circa 1800. It was rebuilt, concrete floors, repointing, new roof, totally re fitted electr... See more

Rated 5 out of 5 stars

Policy Powerhouse provide an excellent service. I have used them for a couple of years now they shop around to get the best insurance deal for my holiday let and are quick to respond to queries taking... See more

Rated 5 out of 5 stars

Excellent Customer service. I rang, expecting the usual questions and a "we will call you back in a day or so", but instead I had a quote in less than 30 mins! It turned out to be the lowest of al... See more

Rated 5 out of 5 stars

My experience with Policy Powerhouse was made great by Megan Birch. Her customer service and knowledge was above and beyond. She made extra efforts to ensure that I had the best policy in place despit... See more

Company replied

Company details

  1. Home Insurance Agency

Written by the company

POLICY POWERHOUSE IS DIFFERENT Policy Powerhouse uniquely matches a wide range of data-inputs, deep learning and AI, along with years of industry know-how, to better understand and help our customers get access to the right insurance at the right price every time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.6

All reviews

(41)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

holiday home insurance

We got holiday home insurance for our property with policy powerhouse and Lee was brilliant start to finish!

I was struggling to do it on their website so I rang up and Lee was able to send me through a quote the following day by email. He was really friendly and nothing was too much trouble.

Thanks so much! ☺️

30 July 2026
Unprompted review
Rated 5 out of 5 stars

A smooth service

A smooth service, responding to quotation change requests immediately and following up on other questions. Thank you Ruben

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Policy Powerhouse provide an excellent service. I have used them for a couple of years now they shop around to get the best insurance deal for my holiday let and are quick to respond to queries taking time to look into all the details for my business. Highly recommend.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Holiday Let Insurance

Sales Consultant Lee Richards was fantastic—highly recommended. He helped insure a holiday let cabin in North Wales, kept me regularly updated, and provided thorough advice. His service is professional, friendly & knowledgeable. Thank you!

15 May 2026
Unprompted review
Rated 1 out of 5 stars

This company seems ok for an insurance…

This company seems ok for an insurance company, not what can be said for their claim handles the totally incompetent MPL, who are rude, liars who do nothing and then change the rules as they please!!!!
4 weeks and nowhere near a solution!!!! Will be getting lawyers and ombudsman involved as they just think they can treat high paying customers poorly

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

This is the second time I have been helped by Megan at Policy Powerhouse and I strongly recommend her services. This time around she responded to all my requests and uncertainties in the process of finding good landlord (residential) insurance. I am not the easiest of customers as I ask a lot of questions and can feel a bit anxious about the terms and conditions of insurance, but she kept patiently supporting me to understand and found me ideal insurance at a competitive price. I would definitely recommend her and Policy Powerhouse.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Honest insurance company

Honest insurance company. How refreshing!
They went through a quote with an alternative insurance company and pointed out where the competitor had better cover. I chose policy powerhouse in the end anyway

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Very good -- efficient and helpful

Very good -- efficient and helpful. But of course when sellingt insurance cover most firms work hard at it. The real test of an insurance company comes when there are queriues or problems, and in handling claims!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and competitive

Efficient and competitive, but most importantly knowledgeable of the niche that our business exists in and can therefore quote accurately.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Refreshingly simple quote process.

Despite no claims, my insurance renewal with a rival broker (i4me) for two holiday lets and a domestic property on the same site was nearly 20% higher than the previous year. i4me did reduce the price but that was based upon a significant increase in voluntary policy excess, so I decided to look elsewhere.

I'd seen adverts on Facebook for policy powerhouse and decided to give them a call. I spoke to Megan at Policy Powerhouse and I was refreshingly pleased at the limited questions that were asked for a quote, as opposed to the normal and lengthy 20-30 minutes of multiple questions.

A quote was subsequently provided and basically matched my quote from the previous year with better cover so I decided to go ahead.

I wish more insurers were acceptable of risk at sites with multiple properties as I believe living on site reduces the level of insured risk compared to remote owners. However, the number of insurers willing to quote in such situations is strangely limited.

I hope I dont have to claim, but if the claim process is as smooth as the quote process I will be a very happy customer.

Thank you Megan for a pain free process!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Meghan really worked hard to find us the right policy at a reasonable price.....despite several complications she persevered and helped us where many other companies didn't appear willing or able to.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Fast and efficient response with a reasonable price

27 January 2025
Unprompted review
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Reply from Policy Powerhouse Limited

Hi Geoff! Thanks for taking the time to leave a review, we are very grateful.
Megan

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