Polasue Reviews 17

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

1.7

Bad

TrustScore 1.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely appalling behaviour

Absolutely appalling behaviour. I Trust In God, and he will have the final say. You will meet your maker some day. I hope Gid finds you before I do. Amen. {Warning. I would never ever attempt to purchase anything from this scan again} hope you need my money for health care.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

CRIMINAL ENTERPRISE

Like many other reviewers I wish to my eternal regret that I had checked this lot out on Trust Pilot before placing an order. This would have set alarm bells ringing and I would not have gone anywhere near them. Two months now since they stole my money. Nothing more than a criminal enterprise with the security of being based abroad and untouchable. AVOID AT ALL COSTS.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

I wish I could give 0 stars and I wish…

I wish I could give 0 stars and I wish I seen these reviews before I made a purchase it’s been over a month n I still haven’t gotten a tracking number or even my package these people are scammers and are rude when you try to issue any refund. Open a dispute with the card you used to purchase the item from DO NOT I repeat DO NOT buy ANYTHING from this company you won’t get what you ordered and you won’t get a dollar back !!!!!! Please beware !!!!!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT BUY

This website is scam I’ve ordered and the order never arrived and they’re so rude in replying I never got the order nor the money back.

DO NOT WASTE YOUR MONEY!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Polasue is a SCAM AND SHOULD BE BANNED…

Polasue is a SCAM AND SHOULD BE BANNED FROM TRADING
My daughter bought 2 dresses from them and quite rightly like others have experienced THESY BUGGERS ARE AN OUT RIGHT SCAM
The dress shown on their website is no way like what was shipped, the dresses on their website look grand but what you actually get is disgraceful (RAGS TO SSY THE LEAST)
Trying to ship it back for a refund is not an option as it would cost you just as much as you paid for the order.
KEEP AWAY FROM THESE SCAMMERS “DO NOT TRADE WITH THEM” REPORT THEM FOR FRAUD”

7 August 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY OUTFITS FROM THERE!!!

DO NOT BUY OUTFITS FROM THERE!!!
They are scammers! What I ordered and what I received are two different thing! I paid more then $65+ for a dress; what I received look like a cheap rag!!

I emailed them; showed pictures and videos of what I received! They said to send it back for full refund! Guess what; it’ll cost me $52.26 for international shipping . I told them that; all they keep doing is sending me back the same message! WEBSITE IS A SCAM!!’ BUY IT ELSEWHERE!! SAVE YOUR MONEY!

31 July 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

FRAUD! FRAUD! FRAUD - 2 months and my items are not here.. they kept sending me tracking number which says my item has been delivered which hasnt. 1 item got delivered which wasnt what i ordered.. i ordered a seqquins dress with strap.. i got a see-through dress with NO straps and still no 2nd dress. Stay away- they are scammers ! they have asked me to return the 1 item back at my cost but they havent even addressed a refund to me. I keep replying advisin it has not been received and they just keep sending me tracking number. . Stay away !they are a FRAUD!!

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before…

I wish I had read the reviews before ordering from this company. They are definitely a scam. I placed an order and within 2 hours of placing the order I decided to cancel it. It is now over a week later and I've been back and forth with their customer service. They refused to cancel my order and it still hasn't shipped yet. So they're holding my items, all hostage and my fund's hostage. Will never order from this company again. Beware

8 July 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD!Stay away they are scammers !it's…

FRAUD!Stay away they are scammers !it's cat fish web site advertised on ig. I payed and ordered through polasue.com web site, after a month I' ve received in Italy a package with inside 2 items ,very poor quality that I haven't ordered, something else. So I kept emailing them in the only email they have: bettersupportingconsumeercom , I sent pics of the wrong item asking either to be refunded or to receive the right dresses I bought, The answer was to ship them back the wrong item at my own expense o China, which is around 90 euros from Italy , basically they purposely did that so they can scam people sending the wrong item without fixing the problem. Stay away ! hopefully soon enough this web site will be banned ad pursue for FRAUD

5 June 2025
Unprompted review
Show reviews in all languages. (17 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look