Polar Haircare Reviews 

7,199
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair dye for providing wonderful, natural-looking color coverage that effortlessly conceals gray hair without leaving behind any unpleasant chemical smells. People find the shampoo very simple to apply at home, making the entire coloring routine remarkably quick and completely mess-free compared to traditional options. Though some customers experienced minor issues with specific color shades not turning out as expected or failing to fully cover stubborn greys on the first try. A few reviewers also noted encountering mild skin irritation, temporary staining, or noticeable hair dryness after using the formula.

What people talk about most

Product

Clients share positive opinions on product, highlighting how easy it is to apply and how well it covers grays... See more

Quality

Reviewers mention positive feedback about quality, noting that the application is easy and leaves hair... See more

User experience

Users describe positive interactions with user experience, highlighting that the application process is... See more

Order

Customers had ambiguous experiences with order processing and delivery times. Reviewers noted that orders... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some consumers express extreme frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient.. My first application, I'm generally all over white on top with grey sides. The polar colour m... See more

Rated 5 out of 5 stars

The product is great and the customer service is even better. After using the shampoo, my hair is very soft and much more manageable. My stubborn greys resisted, so the application definitely didn't... See more

Rated 5 out of 5 stars

Won’t use anything else now. Nice and easy to apply, wait up to 20 minutes and then wash off always covers my greys and makes my hair feel very soft and shiny, the best it’s ever looked. The only... See more

Rated 5 out of 5 stars

Well I bought the light brown shade at first and didn’t get great results as it came out a bit orange/reddish, but as most companies say choose a shade lighter etc, I went for the Dark brown next and... See more


Company details

  1. Hair Product Store

Written by the company

Polar offers a natural and safe way to cover gray hair and beards in just 10 minutes, all from the comfort of your home. Our easy-to-use dye shampoo nourishes your hair while providing long-lasting, mess-free results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(7,199)

6,365 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't waste your money - don't destroy your hair!

Don't waste your money - and don't destroy your hair!!!
I can't recommend this dye shampoo at all and I'm left with damaged hair and a rotten pumkin colour, while all my grays are still gray.
In addition, my hair is so badly dried out and damaged now that I may need to cut 20cm off. I can't brush my hair, no matter what oil or cream I try to make my hair smooth again, it doesn't work.
Regarding smell, it had an aweful chemical smell. There's nothing pleasant about it. And I don't believe that this dye shampoo is "without toxins" whatsoever.
The note of using 2-3 pumps on dry hair may be efficient for a man's cut but if you have shoulder long hair you will need substantially more.
I'm genuinely disappointed and now deal with damaged dried out brittle hair and an ugly colour while my grays are still fully visible.
Don't waste your money - and don't destroy your hair ladies and gents!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I love this product

I love this product. It works great on my grey hair. It covers all my grey. The best part is it is natural and I am not damaging my hair. It leaves it manageable and Nice and soft. It doesn’t feel like horse hair like the store bought dyes.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Polar is what I Recommend

This product is fantastic. It’s like dying your hair, but it only takes 10 minutes. It’s so easy to wash out too and less mess. I just started using it so I can’t speak to the six weeks that it will last, but if it only lasts two weeks. I’ll be happy to do it again. I highly recommend this product. Give it a try.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Fool proof!!!

I really enjoyed using this product, i’ve used other products before where it’s supposed to be very easy, use it in the shower, rinse and go. I’ve found that other products are pretty spotty in terms of coverage however, this is the first product i’ve used that seemed to get on right in the first try! It was very easy to use, and i’m very happy with the coverage it provided me! I will say, I think i’ll pair it with a little leave in conditioner or a mask after using because I do feel it made my hair a little dry, but I’m very very happy with the results!!! Will be recommending to my friends at work :)

30 August 2026
Unprompted review
Rated 4 out of 5 stars

Genuine review.didnt cover grays fully…

Genuine review.didnt cover grays fully like a hair dye ..BUT blended well and after two washes (one a week as don’t want to use it all says 4-6 months but won’t last that if use it for every wash ) it has toned it a lot ..glad I chose the light brown as It made my grays blonde and my other hair light brown so highlighted..two washes in I would recommend it’s just the price .but like I said if used as a top up shampoo (this is without dying ir first) once a week or so I would highly recommend

21 August 2026
Unprompted review
Rated 1 out of 5 stars

bad allergic…reaction with hair loss !

Ages to arrive then bad allergic reaction! My hair cane out in big clump, burning and itching to scalp. Dried my hair .
Avoid !!!! Might say natural but seriously damaging
I dye my hair and have done for years never had such as reaction

30 August 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Once you order, despite cancelling on multiple occasions, they keep attempting to send products and charge you. I am on my third cancellation attempt.

30 August 2026
Unprompted review
Rated 3 out of 5 stars

The die covers all of my grays

The die covers all of my grays, ex specially on the sides of my ears. However, I didn’t have stains on forehead, but on my hands. A little bit of my hair came out, but not enough to be alarmed about. I also covered the grays in my eye brows!

30 August 2026
Unprompted review
Rated 5 out of 5 stars

I’m very happy with the Medium Brown…

I’m very happy with the Medium Brown Instant Dye Shampoo. The colour is beautiful and natural, and the result was exactly what I was looking for. It was easy to use and left my hair looking fresh and healthy. I would definitely use this product again and recommend it to others.

28 August 2026
Unprompted review
Rated 3 out of 5 stars

Wouldn't buy this again

Wouldn't buy this again. Really dubious in the first place given the reviews, but decided to give it a go. Did nothing to the greys and made by hair very dry, followed instructions to the letter.
I tried to get a refund and although they responded quickly instead of a full refund they offered 30% then 50%, then 70% off. I had no choice to accept when they said it had to be returned to US which would cost me over £15 postage. No win situation, product in the bin and lost my full payment. If I had known there was no UK Warehouse I wouldn't have ordered.

30 August 2026
Unprompted review
Rated 1 out of 5 stars

I bought this product because I believed the advertising, but I will NEVER use it again.

I bought this product because I loved the way it was advertised: I genuinely believed I had found a product with no nasty chemicals, that would feed & nourish my scalp, while providing an easy, economical way for me to control my greys from home, without paying every 4 weeks to go to the salon. WRONG!! It burned my scalp badly, then when I tried to wash it off in the shower, my hair went stiff like cement - and started coming out in clumps in my hands!! I panicked - it's the first time I've experienced this with a dye, and I rinsed it out as quickly as I could (which took ages!). I had to apply loads of conditioner to get my hair to soften up again, and when I looked in the mirror the grey roots were still there, only not quite so obvious. I will NEVER use this product again - I threw it in the bin - I am way too scared to experience that again. It's a good example of a brilliant AI advertising campaign - which seems to provide a miracle fix for women like me. But alas, this product is not as advertised: as well as natural ingredients, it is also full of harsh chemicals (including hydrogen peroxide).
I will NEVER use this again, and would not recommend it to anyone. I'm going back to my trusted hairdresser.

28 August 2026
Unprompted review

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